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There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining foodsafety is your number one responsibility.
However, the same challenges arise in ghost kitchens’ quality assurance and foodsafety protocols that plague the traditional restaurant kitchen. Food businesses should take a fresh look at some traditional kitchen challenges that may even be amplified in ghost kitchen settings: Be transparent. Audit differently.
As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . Focus on Sustainable Food Production.
The landscape of foodsafety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. A reactive response to catering compliance due to such will no longer do.
Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Bonus Tip : Celebrate months without accidents to reinforce a safety-first culture.
Think of what your restaurant can accomplish with quality auditing. First (and most importantly), you’ll maximize quality and safety while minimizing risk. Audits can also help brands identify (and fix) areas of non-compliance, as well as spot (and address) potential threats. Managing complex data sets.
Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. Here’s some key information to know about remote audits: Remote Audits are Thorough and Comprehensive.
Ensuring foodsafety is essential for restaurant brands and others within the food industry. A weak foodsafety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.
And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities. While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a FoodSafety Culture. Invest in Software Solutions.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Hiring the right people can make or break your business.
An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to overstate the importance of sanitation for restaurants.
Innovation is needed in several areas, including: Staff management. Foodsafety and restaurant cleanliness. Staff Management. Technology also helps bridge communication between restaurant management and staff. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Running a restaurant is a balancing act. Its tough, and cant be done passively.
As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Elevate quality management programs.
Most restaurants and food businesses have done a great job adjusting to the new COVID-19 protocols. And they’ve implemented these new COVID-19 protocols in addition to the foodsafety procedures that were already in place. Reiterate that safety is your priority. Develop Safer Ways to Serve Food.
When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. Trying to manage the ISO compliance process manually is costly, labor-intensive, stressful, and error prone.
Maybe the absolute last thing any restaurant wants to focus on are foodsafety regulations such as the FoodSafety Modernization Act (FSMA). Maybe the absolute last thing any restaurant wants to focus on are foodsafety regulations such as the FoodSafety Modernization Act (FSMA).
Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?
Professionals in the restaurant industry are acutely aware of the importance of foodsafety, but its day-to-day implementation continues to be a challenge. Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6
” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Foodsafety sanitation procedures are more important than ever to combat the novel coronavirus. Implement COVID-19 Safety Protocols.
Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. For risk mitigation and asset protection, it is impossible to manage what you cannot inspect.
Why Measure FoodSafety Performance? Achieving foodsafety excellence should be a continual goal. Therefore, a restaurant's foodsafety goals should evolve along with these changes. To begin measuring foodsafety performance, an organization first needs to establish its KPIs.
Artificial Intelligence (AI) technology has become invaluable in the food industry. Restaurant managers must have complete visibility into their suppliers’ sourcing practices to ensure their ingredients are safe, healthy, and high-quality. Validating and verifying foodsafety. Building consumer trust.
Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain.
Knowing exactly what is expected of you as a restaurant manager can be confusing. Safety ordinances can vary widely by city, county, and sate. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being.
B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.
Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. You already provide delicious food, exceptional customer service, and an inviting atmosphere, right? Elevate inspections and audits. Are you ordering proper quantities of food?
We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.
In the restaurant industry, sanitation and health safety have always been held at the utmost importance – and that has been even more so through the past year. This Act prompted even more eyes to focus on the food processing and food service industries to ensure sanitation. In 2011, the U.S.
According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. First, it’s important for employers and/or managers to scan the work area for potential safety risks prior to workers performing job duties.
Even minor issues can become very expensive, so restaurants of all sizes should take electrical safety very seriously. Having malfunctioning equipment can be a major fire and safety hazard and should be taken very seriously. Electrical Safety Checklist for Restaurants and Food Establishments. Restaurant fire safety.
This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. Customers want to know where their food is coming from. They want to know what safety and quality protocols your suppliers practice to ensure that food is safe from point of origin to point of consumption.
For eateries trying to survive, many are implementing programs and technologies that address hygiene and safety protocols to mitigate risk and protect their employees and guests. Restaurants and food service industries will continue to face the challenge of building and maintaining trust with consumers.
In addition to franchises' obligation to follow their state's regulations for food, health, and wages, some states and cities have specific fees and laws that franchise businesses must follow. That said, menu consistency helps keep food prep consistent with the same ingredients, supplies, and processes. State Law Compliance.
There are many factors that drive the bottom line for restaurants and properly managing maintenance is chief among them. Maintenance impacts multiple critical aspects of restaurant management and operations. Restaurant maintenance ensures technical difficulties don’t compromise food production and quality.
These consistent branding efforts promote safety. If you are SOC 2 certified, you’ll need to ensure that any tools you add to your kit can stand up to this standard’s audits procedures related to data security. You're responsible for ensuring your customers’ food and data are secure.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.
As a restaurant owner or manager, you’ve probably thought through your reopening plan, from how to distance your guests appropriately to keeping your staff safe and healthy in the transition. But have you thought about the safety of your water? Do a Full Audit of the Property. The chance of bacteria growth, including E.
Auditing Your Outdoor Dining Space Before Permit Request. Before applying for a permit or renewal, it’s in your best interest to audit the parking lot for any new safety hazards. Creating Signage to Increase Safety. where food delivery services should park and pick up meals. where vehicles need to slow down.
However, maintaining speed of service whilst managing costs and ensuring compliance poses significant challenges for QSRs. Efficient process management platforms automate and streamline the required tasks an organisation must undergo to remain compliant, such as cleaning and safety.
This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X).
In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.
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