Modern Restaurant Management

MARCH 20, 2020

A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web. In 2017, Pizza Hut reported a “temporary security intrusion” that affected about 60,000 customers who tried to order from the company website.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

DECEMBER 17, 2020

For eateries trying to survive, many are implementing programs and technologies that address hygiene and safety protocols to mitigate risk and protect their employees and guests. Once practices are in place, restaurants can perform regular audits or review to ensure adherence. The pandemic devastated the restaurant industry.

Kitchen Safety 468

Kitchen Safety Food Safety Loyalty Program Audits 468

Modern Restaurant Management

OCTOBER 28, 2022

This builds their loyalty to the company, but also improves the service and efficiency in your organization and reduces costs by reducing turnover. As turnover continues to be high, you can demonstrate leadership and dedication to employees by ensuring they have the information and tools to make them successful.

Leadership 472

Leadership Loyalty Program Communication Training 472

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 2, 2023

They expect payment-related rewards and loyalty programs every time they transact. It’s an approach that leans into mobility services, contactless payments, and rewards and loyalty programs tied to every customer transaction. What is your payments strategy?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Operationally, restaurants can conduct audits to identify inefficiencies, monitor waste, and implement reduction plans.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. POS data can transform restaurant marketing by personalizing customer experiences and boosting loyalty. Create targeted promotions and loyalty programs. Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. We’ll move towards a continuous quality model with more self-assessments and collaborative coaching vs. traditional onsite audits.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Regularly audit expenses and negotiate with vendors to keep costs in check.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 13, 2020

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Customer email capture via a digital loyalty or marketing program. Employee scheduling. Employee time-off requests. New employee training. Escalation procedures for customer complaints. Reporting subscriptions.

2020 364

2020 Website Management Online Ordering Point of Sale 364

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Guest Data.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

The Restaurant Group

DECEMBER 8, 2024

Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image. Start with a food waste audit and use tools like smart bins or software.

Waste 78

Waste Compost Food Recycling 78

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. The hashtag for this program is #BetterTogetherCHART. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

The Rail

MARCH 22, 2024

Conducting an Energy Audit The first step towards improving restaurant efficiency is conducting an energy audit. An audit can help identify outdated equipment that is consuming more resources than necessary. Dining establishments can conduct the audits online or hire a professional to perform a detailed assessment.

Audits 130

Audits Sustainability Loyalty Program Compost 130

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Implementing a strong marketing and promotional strategy utilizing social media, special events, and loyalty programs can attract more customers and increase sales.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

Squirrel Systems

JUNE 3, 2024

Additionally, these systems maintain accurate records of hours worked, which is essential for resolving disputes and audits. This fairness fosters trust and loyalty among staff members. Training programs and clear career paths are important motivators. Effective Leadership : Good leadership is vital.

Technology 91

Technology Management Management Restaurant Law 91

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Restaurant365

JANUARY 22, 2020

Your loyalty program technology is collecting valuable information about your guests, like their age, visit frequency, and address. A professional forensic audit of your business. Creating a risk assessment plan for your business may require obtaining a cybersecurity audit from a cybersecurity professional or consultant.

Audits 88

Audits Point of Sale Front of House POS 88

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. She first served as senior internal audit analyst at Yum! In early 2020, the brand added three restaurant veterans to its Board of Directors. She also worked in Yum!

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

MBB Hospitality

SEPTEMBER 15, 2024

Regular audits of inventory management can also prevent overstocking or underutilizing resources. Personalized offers, loyalty programs, and excellent customer service can go a long way in fostering strong relationships. Focus on delivering exceptional value to retain your customers, even when raising prices.

Cash Management 52

Cash Management Loyalty Program Customer Service Transportation 52

BNG Point of Sale

APRIL 14, 2021

Your provider will charge you two fees: a PCI compliance fee – which is once a year – and a PCI non-compliance fee – which occurs every month you have not completed your yearly PCI Compliance audit. Special incentives such as loyalty programs for debit card users help to easily boost profits.

POS 98

POS Point of Sale Customer Service Pricing 98

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurateurs that are serious about increasing their profit margin for food must undertake a thorough audit of their whole supply chain. Loyalty Program . When it comes to increasing total sales at your restaurant, a loyalty program is a low-cost option. Spend Less Money On Food .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Open for Business

SEPTEMBER 2, 2024

Look into local energy-saving programs that might offer rebates or incentives. A well-designed loyalty program can increase visit frequency and average spend while fostering a sense of connection with your restaurant. Regular audits of your spending might reveal surprising areas for cost-cutting.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

The Restaurant Times

JUNE 11, 2021

Some of the detailed reports that a good POS system should provide are item wise sales reports, attendance and performance reports of the staff, audit reports for discounts and offers generated, cash management reports, amongst others. Furthermore, email and SMS marketing also rely on CRM tools.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

The Restaurant Times

JUNE 12, 2021

The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. The program enabled the marketing team to closely track all the customer movements. This helped them better understand which customer is spending how much amount, at exactly what all items.

Innovation 52

Innovation Technology Menu Loyalty Program 52

Lavu

MARCH 11, 2020

It also creates an audit trail that can be used to identify all processes and ensure the accuracy and completeness of the information. . Data Tracking: A good POS system should have a program that allows data tracking, financial data calculations, and report generation capabilities. . Gift Cards, Loyalty, and Customer Reviews.

Management 78

Management Management Cash Management Mobile Ordering 78

Marketing4Restaurants

MAY 20, 2021

And upon using online platforms, sites like FROLO capture the visitor’s contact details, most websites ask for the customer’s email address and offer loyalty programs and other promos. Don’t forget to check out our free Restaurant Website Audits. What this Means for Restaurants.

Online Ordering 52

Online Ordering Ordering Email Marketing Point of Sale 52

Notch

JANUARY 23, 2019

Spend Less Money on Food Restaurateurs who are serious about increasing their profits must conduct a complete supply-chain audit. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. We covered the basics of creating a guest loyalty program that works here.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Ordyx

JANUARY 14, 2020

Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. If your knowledge about Wi-Fi, antivirus programs, and even multi-factor authentication is close to non-existent, this is understandable. ​ You should also strive for shorter detection times.

Point of Sale 52

Point of Sale Employee Relations POS Loyalty Program 52

Notch

JANUARY 23, 2019

Spend Less Money on Food Restaurateurs who are serious about increasing their profits must conduct a complete supply-chain audit. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. We covered the basics of creating a guest loyalty program that works here.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

FEBRUARY 14, 2023

Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests. Boost safety and quality protocols.

Food Safety 474

Food Safety Kitchen Safety Loyalty Program Employee Relations 474