Modern Restaurant Management

SEPTEMBER 7, 2021

To better manage and keep a handle on contract management, operators can conduct routine invoice audits, automate their contract management, monitor price and market trends, and review their MDA’s. Here’s a deeper look at each: Constant Auditing of Invoices. Monitor Price and Market Trends.

Audits 584

Audits Food Supply Supplies Pricing 584

Modern Restaurant Management

DECEMBER 27, 2022

Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. As a result, brands had to be flexible, adding remote audits and self-inspections instead of solely in-person audits.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

APRIL 14, 2025

Technology that once felt futuristic is quickly becoming standard. Phygital technologies, particularly self-service kiosks and unified digital ordering channels, are pivotal to this strategy. The design should make ordering feel seamless and enjoyable so guests are more encouraged to use the technology again and again.

Loyalty Program 332

Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

JANUARY 15, 2025

Auditing monthly merchant statements can take weeks or even months to complete. Technology exists that can help make this task a breeze. Artificial Intelligence (AI) auditing technology can help restaurant owners read and understand their monthly processing statements within minutes instead of days.

Audits 221

Audits Restaurant Law 2024 Customer Experience 221

Modern Restaurant Management

AUGUST 12, 2024

Restaurants are increasingly harnessing AI technology to boost efficiencies and reduce costs. AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology not only can create content but also optimize it for SEO purposes to help target customers.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

JUNE 6, 2022

For many brands, an annual audit was the norm, while employees may have focused on not "getting in trouble" or "getting a good score" rather than the creation of culture. More Brands Are Relying on Technology. Technology can show historical sales patterns, which can help improve tasks from staffing to ordering.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

DECEMBER 2, 2024

After all, our technology has evolved to be better than we ever could have predicted. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

DECEMBER 7, 2020

As lockdown protocols relax across the US, chains should do their best to stay nimble by leveraging technology to lock in loyalty even in the midst of a pandemic. That approach begins with the judicious application of data from brand compliance audits. Why Franchises Are Digitizing Brand Audits.

Customer Experience 395

Customer Experience Audits Franchising Franchise 395

Modern Restaurant Management

JANUARY 27, 2022

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Audit differently. Now, food businesses – including ghost kitchens – are creating a culture of collaboration and development by changing their audit processes.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Manage labor shortages. Prioritize sustainability.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

SEPTEMBER 9, 2020

Ironically, now that restaurants must implement stringent new safety protocols and ensure compliance, it’s become difficult to secure third-party audits due to COVID-related travel restrictions and limits to interpersonal interactions. Technology is the answer. Invest in Software Solutions.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

MAY 10, 2022

Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? When you’re short on time and resources, technology can help you automate on and off-premise processes, navigate increased costs, and make more informed business decisions. Are you doing anything with that data?

Supplies 493

Supplies Food Supply Audits Inventory 493

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance.

Food Safety 472

Food Safety Catering Food Food Supply 472

Modern Restaurant Management

SEPTEMBER 8, 2023

By leveraging AI technologies and other digital tools, food businesses can strengthen their food safety practices and improve overall operational efficiency. Regular evaluations, internal audits, and performance reviews should be conducted to assess everyone’s adherence to food safety protocols.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In both cases, hackers rely on consumers’ inexperience with this quick-response technology. Safely Use QR Technology to Optimize Your Business and Your Customer Experience.

Customer Experience 553

Customer Experience Consumer Goods Customer Service Mobile Ordering 553

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. One example of how AI technology can boost transparency is by allowing data to be recorded in real-time and shared among multiple stakeholders. Here, AI can help verify suppliers’ compliance with audit and certification standards.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

EATER

OCTOBER 15, 2024

Budderfly provides restaurants with the upfront capital to purchase newer, more energy-efficient equipment, including lighting, refrigeration controls, thermostats, heat pump technology, induction ovens—even solar panels. Independent restaurants can get help through utility energy audit and equipment rebate programs—if their state has them.

Compost 293

Compost Food Equipment Waste 293

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 29, 2022

Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high. If leveraged within the correct outcome-based framework, these interconnected technologies have the potential to improve operational visibility in a way that impacts critical real-world results.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

OCTOBER 28, 2022

It shows you’re working to maintain appropriate staffing levels, make it easier for employees to manage their schedules, and implement technology that helps them see their schedule and communicate with their manager from a single, always up-to-date location. 4 – Use Integrated Restaurant Technology.

Leadership 472

Leadership Loyalty Program Communication Training 472

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Back-of-house operations also offer significant technological opportunities.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

OCTOBER 26, 2022

While restaurants have no control over the interchange fees set by card companies such as Visa and Mastercard, they can cut costs and improve the bottom line by selecting a payment processing company that tailors merchant services to the needs of each client and continues to audit those services to ensure they scale up or down as necessary.

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Is the menu difficult to read? Are orders often inaccurate?

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

AUGUST 28, 2024

Regular Audits and Quality Checks : Conduct periodic evaluations of store performance, including mystery shopper programs, to identify and address inconsistencies. Separately, through the rise of technology and the evolving pace of social media, consumers also demand speed and convenience from hospitality brands.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

JUNE 8, 2020

They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Streamline Operations with Simple to Use Technology. Is your restaurant utilizing the latest technology to update policies, take orders, create checklists, and communicate with team members?

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

MARCH 16, 2020

Audit for Compliance. Consider Implementing Scheduling Technology. Finally, employers may want to consider purchasing scheduling technology. It is also prudent for employers to periodically monitor compliance with any scheduling policies and procedures to ensure that they are being followed.

Restaurant Law 454

Restaurant Law Website Management Audits Training 454

Modern Restaurant Management

AUGUST 25, 2021

To intercept this problem at the beginning, restaurateurs can make a meaningful investment into smart technology, powered by AI and machine learning capacities, that is better able to predict the restaurant’s need at the supply stage. Second Priority: Greener Appliances.

Operations 493

Operations Ordering Sustainability Food Supply 493

Modern Restaurant Management

DECEMBER 17, 2020

For eateries trying to survive, many are implementing programs and technologies that address hygiene and safety protocols to mitigate risk and protect their employees and guests. Once practices are in place, restaurants can perform regular audits or review to ensure adherence. The pandemic devastated the restaurant industry.

Kitchen Safety 468

Kitchen Safety Food Safety Loyalty Program Audits 468

Modern Restaurant Management

MARCH 2, 2023

Satisfying CX Delivering a satisfying customer experience (CX) is the #1 priority for companies, according to a recent study by Metrigy, a research and advisory firm that advises companies on technology transformation strategies. No other technology area garnered a higher number of companies increasing expenditures.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

MARCH 31, 2020

This is particularly important if, like many restaurants, you have embraced new technologies like cloud storage and third-party accountancy software. Is the vendor’s security audited by a third-party company? So how can you make sure your business is protected? Well, there are two main factors to consider. Choosing Vendors.

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

MARCH 14, 2025

Leverage restaurant technology, such as POS systems and financial analytics tools, to gain deeper insights into spending and revenue trends. Regularly audit expenses and negotiate with vendors to keep costs in check. Use checklists and digital task management tools to keep teams accountable.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 27, 2025

How to track and improve order accuracy Restaurants can track accuracy by monitoring refund trends, conducting random order audits, and collecting customer feedback. Restaurant technology has come a long way, and todays platforms can automatically gather, organize, and display performance data in real-time.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. Or what types of non-traditional partnerships might make the most sense.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

JANUARY 13, 2020

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Thanks to the availability of affordable software and other technology, many goals can best be reached by automating repetitive, time-intensive operations, such as with payroll processing and tip allocation. Employee scheduling.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

MARCH 11, 2020

“Business owners are rapidly selecting SpotOn as their go-to technology partner, and we're excited to continue building SpotOn into a household name within the business community and beyond.” billion and focused exclusively on providing capital to rapidly growing, capital efficient software and other technology companies.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Audit your existing POS and check to see what PCI compliance standards they have. Guest Data.

POS 370

POS Audits Loyalty Program Information 370