Modern Restaurant Management

MARCH 6, 2023

By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits. Ensure Routine Health and Safety Audits Run Smoothly Outdated processes, like pen and paper audits, can make health and safety checks a tiresome, time-consuming task with room for human error.

Audits 470

Audits Kitchen Safety Mobile Ordering Customer Experience 470

EATER

OCTOBER 15, 2024

And while it takes training and time to adjust to induction cooktops, Young said that in his experience, “it typically takes people about two days to fall in love with it, and then they don’t want to give it up.” Independent restaurants can get help through utility energy audit and equipment rebate programs—if their state has them.

Compost 285

Compost Food Equipment Waste 285

Modern Restaurant Management

MARCH 29, 2021

Number Three : Audit your time keeping. Number Four : Audit sales every half-hour in your POS system. Number Seven : Last but not least, make selection and training a priority. They’re not working, and they are milking the time clock. Make sure that your employees are punching in with the right job codes.

Audits 522

Audits POS Sports Training 522

Modern Restaurant Management

OCTOBER 7, 2021

Last but not least, creating digital checklists for the cleaning tools and the staff will streamline the process—because when it comes to food safety and restaurant cleanliness, training should not be a one-off affair. Everyone should follow the proper procedure every day, not just during training sessions. Overall Operations.

Technology 494

Technology Operations Food Safety Kitchen Safety 494

Modern Restaurant Management

JULY 17, 2023

Technology, like SaaS-based quality and audit software, has changed the ISO compliance process significantly, making it much faster, easier, more accurate, and less of an administrative burden. Augmented reality tools are improving compliance training and helping employees better understand ISO standards and procedures.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

OCTOBER 28, 2022

2 – Give Employees Training and Education Opportunities. During the Great Resignation, many restaurant workers cited lack of career growth or training as one of the top reasons for leaving the industry. 3 – Foster Better Communication.

Leadership 473

Leadership Loyalty Program Communication Training 473

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. Also, take the time to regularly schedule refresher food safety meetings or mini-training sessions. These credentials indicate adherence to high safety standards.

Food Safety 277

Food Safety Management Management Kitchen Safety 277

Modern Restaurant Management

MARCH 20, 2020

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Firstly, hampered by a whopping 75 percent annual turnover rate according to The United States Bureau of Labor Statistics, owner/operators can have difficulty training a revolving door of new employees.

Online Ordering 541

Online Ordering Email Marketing Website Management Franchise 541

Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Self-Assessments at Every Location. Invest in Software Solutions.

Management 476

Management Management Food Safety Audits 476

Modern Restaurant Management

JULY 11, 2024

Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 460

Food Safety Education Training Equipment 460

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

Technology 419

Technology Audits Franchise Franchising 419

Modern Restaurant Management

AUGUST 28, 2024

How important is continual training? To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures.

Social Media 443

Social Media Loyalty Program Customer Service Customer Experience 443

Modern Restaurant Management

NOVEMBER 25, 2020

Prioritize Training. Conduct regular, ongoing food safety training to reiterate the importance of the new COVID-19 protocols on top of other food safety initiatives. Now is the time to implement self-audits and assessments to ensure compliance around safety and quality initiatives. and emergency personnel (e.g.,

Food Safety 554

Food Safety Social Media Food Order Audits 554

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. This includes quality management software and auditing apps. Train Employees Regularly. Invest in Digital Tools.

Food Safety 509

Food Safety Social Media Website Management Food Supply 509

Modern Restaurant Management

AUGUST 11, 2020

Here is a 10-points checklist you can use to assess your current readiness and create a suitable plan for improving electrical safety: Routine audit of all electrical devices, equipment, fixtures and wiring. Employees are trained in Fire Safety Procedures. Check electrical cords for signs of wear. Inspect wiring. Faulty equipment.

Food Safety 554

Food Safety Equipment Food Supply Audits 554

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 16, 2020

Train Managers on Compliance. Employers should train their managers on these new policies and procedures to ensure that the managers who will be handling scheduling issues understand them and are implementing them appropriately. Audit for Compliance.

Restaurant Law 455

Restaurant Law Website Management Audits Training 455

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 27, 2023

This type of maintenance is typically the responsibility of specially trained technicians. This type of maintenance does not necessarily require specialized maintenance training, skills, or equipment to complete but it directly influences a customer’s first and lasting impression.

Audits 311

Audits Equipment Food Safety Kitchen Safety 311

Modern Restaurant Management

SEPTEMBER 16, 2020

When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work. Staff Training.

Recycling 384

Recycling Waste Workshop Training 384

7 Shifts

NOVEMBER 15, 2024

It’s ideal to conduct regular audits to make sure there aren’t unnecessary losses. As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Training is a crucial restaurant management skill.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers.

Operations 475

Operations Food Safety Kitchen Safety Front of House 475

Modern Restaurant Management

NOVEMBER 1, 2023

Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries. This means taking regular walk-through audits of floors and walkways to help identify hazards that could lead to slip and fall accidents.

Food Safety 478

Food Safety Employee Relations Restaurant Law Education 478

7 Shifts

JUNE 29, 2022

In turn, franchisors should provide franchisees with safety resources and training materials to ensure the franchise's proven model for keeping restaurant sanitary and safe are followed. Location Audits. To be considerate, it's recommended to give franchisees a brief heads up about the audit before formally conducting it.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

JUNE 8, 2020

They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Beyond real-time chat, some apps also allow restaurants to upload training manuals, create work orders, and manage operations all in one place. Streamline Operations with Simple to Use Technology.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

JUNE 26, 2024

Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important. Conducting a comprehensive technology audit will reveal opportunities to upgrade your hardware and software for optimal performance. Brands should also examine their content strategy.

Seating 438

Seating Mobile Ordering Point of Sale Customer Experience 438

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Make sure you do a projection and daily audit to ensure your payroll costs are commensurate with your current revenue. In general, you should try to keep your payroll expenses to 20 to 25 percent of your maximum profit.

License 446

License Employee Relations Equipment Food Supply 446

ChowNow

MARCH 27, 2025

For example, train kitchen staff to prepare orders in the order they were received. How to track and improve order accuracy Restaurants can track accuracy by monitoring refund trends, conducting random order audits, and collecting customer feedback. Staff training: Ensure employees double-check orders before sealing bags.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Audit your existing POS and check to see what PCI compliance standards they have. Train Staff in Best Practices. Guest Data.

POS 370

POS Audits Loyalty Program Information 370

The Rail

JANUARY 1, 2024

It’s no wonder, then, that more restaurants are training their staff in zero-waste methods. Let’s explore why zero-waste training is essential and how you can best approach it. The Imperatives of Zero-Waste Training Training takes a significant amount of time, commitment, and even capital investment.

Waste 147

Waste Training Audits Consumer Goods 147

The Restaurant Group

FEBRUARY 23, 2025

Perform daily spot checks for critical items.Conduct weekly audits for perishables. Complete monthly audits for long-term stock. Train staff on accurate inventory recording. Train staff to always pull from the front. Monthly full audits keep your stock records accurate. Reduces food waste and saves money.

Inventory 88

Inventory Management Management Audits 88

Modern Restaurant Management

MARCH 25, 2020

As of March 18, 2020, the Food and Drug Administration (FDA) has suspended onsite audit requirements associated with the FSMA due to the COVID-19 (coronavirus) pandemic. FSMA audits are on hold for now, but when the crowds return so will the audits. FSMA audits are on hold for now, but when the crowds return so will the audits.

Food Safety 363

Food Safety Audits Food Allergens 363

Modern Restaurant Management

MARCH 2, 2023

Are your staff sufficiently trained in how to handle your customers? Now is the time to audit your payment processing ecosystem, wrestle that question to the ground, and consider the changes that can position your business to deliver a highly satisfying CX while eliminating unnecessary costs for the long term. The list goes on.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 339

Cash Management Point of Sale Leadership Website Management 339

Modern Restaurant Management

FEBRUARY 27, 2024

To enhance online presence, restaurants should regularly audit and update their digital listings across all popular platforms. Additionally, training staff to understand the importance of accurate online data and enabling them with the right tools can help avoid the pitfalls of ghosting customers.

Online Ordering 473

Online Ordering Consumer Goods Customer Service Customer Experience 473

The Restaurant Group

DECEMBER 8, 2024

Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant. Training and Engaging Staff Your staffs commitment to waste reduction is pivotal. Employee Education on Waste Reduction Raise Awareness : Train staff on food wastes environmental and financial impacts.

Waste 78

Waste Compost Food Recycling 78

7 Shifts

JUNE 3, 2022

Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Schedules aren't flexible.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397