Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. Let’s come back to Henry. Perhaps you’re a large restaurant chain that has locations all over the country? Henry is ready to order some dinner. Guest Management & Waitlist.

Technology 509

Technology Front of House Back of House Point of Sale 509

Modern Restaurant Management

MAY 7, 2020

“But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. . “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. Those measures will continue in the future.”

Food Safety 512

Food Safety Front of House Back of House Seating 512

Modern Restaurant Management

MARCH 27, 2020

Jon Taffer is scared for restaurants and terrified for bars. He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They

Front of House 439

Front of House Social Media Back of House Seating 439

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent year-over-year at fine dining and 3.53 percent, from 16.93

Fast Casual 494

Fast Casual Fine Dining Employee Relations Customer Service 494

EATER

OCTOBER 21, 2024

Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. Congratulations.

Sustainability 326

Sustainability Sourcing Consumer Goods Seasonal Menu 326

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 501

Front of House Back of House Restaurant Law Food Safety 501

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. Set the Bar. But, once you have the minimum requirements to satiate diners’ needs, what are the key offerings to keep them coming back for more? Stay Connected.

Mobile Ordering 474

Mobile Ordering Front of House Back of House Consumer Goods 474

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 559

Food Safety Recycling Restaurant Law Front of House 559

Modern Restaurant Management

JUNE 8, 2020

states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Dining Room/Bar. Though a handful of U.S. Entry/Exit.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

SEPTEMBER 7, 2021

The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. The Restaurant Labor Shortage. How can you address the restaurant staff shortage?

Hiring 521

Hiring Front of House Recruiting Back of House 521

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

EATER

FEBRUARY 24, 2025

Tacos are served up at Maizajo, where corn tortillas are made in-house. Stephanie Wu Long seafood lunches, grasshopper cocktails, and more A version of this post originally appeared in Stephanie Wus newsletter, From the Editor, a roundup of the most vital news and stories in the food world. Subscribe now.

Back of House 210

Back of House Food Order Book Sports 210

ChowNow

APRIL 11, 2025

Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

Hotels 182

Hotels Book Seasonal Menu Fine Dining 182

Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you.

Back of House 476

Back of House Seasonal Menu Customer Experience Fast Casual 476

Modern Restaurant Management

JUNE 19, 2020

They are confident people want to go back to dining out and not be reminded of COVID-19. As designers, we will need to develop safe storage solutions and possibly vestibules for back-of-house entrances, if needed. Dining guests are also encouraged to wear masks, but where do they put it while they’re eating?

Front of House 388

Front of House Back of House Seating Design 388

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Modern Restaurant Management

JULY 10, 2024

If these folks were going to a friend’s house they wouldn’t think of taking a plate, a mug or a picture off the wall. “I collect stuff” There are great sports bars and steakhouses that go out of their way to put up rare, autographed photographs and memorabilia from athletes and celebrities in their establishments. .

Back of House 493

Back of House Fine Dining Take-out Social Media 493

Modern Restaurant Management

AUGUST 11, 2021

where our own offices have been for more than 45 years, into a contemporary American whiskey bar, Bosscat Kitchen and Libations. Some restaurants are designed from a tabula rasa, a complete blank slate with nothing more to go on than the client’s vision and the architects’ imagination. Out with the Old, In with the Old.

Front of House 495

Front of House Design Restaurant Law Back of House 495

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 24, 2020

The good news is that people are resilient, strong, and love to dine out with friends and family. As restaurateurs, you will return to greeting guests, return to working with your staff, but in addition to great food and spirits, you will be required to offer a safe, clean dining experience like never before.

Front of House 526

Front of House Customer Experience Back of House Dine-in 526

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Do be patient with people as they adapt to a new environment and a new set of rules for dining out. Even though they have ?less

FOH 540

FOH Kitchen Safety BOH Food Safety 540

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. As restaurants adjust back to a new normal, we expect operators to incrementally add tables and seats back to their longtime standard. Original Seating Capacity. Seating Capacity 25% Reduction. Seating Capacity 50% Reduction.

White Paper 532

White Paper Seating Employee Relations Back of House 532

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 451

2022 Food Supply Back of House Kitchen Safety 451

Modern Restaurant Management

FEBRUARY 23, 2021

Here are five I’ve come back to again and again. Focus on creating extraordinary experiences that raise the bar in your community. It is loyal customers who will stand by your restaurant through the hard times, provided you treat them with respect and always make their dining experience your top priority. franchisees.

Leadership 452

Leadership Airlines 2002 2001 452

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Foot traffic disappeared overnight.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox " "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox

Online Ordering 532

Online Ordering Back of House Customer Service Small Business 532

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 475

2020 Mobile Ordering Guest Recovery Customer Service 475

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Modern Restaurant Management

JUNE 8, 2023

” Steve Lewis and Chris Thompson Photo courtesy of Clayton Hauck Where did the idea come from to house the concepts under one roof? . "For ” Steve Lewis and Chris Thompson Photo courtesy of Clayton Hauck Where did the idea come from to house the concepts under one roof? "When cities run out of room, they build up!

Back of House 419

Back of House Food Order Magazine 2022 419

Modern Restaurant Management

APRIL 14, 2020

For every customer that orders via takeout or delivery, give them a voucher or offer a discount for in-house restaurant dining once quarantine guidelines lift. Prepare to welcome them back. This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Communicate. Booze it up. Incentivize.

Healthcare 470

Healthcare Front of House Social Media Website Management 470

Modern Restaurant Management

APRIL 12, 2023

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery.

Back of House 451

Back of House Customer Experience Retail Bar 451

Modern Restaurant Management

MARCH 24, 2023

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. How do you prevent cross-contact in your salad bar? Meeting the needs of gluten-free consumers also extends beyond the front of the house. If so, what are they?

Training 450

Training Front of House Kitchen Safety Allergens 450

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 476

2024 2023 Food Order 2013 476

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 475

Bar 2023 Back of House Coaching 475

EATER

FEBRUARY 18, 2025

My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Naar. Naar Dining at Naar. Helmed by chef Prateek Sadhu, the restaurant team periodically scours the nearby pine forests and river beds for wild fruits, berries, and herbs.

Travel 197

Travel Social Media Seasonal Menu 2024 197