EATER

JUNE 24, 2020

As few as 16 lesbian bars remain in the United States, and their owners are fighting with all they have to make it through On the night of March 2, a tornado churned through Nashville, ripping through whole neighborhoods and damaging swaths of restaurants. Jolene’s in San Francisco. On March 11, they reopened. Lipstick shut down again.

Bar 269

Bar Social Media Back of House Take-out 269

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). We need to embrace the good and understand the bad and the ugly. But we need to be cognizant of a primary reason for “being connected”. Try “FOOD” on for size.

Technology 413

Technology Front of House Social Media Back of House 413

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

APRIL 13, 2021

Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events. And the reports for the team are nearly spot-on: “When [7shifts’] projects our sales, your bar graphs, and your line graphs are almost, if not, they're 95%.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

FEBRUARY 21, 2023

Walk-On’s Sports Bistreaux accomplishes this with cue cards and magnets on a white board. One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. People are the heart of the restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. I wanted to work with professional sports teams as a physical therapist. That came from playing sports all my life. Obviously that changed, but originally, my interest was sports medicine.

Front of House 316

Front of House Back of House Sports Events 316

Modern Restaurant Management

JULY 13, 2023

In the ultra competitive landscape of bars and restaurants, providing unique and unforgettable experiences for your patrons is crucial. It’s time for a projector and screen for your bar. Be the Go-To Place for Big Sporting events Why do people hit the bars to watch live sports? The “WOW!”

Sports 221

Sports Social Media Customer Experience Entertainment 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Social Hospitality: Restaurants

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Source mccrindle.com.au

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

AUGUST 2, 2021

With the Eviction Moratorium coming to an end on July 31st, worries are escalating about the small business owners who still can’t cover monthly rent payments and/or have back rent to pay. Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 450

2021 Point of Sale Equipment 2019 450

7 Shifts

JULY 12, 2024

By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Let’s explore what this number means, how you can calculate it, what the average margin is for different types of restaurants, and the factors that can affect low profit margins.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

JANUARY 3, 2024

At the beginning of the year, we like talking about trends. They seem like anchors for the new year. Trends create frameworks to understand where to start and what to focus on. I want to highlight trends in restaurant promotion for 2024. To deal with it, restaurants need to offer ready-made solutions for customers. How can you achieve this?

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

SEPTEMBER 10, 2021

“The wing category has traditionally been all about the sports fan but we believe it is so much more than that and are confident our new look and feel will speak to a broader audience – propelling us to even greater heights as a result.” ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

DECEMBER 7, 2022

Whistler experienced a boom in Japanese tourism in the ’80s, and though the groups in matching neon outfits headed back to Japan in the early ’90s after the decline of the yen, they left behind a standard of excellence in the town’s sushi restaurants, which have only multiplied since. The glow of nightlife in Whistler.

Seasonal Menu 246

Seasonal Menu Hotels Tourism Back of House 246

EATER

JUNE 28, 2023

The drink took me back a decade, when my grandma’s rich, artsy, Hamptons-house owning friend gave me my first Bullshot. But bars and restaurants across the country, as well as creators on social media, are increasingly offering hyper-savory cocktails, like Willy Wonka’s three-course dinner chewing gum in drinkable form.

Social Media 258

Social Media Back of House Bar Sports 258

EATER

MAY 31, 2024

The laid-back seafood shack with a menu from chef Maximilian Hines, also the founder of Stolen Goods, a collaborative of Black and brown chefs in Atlanta, brings Gulf Coast vibes to the landlocked city, complete with nostalgic and nautical design touches such as wood paneling, midcentury pool tile, and turquoise-hued barstools.

Casual 302

Casual Merchandise Back of House Outdoor 302

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 3, 2024

– Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland Looking forward to 2024, the landscape of customer engagement within the restaurant sector is poised for a substantial shift. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Buzztime Business

SEPTEMBER 26, 2023

Either way, America’s favorite season is in full swing and it’s time to ramp up October promotion ideas at your bar, brewery, or restaurant. Yes, it’s one of the biggest bar holidays – and you can get super creative with October promotion ideas ( see these 23 examples ). Fall is in the air. Another option? October Goes to the Dogs!

Bar 157

Bar Social Media Email Marketing Seasonal Menu 157

EATER

OCTOBER 15, 2020

School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m. While every sector of the economy has been impacted by COVID-19 regulations, there’s perhaps no industry that’s been as intrinsically transformed as restaurants and bars.

Outdoor 364

Outdoor Seating Small Business Customer Service 364

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

The Rail

JULY 18, 2023

Instead, we are going to take a look at the history of the bar industry. And bars are meant to be fun, so let’s have fun along the way. The term bar itself arises from the actual physical bar slab from which drinks are served within the establishment. By Nick DiMatteo, Fortyfivegames Who is up for a little history lesson?

Entertainment 130

Entertainment Bar Back of House Sports 130

The Rail

JULY 18, 2023

Instead, we are going to take a look at the history of the bar industry. And bars are meant to be fun, so let’s have fun along the way. The term bar itself arises from the actual physical bar slab from which drinks are served within the establishment. By Nick DiMatteo, Fortyfivegames Who is up for a little history lesson?

Entertainment 130

Entertainment Bar Back of House Sports 130

EATER

OCTOBER 22, 2021

Chefs, farmers, craft food purveyors, distillers, brewers, and winemakers have flocked to the Finger Lakes for the convenient location, bounty of natural resources, and lower housing and commercial rents. On par with Napa or Sonoma, the booming Finger Lakes wine region has seen a huge influx of chefs, farmers, and winemakers.

Vineyard 286

Vineyard Seasonal Menu Back of House Fine Dining 286

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers—college sports, Olympics, major league sports were cancelled, truncated or experienced significant drops in viewership. Here are their responses. Click here for part two. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

EATER

MAY 3, 2022

Margaritaville” may be Buffett’s only number-one hit, but Margaritaville is a kingdom, and Buffett, its laid-back king. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt. Some people claim that there’s a woman to blame…,” Buffett croons, then realizes by the end of the song, “I know it’s my own damn fault.”.

Back of House 246

Back of House Front of House Dine-in 2019 246

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Restaurant Clicks

SEPTEMBER 24, 2021

Most people, when they hear “Orlando, Florida”, jump right to amusement parks like Walt Disney World or Universal Studios Resort, but the real fun, in my opinion, is grabbing some friends and heading to these awesome Downtown Orlando bars for a night out on the town. Best Bars in Downtown Orlando. Hanson’s Shoe Repair.

Bar 137

Bar Online Ordering Back of House Outdoor 137

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter aims to set the bar for floating day clubs at a time when business and trend forecasters have projected strong potential within the new category.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419