Modern Restaurant Management

MARCH 14, 2025

A KDS updates instantly, reducing lag time between order and action – no more misfires, and a more error-tolerant system for already overstretched Front of House teams. In the relentless heat of The Bear's kitchen, where every "Yes, Chef!" Each chef de partie has a role, a station, a purpose.

Front of House 221

Front of House Back of House FOH BOH 221

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Most of the same applies to the health of BOH as well. If you make them feel welcomed, they will continue to come back again and again and will remember your personal touch on their experience.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 449

FOH BOH Food Safety Front of House 449

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Wasserstrom

JUNE 6, 2024

Unlike picking out furniture for your home kitchen, selecting commercial shelving for your restaurant’s back of house (BoH) is a surprisingly complex task. Foodservice demands a specialized approach to storage, and we are here to help you make the best selection to meet the needs of your professional kitchen.

Back of House 139

Back of House BOH Blog Specials 139

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Breaking Into New Dayparts. One way to do this is by breaking into new dayparts. Micro-Niche Concepts that Cater to the Specific.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? What Is Back Of House (BOH)?

Front of House 88

Front of House Back of House FOH BOH 88

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Ensures that BOH staff receives a share of tips. There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Even tip splitting. Tip pooling.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Preventative maintenance is key to protecting your bottom line. May is the perfect time to schedule a refrigeration inspection.

Front of House 386

Front of House FOH BOH Back of House 386

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Modern Restaurant Management

AUGUST 4, 2022

Back in the early 2000’s I worked at a restaurant where the head chef smoked through service. This perfectly demonstrates how the industry operated back then. Chef Niven Patel – Three-Time James Beard Nominee, Alpareno Group (Ghee, Orno, Mamey). Chef Jair Solis – The Restaurant at the Norton. Chef Solis.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. The order fulfillment process gets slowed down if your staff don’t know who is responsible for what.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. Recommended Reading: Data-Backed Ways to Engage Employees and Reduce Restaurant Turnover. You would think something as second nature to people as communication would be easy to manage in the workplace. Table of Contents. Field questions.

Communication 430

Communication Management Management Front of House 430

7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Why Care About Employee Engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 80

Front of House Back of House FOH BOH 80

7 Shifts

FEBRUARY 21, 2023

Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

JUNE 26, 2020

Hopefully, we get them back.”. Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Employee scheduling for your restaurant can be the most stressful part of your job.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

MAY 31, 2021

On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. The share of front of house shifts have dropped 7.6% Before March of 2020, front of house shifts made up 34% of all shifts. We asked hundreds of restaurant professionals to find out. of revenue. since March 2020.

2021 195

2021 Delivery Front of House FOH 195

Wasserstrom

FEBRUARY 22, 2023

Strong BOH processes will help mitigate this risk, however, studies have shown that inconsistent back-of-house leafy green handling practices tend to be commonplace. For that reason, here […] The post Leafy Greens: 5 Tips for the Back of House first appeared on The Official Wasserstrom Blog.

Back of House 78

Back of House BOH Blog Management 78

Transact

OCTOBER 2, 2019

Improvements in back-of-house technology can help restaurants be more cost-conscious while remaining competitive. Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . The post How Technology Can Revolutionize Your Back-of-House appeared first on TransAct Restaurant Solutions.

Back of House 64

Back of House Technology BOH Kitchen Safety 64

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. What Is Back of House in a Restaurant?

Back of House 52

Back of House FOH BOH Front of House 52

EATER

SEPTEMBER 3, 2020

No matter how diligent I was about pulling up my mask when the waiter came, or how carefully we we repositioned our chairs so our backs were to other diners, all at least 10 feet away, or how well we tipped, we were still eating out during a pandemic. PhaiApirom /Shutterstock. These days, that’s a shamable offense.

Social Media 313

Social Media Back of House Outdoor Dine-in 313

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

EATER

OCTOBER 16, 2023

Every time I go back home to Baltimore, one of my first stops is a no-brainer: Locust Point, the peninsular neighborhood just south of the city, houses a number of hidden treasures. Subscribe now. Charm City has had a real tough time getting out of its own way.

Back of House 307

Back of House BOH Brewery 2023 307

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Restaurant KPIs impacting a profitable back of house. Read Part 1 here ).

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind?

POS 370

POS Audits Loyalty Program Information 370