EATER

OCTOBER 15, 2024

“Community, environment. It’s part of my DNA. As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. When food waste goes to landfills, it creates methane , a powerful greenhouse gas. produces the equivalent annual emissions of 42 coal-fired power plants.

Compost 296

Compost Food Equipment Waste 296

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Let’s come back to Henry. Perhaps you’re a large restaurant chain that has locations all over the country? If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

DECEMBER 10, 2021

If you pull a joker, the meal is on the house. Book in advance, or wait half an hour for a table. Promoting your restaurant should start with promoting the food itself. However, too many restaurants fall into the trap of promoting items with a low food cost and high margin. Others tend to emphasize their cheaper menu options.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

APRIL 8, 2024

This is also well-known in foodservice with the fast-paced work required in back and front of house. This goes back to making sure all the other aspects of food culture are in place and are part of a company’s strong points, because they all feed back to the customer.

Food 469

Food 2002 Food Safety Kitchen Safety 469

Modern Restaurant Management

FEBRUARY 8, 2023

Automated solutions like call-in waiting, online bookings, etc., can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. They can allocate lesser staff during off-peak hours.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. Recommended Reading: Data-Backed Ways to Engage Employees and Reduce Restaurant Turnover. You would think something as second nature to people as communication would be easy to manage in the workplace. Table of Contents.

Communication 430

Communication Management Management Front of House 430

Culinary Cues

MAY 27, 2023

Employees can always catch up on their phones during breaks but during production and service their focus must be on the job in front of them. [] BRING PEOPLE TOGETHER: One of the “bad and ugly” aspects to technology, especially social media, is that people are pulled into their silos and fail to interact and share with others.

Technology 379

Technology Front of House Social Media Back of House 379

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. What was once a gradual process turned into a rapid transformation, permanently reshaping how restaurants operate and interact with customers.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

7 Shifts

JULY 12, 2023

I seen the books. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Fast forward a year later and the economy is recovering, albeit at a slow pace. Kitchen operations. Staff Management.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? The difference between FOH (front of house)/BOH (back of house) is one of appearance and presentability.

Front of House 88

Front of House Back of House FOH BOH 88

ChowNow

FEBRUARY 28, 2025

Leverage Automated Email Marketing ChowNows Automated Email Marketing helps your restaurant bring customers back and increase orders with minimal effort. Start by making your best-selling and most profitable menu items front and center. Returning customers order up to 25% more after receiving these emails.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. To some, it may seem less significant, but to seasoned professionals – this is the truth of the kitchen.

Front of House 386

Front of House Back of House Point of Sale Food Order 386

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

DECEMBER 10, 2021

An industry-wide reckoning last summer led to growing publisher interest in books about the African diaspora and its foodways. Although it’s possible to publish a book through other avenues, having the financial backing and support of a major publisher helps to ensure that books land in front of a larger audience.

Book 361

Book Front of House Back of House 2006 361

Modern Restaurant Management

DECEMBER 4, 2020

As mentioned previously, having accurate books and records will go a long way in securing an accurate valuation. Selling a restaurant can be a challenging and time-consuming process. Often the most difficult part of the sale comes with managing your emotions as the owner and approaching the sale objectively. Determining Sale Price.

Cash Management 414

Cash Management Front of House Equipment Back of House 414

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Set goals for your staff.

Management 417

Management Management Back of House Customer Service 417

ChowNow

JANUARY 23, 2025

You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. When its go-time, everyone should be cool, calm, and collectedthat includes both front and back of house.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

APRIL 13, 2021

Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed. This is usually 9% for the back of the house and 4% for the front, totally a target of 13%. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

QSR Automations

JANUARY 16, 2025

Provide s multiple ways for guests to book a reservation: In house On your website Via a third-party partner Using a browser widget Create s custom availability plans for events (concerts, ball games, parades , etc. ) Reporting and Analytics Data is king; ConnectSmart Host helps you make the most of your front-and-back-of-house data.

Front of House 52

Front of House Operations Back of House Reservations 52

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Customer Service Coaching 397

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. It’s a necessity for building a modern and future-proof restaurant. That’s where a cloud-based inventory management system comes in. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. David Chang’s new memoir grapples with the white-hot fury that defined most of his career. David Chang changed the way America eats. Along with Momofuku’s rise has come Chang’s own.

Front of House 364

Front of House Back of House Book 2008 364

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 402

2022 Food Truck Point of Sale Front of House 402

Culinary Cues

JANUARY 18, 2023

Whenever we (chefs) look back on our time in the kitchen, we’re able to categorize experiences in one of three silos: a learning experience, mission accomplished, or inspiration. The rhythm between front and back of the house is seamless, tempers are in check, and the night ends with everyone sharing fist bumps and high fives.

Back of House 411

Back of House Front of House Education Café 411

EATER

JULY 1, 2024

And so when it came time to prepare for her role as Natalie, Elliott turned first to Unreasonable Hospitality , the book written by The Bear co-producer and prolific restaurateur Will Guidara, for insight into how front-of-house employees approach their work. Abby Elliott as Natalie “Sugar” Berzatto in The Bear. |

Management 287

Management Management White Paper Cash Management 287

Modern Restaurant Management

JUNE 12, 2024

Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience. The report, which surveyed 127 restaurant executives across the U.S. The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 368

Back of House Hotels Front of House Book 368

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

JUNE 8, 2020

On Sunday, a table outside of Everyman Espresso in New York’s East Village housed a cardboard dispenser of free iced coffee, marked in sharpie with the words: “BLACK COFFEE IS BLACK HISTORY.” In Portland, the Rose City Book Pub replied to protest organizers on Nextdoor, offering up its bathrooms to protesters.

Front of House 364

Front of House Back of House Food Supply Equipment 364

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312