7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Yelponomics. Yelp released its first-ever annual Yelp Economic Average? YEA) report, a benchmark of local economic strength in the U.S.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. This edition of MRM News Bites features Yum! Beefing Up with Habit Acquisition.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif.

Franchise 383

Franchise Franchising Fast Casual 2019 383

EATER

JUNE 23, 2020

Osteria La Buca, in Los Angeles, is among the many restaurants that pivoted to selling groceries in addition to or instead of takeout during the COVID-19 pandemic. Rich Fury/Getty Images. “A A lot of really creative people. A lot of really creative people. Even the most powerful and/or beloved restaurants may close. Things are going to close.

Fine Dining 278

Fine Dining Fast Casual Consumer Goods 2008 278

Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Source mccrindle.com.au

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

EATER

AUGUST 19, 2020

People often feel daunted making big meals to entertain guests, but the hardest task is cooking for one. People often feel daunted making big meals to entertain guests, but the hardest task is cooking for one. Clio Chang is a freelance writer based in Brooklyn. When not traveling alone, she covers politics, culture, and more.

Small Business 286

Small Business Front of House Back of House Take-out 286

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. designed with high-rent urban areas in mind.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

EATER

MARCH 8, 2024

With an industrial-chic interior decorated with laser-cut cement blocks and cool cacti, the versatile spot seamlessly transitions from a stylish dinner destination into a late-night weekend attraction that commands long lines of revelers waiting to come up and hear Arabic and Latin-inflected Afro-house/tech. neighborhood Dupont in 2019.

Back of House 308

Back of House Food Supply 2000 Events 308

EATER

MAY 3, 2022

Margaritaville” may be Buffett’s only number-one hit, but Margaritaville is a kingdom, and Buffett, its laid-back king. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt. Some people claim that there’s a woman to blame…,” Buffett croons, then realizes by the end of the song, “I know it’s my own damn fault.”.

Back of House 246

Back of House Front of House Dine-in 2019 246

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 305

Catering Mobile Ordering Customer Service Leadership 305

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. " Benihana Plans Franchise Expansion. Benihana National Corp.

Franchise 340

Franchise Franchising 2020 Leadership 340

EATER

JANUARY 26, 2021

In a regular year, the food hall would be thriving off a steady number of customers coming in for entertainment, drinks, art displays, and international food from six independently owned restaurants. The winterized outdoor dining setup at Detroit Shipping Company. Seoung Lee for Detroit Shipping Company. First up: Detroit Shipping Company.

Food 246

Food Outdoor Point of Sale Food Safety 246

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

FEBRUARY 19, 2020

Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MAY 12, 2020

" "It's going to be a long road back to normal," said Steven Hall. "Even In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Sante

JUNE 9, 2020

The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer. This translates to a smaller kitchen with less culinary staff to produce a diverse, quality menu with less labor costs for the back of the house. Therefore, he developed a menu based on the technology.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Restaurant Clicks

DECEMBER 1, 2021

They offer a range of beers brewed in-house and have the vibes of a traditional brewery bar. Whether you are looking for a craft cocktail or a simple beer, Astoria bars offer everything you could want and more. I traveled around the neighborhood testing out the top Astoria bars, so you don’t have to! Best Bars in Astoria. Order Online.

Bar 120

Bar Brewery Online Ordering Food Order 120

Restaurant Clicks

NOVEMBER 10, 2021

Henrietta Red Blue Moon Waterfront Grille Marsh House Bonefish Grill Joe’s Crab Shack Cascades American Cafe The Optimist Jeff Ruby’s Steakhouse Eddie V’s Prime Seafood Red Perch Boston Commons New England Seafood Pub Ed’s Fish & Pizza House Juicy Seafood Nolensville Pike Crab Fever Nashville. Henrietta Red.

Back of House 118

Back of House Seasonal Menu Online Ordering Reservations 118

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. Below, we will describe the 17 best sushi restaurants in Houston.

Fast Casual 137

Fast Casual Reservations Seasonal Menu Dine-in 137

Restaurant Clicks

MAY 27, 2021

Dim Sum House by Jane G’s – University City TacoTacoMexican Vientiane Cafe Renata’s Kitchen New Deck Tavern White Dog Cafe Louie Louie Kilimandjaro Han Dynasty. Dim Sum House by Jane G’s – University City. View this post on Instagram A post shared by Dim Sum House by Jane G’s (@dimsumhousephilly).

Food 109

Food Online Ordering Back of House Food Order 109

Restaurant Clicks

MAY 16, 2021

Whether you need a sophisticated, refined spot or a casual place to quickly swing by, there’s a spot for it in this town. When you just want a comfortable, casual spot for dinner, head over to The Phil’s Tavern. This local bar and grill serves comfort food, drinks, and entertainment. Best Restaurants in Blue Bell.

Food 129

Food Online Ordering Fast Casual Food Order 129

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining. Many of the buildings from colonial settlements still stand today.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114