7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent

Healthcare 508

Healthcare Cash Management Social Media Communication 508

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night. We went to restaurants sometimes, we cooked together other times.

Back of House 195

Back of House Take-out Specials Reservations 195

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Erin DeJesus, lead editor.

Outdoor 301

Outdoor Reservations Front of House Dine-in 301

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. each day, explains Freeman.

Front of House 246

Front of House Reservations Fine Dining Back of House 246

7 Shifts

AUGUST 12, 2020

Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

EATER

MAY 31, 2023

Even so, the wilderness culture imparts a casual vibe on the restaurant scene. Wedged between Nova Scotia and New Brunswick in the Gulf of St. Lawrence, the 2,185-square-mile island is a popular vacation destination for Canadians, as well as Americans who treat themselves to the gorgeous drive along the coast up through Maine.

Front of House 246

Front of House Back of House Hotels Seasonal Menu 246

EATER

SEPTEMBER 11, 2024

Margins are tighter than ever as restaurants try to balance higher costs of rent and ingredients, reservation site fees and insurance premiums , and paying fair wages, all while trying to keep prices at a level customers will actually pay. We recommend new places with caveats. The food was great,” we say, “but.” Was it worth it?

Pricing 363

Pricing Back of House Food Order Food Supply 363

Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Source mccrindle.com.au

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it.

2021 195

2021 Fast Casual Back of House Front of House 195

EATER

DECEMBER 7, 2022

Many restaurants serve a sort of upscale mountain cuisine, seasonal and local ingredients used in dishes hearty enough to fuel outdoor adventures, combined with a decidedly casual setting and service. The glow of nightlife in Whistler. Tourism Whistler/Justa Jeskova.

Seasonal Menu 246

Seasonal Menu Hotels Tourism Back of House 246

EATER

OCTOBER 1, 2024

The most beautiful component of the High South movement is the first-hand view we have of people creating new, dynamic concepts from ideas that originated here but embellished by their own back story,” Dighero says. Plating dishes at Conifer. All the while, the food scene has grown alongside the town. What is High South cuisine?

2011 261

2011 Food Truck Hotels Seasonal Menu 261

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. This edition of MRM News Bites features Yum! Beefing Up with Habit Acquisition.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

EATER

MAY 8, 2023

So if you’re planning to launch from Paris to check out the cultural highlights, monuments, and natural landscapes that lay beyond city limits, make sure to include stops — for a day, an overnight stay, or a full weekend — at some of France’s most stunning restaurants and guesthouses. Marine Billet The gardens at Le Doyenné.

Food 301

Food Seasonal Menu Back of House Training 301

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

EATER

MAY 9, 2023

Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. That dish you crave so badly? Finally, all your loved ones will understand why.

Back of House 246

Back of House Events Front of House Beverage 246

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Restaurant Clicks

JUNE 3, 2021

Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. Make a Reservation. Make a Reservation. Laos in Town.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. In the ever-changing world of hospitality, efficiency is the name of the game. The result?

Waste 52

Waste Front of House Operations Back of House 52

EATER

MAY 3, 2022

Margaritaville” may be Buffett’s only number-one hit, but Margaritaville is a kingdom, and Buffett, its laid-back king. Such moves were mostly reserved for the best of the best, like De Niro, Dolly Parton, or Michael Jordan. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt. billion and $2 billion annually.”

Back of House 246

Back of House Front of House Dine-in 2019 246

EATER

APRIL 28, 2022

Living in the UP has never been easy, but Yoopers (and visitors) have found comfort in delicious pasties and cudighis, fresh maple syrup and berries, and lots of fried fish On a map, Michigan’s Upper Peninsula perches on top of Wisconsin looking a bit like a rabbit, its ears jutting into Lake Superior, back legs kicking into Lake Huron.

Back of House 246

Back of House Fine Dining Brewery Small Business 246

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant Clicks

MARCH 31, 2021

Make a Reservation. This casual restaurant is a standout in Washington, D.C., Ala requires reservations, and they usually fill up mid week. Make a Reservation. This casual dining restaurant also has outdoor seating and a bottomless brunch option for food. Did you know that Washington, D.C. is unique for brunch?

Reservations 144

Reservations Back of House Outdoor Online Ordering 144

Restaurant Clicks

APRIL 21, 2021

Make a Reservation. Make a Reservation. A casual Mexican restaurant, seating is limited in their Del Ray location, though more spacious in their Arlington locations. A fun and casual restaurant, Guapos is perfect for a night out with friends or even a laid back date night. Top Mexican Food in DC. area ever since.

Fast Casual 143

Fast Casual Online Ordering Reservations Transportation 143

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. Make a Reservation. Below, we will describe the 17 best sushi restaurants in Houston.

Fast Casual 137

Fast Casual Reservations Seasonal Menu Dine-in 137

Restaurant Clicks

OCTOBER 13, 2021

Take a step back from the hustle and bustle of NYC life and fall into one of the many comforting couches at the Aldo Sohm Wine Bar in the city’s Midtown West neighborhood, just south of Central Park. Here, you can casually sip on some wine and nibble on small plates designed to share. Make a Reservation. Make a Reservation.

Bar 142

Bar Reservations Seating Back of House 142

Restaurant Clicks

SEPTEMBER 8, 2021

Make a Reservation. When you think of Albuquerque restaurants, one thing probably comes to mind: Hatch chilies. It’s true, the semi-spicy, often roasted, and utterly delicious green chilies are nearly synonymous with the city’s top food joints. Still, they’re not the only delicacy Albuquerque has to offer.

Brewery 148

Brewery Online Ordering Seasonal Menu Food Order 148

Restaurant Clicks

OCTOBER 13, 2021

Durant’s Steak 44 The Stockyards Steakhouse The Capital Grille Fleming’s Prime Steakhouse Dominick’s Steakhouse Bourbon Steak Mastro’s Steakhouse Rokerij The Keg Steakhouse + Bar Ruth’s Chris Steak House T-Bone Steak House J&G Steakhouse Feeney’s Restaurant & Bar. Best Steakhouses in Phoenix.

Fine Dining 120

Fine Dining Back of House Website Management Reservations 120

Restaurant Clicks

SEPTEMBER 15, 2021

Walkers Grill The Fieldhouse TEN The Burger Dive Uberbrew Bin 119 Ciao Mambo Juliano’s Restaurant Bernie’s Diner Jake’s Bar & Grill Bistecca at the Granary Bistro Enzo Montana’s Rib & Chop House Jake’s Downtown Cafe Zydeco Montana Brewing Company Tao New Asian. Make a Reservation. Walkers Grill.

Online Ordering 174

Online Ordering Fast Casual Fine Dining Back of House 174