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How to Diversify Your Brand by Adapting Plant-Based Food Trends

Modern Restaurant Management

Effectively educating those (bartenders, wait staff, back of the house, etc.) unaware of the dietary, sustainability and environmental benefits of plant-based alternatives is a key component to selling this addition to customers. Don’t overlook what your chef is already capable of creating.

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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. If they go down, it’s critical to get them back online ASAP. What’s new on the menu for today’s innovative restaurants?

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher.

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How to handle restaurant complaints and turn them into hospitality wins

Open for Business

It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review.

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How to Use Technology to Deliver on Customer Expectation

Restaurant365

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

Mobile apps further augment the culinary journey by offering personalized features tailored to individual preferences, such as recommending relevant restaurants in the area and suggesting recipes based on dietary restrictions. Here are the ways technology is revolutionizing the culinary world through.