Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

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2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co.

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Food Truck Customer Service Customer Experience Front of House 317

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

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Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

EATER

JULY 21, 2022

Thanks to the realities of post-pandemic restaurant operations — smaller staff among them — more restaurants are reverting back to full descriptors, with long, double-barreled lists of details about provenance, sauces, cooking methods, and sides. Lille Allen/Eater. Menus represent the changing values of the restaurant industry.

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Menu White Paper Dietary Restrictions Seasonal Menu 261

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant Clicks

NOVEMBER 24, 2021

If you are exploring restaurants with private dining in the Seattle area, my extensive list will help you arrive at a final selection. Here are the fifteen best intimate dining venues in Seattle. Best Private Dining in Seattle. With a large sliding door, the dining area is delicately separated from the rest of the place.

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Dine-in Seasonal Menu Reservations Online Ordering 112

EATER

JUNE 12, 2023

Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. There were blue skies and snow-capped red mountains; I’d like to think we were listening to Willie Nelson, but it was probably Haim. I scrolled through Yelp. Burger King and Carl’s Jr.

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Back of House Dietary Restrictions Food Truck Fine Dining 261

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

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2019 Compost Mobile Ordering Online Ordering 322

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. In the back-of-house, ConnectSmart Kitchen optimizes the kitchen with real-time order management, delayed order routing, production insights, support for multiple lines/stations, and more. The result?

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Waste Front of House Operations Back of House 52

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Heads North. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif. Founded in Beverly Hills, Calif.

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Franchise Franchising Fast Casual 2019 383

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. It’s just a fact of life.

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Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

SEPTEMBER 10, 2020

We were just plowing that money back into our business hoping this would grow,” he says. This spring, as Tarun Bhalla was testing out eight-ounce curry packets for a new line of meal kits, he found that they had a tendency to burst open in a shipping test. And meetings are hard to arrange during a global pandemic. And it was growing.”.

Food 232

Food Catering Small Business Retail 232

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. By incorporating various elements that simplify and enhance the dining experience, your business can attract more diners and establish a solid reputation.

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Dietary Restrictions Customer Experience Social Media Customer Service 147

Restaurant Clicks

DECEMBER 24, 2021

More and more people are starting to realize that private dining is the way to go, and with so many various options in Fresno, there’s really no reason why you shouldn’t consider it. Best Private Dining Restaruants in Fresno. Ruth’s Chris Steak House. One thing that really stands out about this restaurant is the service.

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Dine-in Back of House Book Fine Dining 106

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fine dining – 28%. The days of forcing restaurant managers to be tied to a PC in the back office for management tasks are over.

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Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. Best Restaurants in Lancaster. Make a Reservation.

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Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

OCTOBER 11, 2021

Atlanta is often a meeting place for faraway friends because of the Hartsfield-Jackson Atlanta International Airport (the largest and busiest in America). The cheap flights, great location, and warmth in winter make Atlanta one of the most popular cities in the south. Of course, no matter who is visiting Atlanta, your group will have to eat.

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Online Ordering Food Order Dietary Restrictions Back of House 143

Open for Business

OCTOBER 12, 2022

You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Next, think back on your star dishes that are most loved or profitable. A restaurant menu is key to bringing guests in and keeping them around. Often, it’s the first impression guests will have—and a quick one at that.

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Menu Dietary Restrictions Seasonal Menu Design 78

Restaurant Clicks

NOVEMBER 13, 2021

City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. Over the last couple of decades, the Music city has also become known as a serious food city. Order Online.

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Back of House Reservations Fine Dining Online Ordering 121

Restaurant Clicks

SEPTEMBER 29, 2021

Ruth’s Chris Steak House Corralito Steak House Great American Steakburger West Texas Chophouse Cattlemen’s Steakhouse Cattle Baron Saltgrass Steak House Borderland Steakhouse The Edge of Texas Steakhouse & Saloon 1700° Steakhouse. Ruth’s Chris Steak House. Corralito Steak House.

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Back of House Dietary Restrictions Reservations Hotels 117

Restaurant Clicks

APRIL 8, 2021

Time to sit back with a drink and relax. Steps away from the Liberty Bell and Independence National Historical Park, drinkers at IBG can choose between nine drafts, twenty-three bottles/cans, various wines, and house-made cocktails. What comes to mind when you think of summer in Philadelphia? I think “hot, hot, hot!” Frankford Hall.

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Reservations Outdoor Brewery Online Ordering 142

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant is located in the Ukrainian Village community and holds natural wood decor for a comfortable yet elevated dining experience. Sushi is available for dine-in, takeout, or delivery.

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Online Ordering Reservations Seasonal Menu Front of House 109

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is continually adding to its menu, creating new twists on old classics, and at the same time maintaining crowd favorites like their signature breadsticks, house salad, and the Tour of Italy sampler. In fact, Olive Garden is regularly in the top 20 most popular chain restaurants in the US. 11 Best Menu Items at Olive Garden.

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Ordering Menu Back of House Dietary Restrictions 104

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. Situated between Lake Washington and Puget Sound, Seattle was once a hub for the lumber industry.

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Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Restaurant Clicks

SEPTEMBER 8, 2021

Savor Weinkeller Tide and Vine Oyster House Red Coach Inn The Griffon Gastropub AG Inspired Cuisine Bakery Restaurant & Lounge Flying Saucer Restaurant Niagara Brewing Company Pho Xyclo Queen Charlotte Tea Room Zaika Indian Cuisine & Bar Wine on Third Top of the Falls Skylon Tower Casa Mia Ristorante Hard Rock Cafe. Weinkeller.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

JUNE 22, 2021

You may not be familiar with the term “prix fixe menu,” but you’re more than likely familiar with the concept, which has been a staple of both fine-dining and casual restaurants for decades. With a prix fixe menu, the food and the final cost are both decided from the outset, leaving you with nothing to do but sit back and enjoy the journey.

Menu 78

Menu Fine Dining Dietary Restrictions Seasonal Menu 78

Restaurant Clicks

DECEMBER 20, 2021

A short jaunt from the state’s capital sits what some have dubbed the “third house.” ” This Chinese-American gem of a restaurant is perhaps known best for the back booth legislative deals that happen within its walls. California’s central valley is sometimes called the breadbasket of the world.

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Seasonal Menu Reservations Back of House Fast Casual 102

Culinary Digital

FEBRUARY 2, 2024

Ingredient Quality A limited menu not only simplifies the dining experience but also helps to curate a meticulously selected array of top-tier ingredients. By offering a limited selection of dishes, efforts can be concentrated on perfecting each item, transforming the dining experience into a focused and refined culinary journey.

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Dietary Restrictions Front of House Customer Experience Back of House 52

Restaurant Clicks

DECEMBER 1, 2021

Phoenix is a unique city in Arizona known for the hot weather and southwest dining. You’ll have to walk around through a short courtyard to reach the restaurant, as it is tucked away in a back corner. The atmosphere is laid-back, and the servers are happy to have you. Cauliflower tacos are now my fav! Order Online.

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Online Ordering Back of House Food Order Fine Dining 117

Apicbase

MARCH 16, 2025

Guests showed up at set times, ate what was on the menu, and went back to work. We cant assume well have a full dining room at lunchtime anymore. And we have to cater to generational differences, dietary preferences, and sustainability concerns. Bringing Employees Back to the Office Employers are turning to caterers for help.

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Catering Dietary Restrictions Back of House Front of House 52

Open for Business

OCTOBER 8, 2024

For restaurants, that means packed dining rooms, a surge in demand, and the potential for record-breaking revenue. Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. But with these opportunities come unique challenges that can test even the most seasoned teams.

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Dietary Restrictions Seasonal Menu Reservations Cash Management 60

Apicbase

MAY 21, 2024

Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. What is Menu Development?

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Restaurant Clicks

DECEMBER 10, 2021

Brooklyn has some of the best pizza in the state, from delicious and authentic Grandma slices to designer pies topped high with all of the fixings. Bushwick is an eclectic neighborhood that’s just the right mix between artistic and working class. As a result, their restaurants reflect those demographics. Best Pizza in Bushwick.

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Online Ordering Dietary Restrictions Food Order Back of House 111

Restaurant Clicks

DECEMBER 15, 2021

In addition, they offer gluten-free menu options for guests following specific dietary restrictions and a kids’ menu for children ages ten and under. As the largest city in Kentucky, Louisville offers plenty to do for anyone living in the area or visiting. Best Brunch in Louisville. Next up on the list is Wild Eggs. Order Online.

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Online Ordering Reservations Café Dietary Restrictions 124

Restaurant Clicks

OCTOBER 5, 2021

This popular Phoenix pizza joint has its beginnings in the back of a local Phoenix grocery store. If you’re looking for a dining experience that will impress, you’ll want to make a reservation here. As the state’s capital, Phoenix has one of the most diverse food scenes in Arizona. Best Restaurants in Phoenix.

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Seasonal Menu Reservations Food Order Fine Dining 111