Remove Back of House Remove Dietary Restrictions Remove Online Ordering
article thumbnail

How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

article thumbnail

Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

article thumbnail

How to handle restaurant complaints and turn them into hospitality wins

Open for Business

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. It’s just a fact of life.

article thumbnail

Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Here are the ways technology is revolutionizing the culinary world through.

article thumbnail

5 tips for holiday success every restaurant owner should know about

Open for Business

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. Online waitlists are a smarter way to manage the holiday rush The holiday rush often means longer wait times and crowded host stands. No-shows and last-minute cancellations can significantly impact your revenue.

article thumbnail

Menu Engineering: The Science of Optimizing Your Menu to Maximize Profit

7 Shifts

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

Menu 279