EATER

FEBRUARY 24, 2021

The rush to purchase heat lamps for outside seating has led to a lucrative secondary market — and a surge in stealing On the Thursday before Valentine’s Day, in the early hours of the morning, McGillin’s Olde Ale House had its heat lamps stolen. It was after 1 a.m. and a cold, snowy night; the street was empty.

Outdoor 287

Outdoor White Paper Back of House Insurance 287

Modern Restaurant Management

DECEMBER 22, 2021

As people begin heading back out, they want to be able to interact with each other and not be distracted by unnecessary entertainment gimmicks. Biophilic design involves using techniques that bring the outdoors inside the establishment. Biophilic design involves using techniques that bring the outdoors inside the establishment.

Design 531

Design 2022 Front of House Back of House 531

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences.

2019 495

2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

FEBRUARY 1, 2022

While the restaurant and foodservice industry added back 1.7M Off-Premises Dining Enhanced by Improved Technology. Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. million by the end of 2022.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 7, 2020

Restaurant owners could choose to ignore the guidelines completely or push them to the back burner to deal with later. Among them are recommendations for how best to reconfigure HVAC systems to provide enhanced ventilation to assist in mitigating the transmission of COVID-19 and other contagions.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. With so much focus on “going contactless”, it’s important to take steps to make sure guests feel welcome and supported in their dining experience.

Hospitality 576

Hospitality Ordering Front of House Customer Experience 576

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

MAY 7, 2020

“But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. . “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. Those measures will continue in the future.”

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. Now, with winter setting in, it will be even harder to keep outdoor dining a viable option in many cities.

Technology 395

Technology Front of House Kitchen Safety Back of House 395

Modern Restaurant Management

JUNE 19, 2020

They are confident people want to go back to dining out and not be reminded of COVID-19. As designers, we will need to develop safe storage solutions and possibly vestibules for back-of-house entrances, if needed. Dining guests are also encouraged to wear masks, but where do they put it while they’re eating?

Front of House 386

Front of House Back of House Seating Design 386

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. Hidden in the West End of Washington, D.C.,Upper Order Online.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta. Think paper straws versus plastic.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MAY 6, 2021

With strict government health lockdowns in place, dining out became a thing of the past. Restaurants lucky enough to have access to outdoor dining space had to balance the needs of the business with the safety of customers and employees. Dining shifted outdoors, inside tents or into bubbles.

Kitchen Safety 474

Kitchen Safety Guest Recovery Employee Relations Technology 474

7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. With indoor dining closed as per Governor Cuomo until further notice, outdoor dining has become a staple of dining out in New York City.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

OCTOBER 28, 2021

Improving air quality in restaurants can provide an economic benefit, as customers will feel more confident in dining out once more. With COVID-19 positive cases on the decline, restaurants can finally focus on getting customers back into dining rooms and promoting their dining experiences.

Front of House 437

Front of House Back of House Customer Experience Advertising 437

ChowNow

JANUARY 23, 2025

You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. Are your regulars ordering the same drink and entree every time they come in?

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm. In this case, the owner offered $50 to interviewees.

Ordering 448

Ordering Front of House Hiring Recruiting 448

EATER

JULY 24, 2020

Whether dining inside or outside, diners should consider the risk they pose to restaurant staff During the COVID-19 pandemic, there’s been a lot of talk about risk. If they refuse to wear a mask whenever they’re not actually eating, or if they dine out despite feeling ill, risk goes up for everyone in the restaurant.

Kitchen Safety 333

Kitchen Safety Back of House Front of House Food Safety 333

Modern Restaurant Management

AUGUST 25, 2023

The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. The volume at which restaurants play music varies widely.

Design 416

Design Back of House Front of House Customer Experience 416

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

AUGUST 21, 2023

Suddenly patrons were standing in long lines not just for the food and ambience, but to catch a glimpse of the chef in his (or noticed better late than never) or her starched chef whites wearing a smile and walking through the dining room like a member of royalty. PART TWO: The Era of the Chef: Ah, now things really changed.

Back of House 409

Back of House Food Supply Government Dine-in 409

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus.

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Or to eat out at all?

Outdoor 304

Outdoor Reservations Front of House Dine-in 304

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Whatever your restaurant type, we'll give you some practical and effective ways to get more profit from your outdoor space this year. Put up outdoor string lights in trees or structures so they cross over tables.

Seating 52

Seating Outdoor POS 2024 52

7 Shifts

FEBRUARY 18, 2021

Recommended Reading: Surprising Ways that Tech Can Help Evolve Your Restaurant How 7shifts enables that success with its platform PJ: “We always have been in terms of working with and plugging in with the best providers on either side of us, in terms of point of sale, payroll and online ordering, back of house.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation.

Back of House 284

Back of House FOH Front of House Point of Sale 284

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 344

Hotels Fine Dining Dine-in Front of House 344

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

EATER

SEPTEMBER 3, 2020

I know, as the pandemic trudges on, that dining out is risky, not just to myself, but to others, too. Were we so wrong to dine out? By June, every state had allowed restaurants to reopen in some capacity, whether that was dining outdoors only, with party limits, or with a capped indoor capacity. PhaiApirom /Shutterstock.

Social Media 315

Social Media Back of House Outdoor Dine-in 315

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. I have only one fully functioning lung. … I don’t want to be gasping for life and have a terrible end.

Front of House 287

Front of House Back of House Tip Distribution Outdoor 287

Restaurant Clicks

OCTOBER 26, 2021

There’s nothing like a beautiful day in Miami, Florida for doing some shopping or laying out on the beach, but my favorite thing to do on a warm, sunny day is go out to eat somewhere with outdoor seating. Best Outdoor Dining Restaurants in Miami. Amara at Paraiso. First up is a place in Edgewater called Amara at Paraiso.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120