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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

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WORK HARD AND BE KIND

Culinary Cues

I want people to say this about me some day: “He always worked hard, strove for excellence, expected nothing less of others, was willing to give back, and treated those with whom he associated, with kindness.” Dick Cattani was a monumental figure in the business of food hospitality.

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A DECEMBER KITCHEN

Culinary Cues

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. By 7am I am walking through the back door of the kitchen. I polish off breakfast in record time, kick back another coffee, tie on an apron, and walk through the kitchen with clipboard in hand. I nod and give him a thumbs up.

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How Kwini Reed Makes Intentional Restaurants at Poppy + Rose and Poppy & Seed

7 Shifts

She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose. I seen the books.

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7 Restaurant Management Book Recommendations

7 Shifts

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

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Time Traveling Through History’s Weirdest Entertaining Advice

EATER

The middle class was growing, in the United States and beyond, and its members were impatient to show off their homes and (their wives’) cooking and entertaining skills. The middle class was growing, in the United States and beyond, and its members were impatient to show off their homes and (their wives’) cooking and entertaining skills.

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2022 Restaurant Design Trends

Modern Restaurant Management

As people begin heading back out, they want to be able to interact with each other and not be distracted by unnecessary entertainment gimmicks. Obviously if the restaurant is sports or entertainment themed then televisions are necessary. One of the biggest distractions in restaurants are televisions.

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