Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

APRIL 8, 2020

As restaurants adjust back to a new normal, we expect operators to incrementally add tables and seats back to their longtime standard. However, antimicrobial technology might be the ticket to reducing the chance of those germs lasting there in the first place. But what does “clean” really mean? from the surface.

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White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Preventative maintenance is key to protecting your bottom line. May is the perfect time to schedule a refrigeration inspection.

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Front of House FOH BOH Back of House 386

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Train staff on how to use the technology of the tools that you decide to use for takeout and delivery.

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Delivery Food Email Marketing Front of House 341

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 12, 2020

Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team.

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FOH BOH Food Safety Customer Service 307

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

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Operations Inventory Hiring Customer Service 363

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

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Back of House FOH Front of House Point of Sale 284

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

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Front of House Back of House FOH BOH 74

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management.

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Management Management Communication Back of House 285

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

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Back of House FOH BOH Front of House 52

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

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POS Audits Loyalty Program Information 370

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

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Back of House BOH Front of House FOH 52

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. However, it can be a game-changer for your front-of-house staff. This isn’t a relatively new piece of tech.

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Front of House FOH Employee Relations Back of House 130

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. Table of Contents. 5 Tips on Tipping.

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BOH Restaurant Law Back of House Front of House 195

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. hat are the differences between the back-of-the-house and front-of-the-house? Let’s get started!

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BOH FOH Front of House Back of House 112

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

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Customer Experience Website Management Hiring Back of House 397

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

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Front of House FOH Back of House Online Ordering 52

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that can add efficiencies.

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Management Management Point of Sale Employee Relations 148

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Consider this: what if you had a single setup that provided you with 360 degree visibility across the enterprise?

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Management Management Cash Management Mobile Ordering 98

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. billion by 2028.

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Technology Guest Recovery Front of House Point of Sale 52

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. The Accounts Payable (AP) process is one of those operational areas in which technology can make a major difference.

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Front of House Back of House FOH BOH 79

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. That’s who we serve at Black Box Intelligence. We compile comprehensive data on industry trends across all restaurant categories. Limited-service restaurants.

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Fast Casual Fine Dining BOH FOH 98

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Here is the list: 1.

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Management Management FOH BOH 52

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Here’s what we’ll cover: What is restaurant reporting? What is restaurant analytics?

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POS Operations Back of House FOH 52

QSR Automations

AUGUST 8, 2024

For restaurant operators, the ability to predict and manage busy periods, prioritize high-value guests, and ensure seamless coordination between the front and back of house can make the difference between an okay night and a great one. Ready to step into the future of smarter seating?

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Seating Front of House Back of House Social Media 52

Lavu

JANUARY 21, 2020

With the emergence of this new technology, you no longer have to worry about creating ledgers or columnar pads for your restaurant. . Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

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Point of Sale Inventory Restaurant Law Front of House 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry.

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Management Management Cash Management Mobile Ordering 78

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. It unlocks previously unattainable insights on profitability and helps you to make better business decisions (with the data to back you up).

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Point of Sale POS Management Management 52

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

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Management Management Point of Sale Kitchen Safety 52

Touch Bistro

JULY 1, 2021

While both make use of technology to let customers order takeout from mobile or desktop platforms, that’s pretty much where the similarities end. Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic.

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Online Ordering Ordering Back of House Front of House 52

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. The use of technology expedites each part of their process.

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Seasonal Menu POS Customer Experience Loyalty Program 40

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. Monitoring performance metrics puts you back in command. If standards decline in a particular restaurant, you have the data to back you up. It includes in-house and off-premises sales across all your channels.

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Franchise Franchising Online Ordering Loyalty Program 52

Modern Restaurant Management

MAY 8, 2024

A majority (72 percent) of consumers are already loyal users of automated technologies such as self-checkout, curbside pickup, and contactless payment. Yet fewer than half have experienced the most cutting-edge retail technologies such as AI-enabled cashierless checkout and augmented reality try-on tools.

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Mobile Ordering Front of House Customer Service FOH 484

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

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Point of Sale Inventory Waste Employee Relations 52