Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones.

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Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Don’t just give them a thanks or a high five.

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Management Management Back of House Customer Service 417

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History.

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Retail Casual Back of House Consumer Goods 443

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size. Is it ignorance or apathy?

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Front of House Back of House Coaching Customer Service 428

7 Shifts

MARCH 20, 2020

Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time. However, not all restaurants were intended to be takeout-first businesses, so getting your regulars to associate your name with to-go food might seem like a challenge.

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Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

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2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. This number is essential because it helps you determine the price of your food and beverages.

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Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

SEPTEMBER 4, 2020

The fact is, we can’t go back, but we can look forward. There is always a level of comfort in reflection, even if there is “no turning back”. There is a bit of fear regarding what might be faced when stepping through that back kitchen door, yet at the same time there is always a twinge of excitement about the same.

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2020 Back of House Front of House Food Order 373

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. Some mediocre operations may experience a false sense of euphoria simply because of supply and demand. Ironically, there is always room to be great and there is plenty of room to be mediocre. Plain and simple.

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Fine Dining Front of House Customer Service Customer Experience 450

EATER

MAY 29, 2020

Funds needed to be spent within eight weeks, and 75% of the loan had to be go to payroll, a difficulty especially for restaurants running at limited capacity — or not running at at all — that often must spend a fair amount of budgets on things like supplies and rent. Good news, Necco wafers are back. Food & Wine ].

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Front of House Restaurant Law Back of House Food Supply 274

EATER

MAY 5, 2021

And there’s no going back now. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. The pandemic has forced restaurants to accommodate delivery in order to stay relevant.

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Delivery Back of House Food Order Online Ordering 322

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

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EATER

OCTOBER 15, 2020

School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m. Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer.

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Outdoor Seating Small Business Customer Service 364

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Goliath Consulting

OCTOBER 19, 2020

In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). DELIVERY: Food deliveries have soared in the past couple of months. Back in March, a survey by Statistica showed that 41.7% Here are our best guesses for the business trends of 2021. of total sales (4).

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2021 Point of Sale Food Safety Kitchen Safety 339

EATER

JUNE 21, 2024

Nor does much of the food at São Paulo’s thousands of Japanese restaurants, which, according to the Brazilian Association of Japanese Gastronomy , outnumber the country’s ubiquitous steakhouses. It commonly shows up on menus, referring to an assortment of sushi and sashimi. Rafael Salvador Telma Shiraishi.

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Food Supply Recruiting Customer Experience Government 306

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. SpotOn Transact, Inc.

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Serving White Paper Food Recycling 517

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? The difference between FOH (front of house)/BOH (back of house) is one of appearance and presentability. What Is Back Of House (BOH)?

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Front of House Back of House FOH BOH 88

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JUNE 26, 2023

The food industry is always keeping an eye on deadlines, with perishables that need to be harvested rapidly and processed for canning or freezing, or for rapid delivery to restaurants, supermarkets and other institutions. Read on to learn more about the impact and future of automation in the food industry. billion by 2027.

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Food Food Supply Small Business Uniforms 251

7 Shifts

AUGUST 6, 2021

On a micro level, forecasting helps a restaurant plan for inventory orders and how many employees need to work each shift to make and sell food. Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. Table of Contents.

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Seasonal Menu Point of Sale Inventory Food Supply 370

EATER

DECEMBER 7, 2022

The same nearby coast that brings endless powder to Whistler’s peaks also supplies fresh seafood and keeps neighboring farms lush with crisp, clean mountain water. And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive.

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Seasonal Menu Hotels Tourism Back of House 246

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

EATER

SEPTEMBER 21, 2020

Every industry — but especially the food industry — has been impacted by these upheavals. Could a better food system be on the horizon? A native of one of the Blackest cities in America, with deep roots in activism and food sovereignty, Davison has the benefit of a long perspective on food movements and economies.

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Food Front of House Government Food Supply 364

ChowNow

JULY 17, 2024

This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency. Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. What do you aim to achieve?

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Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

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Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

FEBRUARY 21, 2020

“VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA.

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Brewery Design Food Supply Equipment 348

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchising Franchise Food Fast Casual 471

EATER

NOVEMBER 23, 2021

The capital, Boise, has led the boom (with a surge in housing prices to match), as remote workers migrated east from the Bay Area and the Pacific Northwest in search of more space, cheaper rent, and a quieter lifestyle. Plus there’s a thriving food scene powered by a strong Basque community and chefs quickly gaining national recognition.

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Vineyard Hotels Back of House Front of House 284

EATER

MAY 8, 2023

You’d miss out on some truly compelling food experiences only a short drive or train ride away. Even before construction was completed, the chefs were supplying fruits and vegetables to some of Paris’s top restaurants, such as Mokonuts and Septime. Marine Billet The gardens at Le Doyenné. Le Doyenné A room at Le Doyenné.

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Food Seasonal Menu Back of House Training 301