Modern Restaurant Management

SEPTEMBER 30, 2022

You envisioned leading your staff as they created amazing experiences for everyone that steps foot into your restaurant. But you didn't sign up for all the time-consuming back-office work. But the back-office duties don't stop there. You're juggling 10 to 15 balls at a time. The Many Benefits of Being on the Floor.

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Technology Front of House Tip Distribution Back of House 493

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Restaurants can operate while paying staff a sub-minimum wage of just $2.13 This is the base of wage inequality in the restaurant business.

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Front of House Tip Distribution Back of House Restaurant Law 370

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Our coalition of restaurant owners across the country come together to share best practices about wages and benefits. Rethinking Wages: Where to Start?

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Tip Distribution Front of House Restaurant Law Back of House 390

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

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Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

AUGUST 11, 2021

Some restaurants are designed from a tabula rasa, a complete blank slate with nothing more to go on than the client’s vision and the architects’ imagination. Bosscat partnered with AO to overcome the challenges of transforming the space into a restaurant in a historic district. Next, the creative design phase began.

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Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. There’s an art to interviewing hourly workers.

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Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

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Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

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Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

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2024 Loyalty Program Cash Management Customer Experience 539

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Kitchen Safety Seasonal Menu 130

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. So how might a restaurant fail to comply with local laws related to scheduling?

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Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. It's a small change that can lead to massive results like hours back in your week, shaved labor costs, increased retention, and a more profitable business. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management.

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Restaurant Law Point of Sale Back of House Front of House 370

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” That money has to come from somewhere.

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Front of House Back of House Employee Relations Small Business 261

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

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Cash Management Social Media Restaurant Law Communication 379

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. What’s behind these sleep-disturbing dreams?

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Employee Relations FOH Back of House Front of House 395

Modern Restaurant Management

MARCH 6, 2020

2019 was the year of convenience in the restaurant business. Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services.

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2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

OCTOBER 30, 2019

Tips, tip credits and tip pools are staples in the restaurant industry. Restaurant employers utilize them daily. These employees primarily include front-of-house staff, such as servers and bartenders. This long-standing law currently allows employers to credit $5.12 Earlier this month, the U.S.

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Employee Relations Front of House Back of House Restaurant Law 292

Modern Restaurant Management

JUNE 2, 2020

Every business niche has been impacted by the COVID-19 pandemic in some shape or form, but the impact on restaurants has been particularly devastating. If we follow the pandemic’s progression, the restaurant industry was trending downward even before lockdowns became commonplace. Educating Yourself.

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Equipment Front of House Seating Restaurant Law 426

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

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Tip Distribution FOH Fast Casual BOH 365

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MAY 12, 2022

The outlook is improving for many restaurants as COVID-19 restrictions loosen and guests make their way back to their favorite establishments. So what can restaurant operators do to add to their bottom line, create cost savings and generate brand awareness? The process can be a little intimidating. Hours of preparation?

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Retail Certification Seasonal Menu Insurance 450

EATER

MAY 29, 2020

Of the restaurants that were able to access the initial PPP loans, many found the program woefully inadequate. Yesterday, the House of Representatives voted to extend the Paycheck Protection Program, and to amend it. Good news, Necco wafers are back. What reopening looks like for a Michelin-starred restaurant in Germany.

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Front of House Restaurant Law Back of House Food Supply 274

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. At its start, the pandemic brought us images of vast trenches of rotting onions, piles of abandoned produce, and lakes of wasted milk, dumped by farmers who no longer had restaurants to buy their products.

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Food Supply Front of House Back of House Supplies 318

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling.

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Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Table of Contents.

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Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MAY 2, 2023

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to overstate the importance of sanitation for restaurants.

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Audits Point of Sale Document Food Safety 282

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

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Front of House Customer Service Back of House Restaurant Law 246

EATER

APRIL 20, 2022

When Siu Chen got bored during the pandemic, the 77-year-old chef decided to start Medan Kitchen , a Los Angeles take-out restaurant serving up the Indonesian food she was cooking at home. “I At the front of the house, Chen gets help from her kids, her daughters-in-law, and grandkids, which allows her to focus on cooking meals.

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Front of House Back of House Restaurant Law Take-out 246

EATER

APRIL 27, 2021

Saru Jayamaran says workers are “being asked to do so much more for so much less” As restaurants around the country rush to staff up to meet the increased demand from customers, owners are finding it increasingly difficult to fill all their open roles. One factor is simply the onslaught of new positions.

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Front of House Back of House Insurance Small Business 284

Modern Restaurant Management

DECEMBER 8, 2023

being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. While front-of-house A.I. in back-of-house restaurant operations as well. How is A.I.

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Front of House Back of House Employee Relations Supplies 294

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

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2020 Travel Food Safety Consumer Goods 450

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

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Management Management Document Hiring 370