EATER

MAY 3, 2021

When she came back, she noticed a shift in the way her employers treated her. “I I came back to be given the silent treatment from the owner,” she told me via email. “He But the pay couldn’t compare to what she was making before, so now, she’s back. Pedro Fiúza/NurPhoto via Getty Images.

Back of House 363

Back of House Cash Management Kitchen Safety Insurance 363

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Here are some trends NCR is watching as move into 2022.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. It involves tracking massive amounts of real data and industry benchmarks.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. Hopefully, we get them back.”.

Front of House 319

Front of House Back of House Guest Recovery Loyalty Program 319

Goliath Consulting

APRIL 28, 2020

The topic of switching to self, or in-house delivery has been a widely-debated issue among independents these past couple of years, and it will most definitely be a hot topic as restaurants begin to open their doors again. Just as the third-party delivery model has its pros and cons, so does in-house delivery.

Delivery 269

Delivery Food Back of House Franchising 269

EATER

APRIL 27, 2021

Jayamaran, who is the president of One Fair Wage , a group fighting to abolish the tipped minimum wage, says front of house employees, who often rely on tips but have to enforce at times controversial mask mandates, are especially fed up. One factor is simply the onslaught of new positions.

Front of House 281

Front of House Back of House Insurance Small Business 281

7 Shifts

FEBRUARY 26, 2021

Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 12, 2024

Fixed costs Fixed costs are expenses that remain constant, including rent, insurance, and utilities. If transferring isn’t an option, you can try to reduce other fixed costs like insurance premiums. By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

7 Shifts

JULY 12, 2023

I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers.

Front of House 370

Front of House Back of House Take-out Book 370

EATER

DECEMBER 16, 2021

My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets .

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Finding staff for a restaurant can be a big challenge in the hospitality industry.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Cheetah

APRIL 10, 2020

Reading Time: 3 minutes One of the main challenges for restaurant owners figuring out how to start a restaurant is hiring the right people. Hiring is a tough problem for any restaurant owner – the labor pool for line cooks is tight in almost every market. Looking to hire a manager? Imagine this. Craigslist. Recruiters.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

SEPTEMBER 1, 2020

Sometimes the chef is also the owner, or sometimes they are hired by the owner. In the back of the house, dishwashers, bussers, and cooks are often paid the minimum wage, while in the front of the house, in most U.S. The only ethical restaurant I have ever heard of is on Star Trek: Deep Space Nine.

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. What costs do you focus on?

License 370

License Equipment POS Food Supply 370

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

JULY 8, 2023

And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer. We're just a number. And however it happened, it happened. 10 years later, he's in the COO seat.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Restaurant365

AUGUST 27, 2021

Most restaurants are trying to hire right now. Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivate an online presence.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. At the end of 2022, I shut down Proteau, the nonalcoholic drinks company I started. In 2017 I was at an inflection point in my career.

Point of Sale 246

Point of Sale Front of House Back of House Online Ordering 246

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

EATER

MAY 29, 2020

Nick Kokonas explains his businesses’ pivots on Eater’s Digest As restaurants around the country furlough or lay off their workers or permanently close, Chicago’s high-end tasting menu destination Alinea is bringing in record revenue and has brought back its staff. Nick Kokonas is an owner of both operations. Nick Kokonas: Great to be here.

Back of House 241

Back of House Kitchen Safety Email Marketing Take-out 241

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. health insurance and 401k plans), some creative thinking can create a work environment employees want to remain at without driving up expenses. b3lineicon|b3icon-24hours|? b3lineicon|b3icon-list-add|?|List

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

7 Shifts

NOVEMBER 18, 2022

Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. Tip credits are just another part of tipping that make restaurant employee compensation complex. Table of Contents.

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. The people piece of the puzzle can be challenging for restaurants.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Your fully burdened labor cost represents the labor costs of both your hourly and salaried employees, as well as related expenses such as payroll taxes, employee insurance, and employee benefits.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

EATER

APRIL 6, 2021

But this year, the combination of loose restrictions in Florida, tight restrictions elsewhere, great weather, a rise in domestic travel, and pent up demand has led to a major boom in the hospitality industry, or what Eater Miami editor Olee Fowler is calling “our season on steroids.”. Listen and subscribe to Eater’s Digest on Apple Podcasts.

Hospitality 260

Hospitality Back of House Outdoor Take-out 260

EATER

JULY 6, 2022

At stake was how one of the most influential food and agricultural nonprofits in the country would use its formidable resources — more than $100 million in assets, the backing of the Rockefeller family, and an enormous public profile — to create a better food system. Some came out crying. Of an office team of 17, six were laid off.

Agriculture 246

Agriculture Education Leadership Employee Relations 246

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

NOVEMBER 1, 2019

Same menu, same location, just a new building – and you see how people really flock back to the brand. " Macaluso hired Cypress to insure a consistent and disciplined approach to the process. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Krystal Eyes Refranchising.

Franchising 216

Franchising Franchise Fast Casual Point of Sale 216

SpotOn

DECEMBER 30, 2024

But many owners don't account for the high fixed costs of bars —like repairs, insurance, and alcohol theft which can leave them with less profit than expected. This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. We all know it. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Employee retention is the capacity of an organization to retain its staff. Let’s discuss. .

Hiring 52

Hiring 2022 Employee Relations Recruiting 52

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. million workers came back to the accommodation and food service sectors. Many workers found jobs in other industries offering more stability or benefits like health insurance.

2023 78

2023 Insurance Front of House Hiring 78