EATER

MAY 3, 2021

Estefanía, who asked to be referred to by her first name because she is an undocumented worker, said she got COVID-19 in June and took two weeks off to recover and quarantine. When she came back, she noticed a shift in the way her employers treated her. “I But the pay couldn’t compare to what she was making before, so now, she’s back.

Back of House 363

Back of House Cash Management Kitchen Safety Insurance 363

Culinary Cues

JUNE 16, 2023

At least he was convinced that the kitchen was where he belonged. Next week he would graduate from high school and James the cook at his diner invited him back for dinner and a chat. You are a natural in the kitchen and I can see the joy in your eyes when we work together on the line. Ironically, school seemed natural now.

Kitchen Safety 360

Kitchen Safety Back of House Hotels Food Safety 360

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Goliath Consulting

OCTOBER 19, 2020

Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? Here are our best guesses for the business trends of 2021. DESIGN: It’s a new era of drive-thrus.

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

EATER

APRIL 8, 2021

At the weekly staff meeting, they came up with an ad hoc plan: One group of staff members developed their first COVID safety protocols, ordering hand sanitizer, scheduling hand-washing breaks, and putting lines of blue painter’s tape across the floor of the restaurant to show people how to stay six feet apart. The year had started off strong.

Training 310

Training Café Kitchen Safety Back of House 310

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term ‘restaurant operations' refers to the process by which a restaurant is run. Portion control in the kitchen saves on inventory, which helps keep the restaurant profitable. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 287

Back of House Travel Website Management Hotels 287

ChowNow

JULY 17, 2024

For example, “Our objective is to deliver a consistent dining experience that delights our customers, achieves operational efficiency, and maintains a high standard of food safety and cleanliness.” Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

360Training

JUNE 25, 2020

There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line. One of the key strategies for preventing food-borne illness in your kitchen is Time and Temperature Control for Safety (TCS). Easy, right?

Food Safety 148

Food Safety Kitchen Safety Food Front of House 148

EATER

SEPTEMBER 8, 2023

Freetown eventually grew to eight families who lived in a cluster of houses surrounded by their fields and barns. For Lewis as a little girl, there was a sense of safety and of awe: Once we were slaves, but now we are free. ‘‘She They grew, killed, cooked, or preserved almost everything they ate.

White Paper 294

White Paper Kitchen Safety Back of House Book 294

7 Shifts

SEPTEMBER 19, 2019

Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards.

Management 195

Management Management 2024 Leadership 195

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. What Is Back of House in a Restaurant? Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

EATER

FEBRUARY 7, 2022

One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. In went the white stuff, a flurry of particles clouding around me like a halo. But I also couldn’t explain what made it different.

Consumer Goods 263

Consumer Goods Back of House Small Business 2020 263

Sante

MAY 11, 2020

For instance, kitchen workers are more prone to lacerations, punctures, and burns due to proximity to cooking equipment. Regardless of whether you work in the front or back of the house, you are certain to be on your feet for long hours. A strain is more commonly referred to as a “pulled muscle.”

Employee Relations 130

Employee Relations Front of House Back of House Reference 130

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

The Restaurant Times

JUNE 26, 2021

This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . With so many restaurants shutting down and a high attrition rate, it is probably a good time to restaff your restaurant or bring back the old crew. Formulate A Revised Restaurant Business Plan .

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Online Ordering 84

Restaurant365

JUNE 22, 2021

Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Train your store-level managers.

Compost 88

Compost Food Waste Front of House 88

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? They’re referred to as Potentially Hazardous Foods (or PHFs). during processing and manufacturing. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Well, go ahead and unlearn it. million jobs – or 12% – short of pre-pandemic levels as of June 2021. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

JUNE 30, 2021

With the easing of lockdown restrictions and the government’s focus on restoring normalcy, restaurant managers must focus on getting their businesses back on the path to profits and cover the pandemic losses as soon as possible. . A restaurant primarily has two types of operations – front of the house and back of the house.

Management 52

Management Management Operations Front of House 52

KaTom

MAY 4, 2020

As areas across America slowly establish a new normal, restaurant owners are working to figure out how they can protect the health and safety of their employees and customers. You can use the information below as an easy reference of some ideas you can incorporate into your own plan to reopen a restaurant after a coronavirus shutdown.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Here is the list: 1. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

SEPTEMBER 8, 2021

Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. This is a good way to build trust in customer’s minds about the quality of ingredients used in the restaurants and the safety measures followed by the staff. Virtual Reality (VR). Virtual Reality (VR).

Technology 52

Technology Back of House Kitchen Safety Customer Experience 52

Apicbase

JULY 16, 2024

Curb High Food Costs With Data-Driven Purchase Orders When your kitchen teams use procurement software for restaurants , every order they send to an F&B supplier is created using real-time data on stock levels, sales and production needs. You know the name of the game, don’t you? And here’s how you do that.

Operations 98

Operations Inventory Point of Sale Food Order 98

Apicbase

JULY 22, 2024

The webinar featured: Lloyd Mann, Vice President Culinary of Sodexo ; Oliver Fischer, Director Group Culinary at Gategroup ; Martin Wolf, Segment Director Catering at Rational ; Stephan Leuschner, Director of Ghost Kitchens, Culinary Concepts & Broadcast at Rational; Carl Jacobs, CEO & Co-founder of Apicbase.

Catering 52

Catering Sustainability Technology Employee Relations 52

The Restaurant Times

MAY 19, 2021

Restaurant operation manuals are the spine of restaurant businesses. They include a set of important documents, guidelines, and other information that restaurant managers and staff should be aware of. The operation manual for restaurant also provides guidelines to new restaurant employees and interns. when writing the manual.

Operations 52

Operations Employee Relations Front of House Hiring 52

The Restaurant Times

JANUARY 11, 2022

Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards. The only path ahead is to let go of something that has been holding you back. If this was considered a race to return to normalcy, it is far from finished, and we don ’ t yet have a winner.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52