7 Shifts

DECEMBER 18, 2019

It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Online Ordering 223

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff. Taking Orders with Artificial Intelligence. Demand for Dining Out Isn’t Going Anywhere.

Front of House 212

Front of House Back of House Online Ordering Food Order 212

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. My staff can monitor orders from almost any location.

Bar 180

Bar Operations Back of House Front of House 180

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Should your menu move to the cloud?

Back of House 190

Back of House Seasonal Menu Customer Experience Fast Casual 190

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% !

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

7 Shifts

OCTOBER 2, 2019

This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

APRIL 11, 2024

Similarly, Taco Bell Cantina is also reinventing its dining journey by offering a shareables section on its menus, showcasing local artwork, opening kitchens, and serving alcoholic drinks like twisted freezes. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JUNE 2, 2021

The growing popularity and adoption of online shopping has created a new mental model in which consumers have become accustomed to controlling how and when they make their purchases. But not in the way you might think. So what exactly does this future look like? The Shift to Co-Pilot Mode.

Back of House 198

Back of House Customer Experience Front of House Customer Service 198

7 Shifts

MARCH 10, 2022

The app is also useful for your front and back end staff, giving them the ability to check upcoming shifts, submit availability, request shift trades, and more. As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants.

Management 195

Management Management Operations Point of Sale 195

SpotOn

JANUARY 14, 2025

  “Back in the day, you were served a restorative—a soup made from barley and onion with beer or whatever herbs you had at the time,” says Gordon. Gordon felt a calling to put the “restorative” back in “restaurant.” ” Renee Gordon is no historian.

Operations 96

Operations Front of House Back of House Seasonal Menu 96

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Have you updated your menu recently with a seasonal treat? If you use an online ordering system , make sure to link to it within the email, too.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Restaurant Clicks

SEPTEMBER 14, 2021

Thames Street Oyster House Dylan’s Oyster Cellar Faidley’s Seafood L.P. Thames Street Oyster House. View this post on Instagram A post shared by Thames Street Oyster House (@thamesstreetoysterhouse). If you need more of an oyster fix, I recommend their house oyster shooter. Order Online.

Back of House 158

Back of House Online Ordering Seasonal Menu Reservations 158

Focus POS

DECEMBER 22, 2021

So how can the industry build itself back up after being thrown such challenges over the past few years? Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. What costs do you focus on?

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

DECEMBER 28, 2020

We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Order Online. Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. Check out our list of the best restaurants in Wilmington!

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Cheetah

MARCH 26, 2021

It is easy to conclude that, with the growing demand for online food delivery, high real-estate costs, and thinning margins, the small restaurant model will become unviable in a post-Covid-19 world. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity. And it is exploding.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Visits, online or physical, at morning meal, which includes the breakfast and A.M. " Remarkable Resiliency.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Restaurant Clicks

SEPTEMBER 4, 2021

Originally a burger joint started by a restaurateur and his chef, Morton’s soon expanded its menu and its locations to include over 65 acclaimed fine-dining steakhouses. Originally a burger joint started by a restaurateur and his chef, Morton’s soon expanded its menu and its locations to include over 65 acclaimed fine-dining steakhouses.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Staff also receive monthly bonuses for great online reviews and boosts for good press or awards. Everything was built into the menu price.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Many restaurant owners offer a percentage off a meal or specific menu item. Look at what menu items aren’t selling briskly. Quick links What are restaurant promotions? What is the goal?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Restaurant Clicks

SEPTEMBER 7, 2021

Save this article and refer back to it next time you don’t know where to eat. Order Online. Order Online. Knoxville, Tennessee is a college town with a surprisingly rich community dedicated to music, outdoor recreation, art, and cuisine. Best Restaurants in Knoxville. Stock & Barrel.

Fine Dining 147

Fine Dining Online Ordering Seasonal Menu Back of House 147

Restaurant Clicks

NOVEMBER 5, 2021

They deem their cuisine Americana comfort food, serving a slew of continental breakfasts, pancakes, French toast, sandwiches, and salads with delicious dressings made in-house. They have a great menu with all the American favorites and full brunch cocktail bars with way more than your standard mimosas and bloody marys. Order Online.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. The menu offers vegetarian options. Order Online.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118