Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers—college sports, Olympics, major league sports were cancelled, truncated or experienced significant drops in viewership. Here are their responses. Click here for part two. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 361

Food Mobile Ordering Online Ordering Food Order 361

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. We placed a huge order getting ready for St. First up: Detroit Shipping Company.

Food 246

Food Outdoor Point of Sale Food Safety 246

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Order Online. Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. Check out our list of the best restaurants in Wilmington!

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Hot Schedules

MAY 10, 2021

E very sports team has a series of plays – running plays, passing plays, defensive plays and so on. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant Clicks

DECEMBER 8, 2021

There’s more to Boston than our killer sports, dirty water, and Mike’s cannolis (but don’t tell ma I said that). Order Online. Guaranteed you’ll be coming back for more. Order Online. There are quite possibly hundreds of fun, lively bars that dot this exciting city. Haley.Henry.

Bar 110

Bar Back of House Sports Online Ordering 110

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. Order Online. Order Online. Make a Reservation.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Restaurant Clicks

DECEMBER 4, 2021

La Santisima CRUjiente Tacos Ta Carbon Taco Guild Joyride Taco House The Original Carolina’s Mexican Food Taco Chelo Blanco Tacos & Tequila The Beach House Crescent Ballroom Tacos Chiwas Tacos Huicho Tacos Jalisco Sonora Taco Shop Willie’s Taco Joint. Order Online. Order Online.

Online Ordering 109

Online Ordering Back of House Front of House Food Order 109

EATER

DECEMBER 6, 2022

And the year’s most thrillingly personal trend sees chefs embracing a subversive interest in what would once have been called “ fusion ” cooking: At Eater’s Best New Restaurants of the year, bucatini tossed in tom yum sauce and pizza topped with vibrant green chutney aren’t gimmicks — they’re game-changers. Hillary Dixler Canavan.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Restaurant Clicks

OCTOBER 14, 2021

Josephine House Hillside Farmacy Jacoby’s Restaurant & Mercantile Launderette Bird Bird Biscuit Paperboy Suerte Mattie’s The Cavalier Snooze Magnolia Cafe Better Half Coffee & Cocktails June’s All Day Counter Cafe El Naranjo Banger’s Elizabeth Street Cafe Café No Sé La Condesa. Josephine House.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Food Order 131

Restaurant Clicks

DECEMBER 14, 2021

Visitors attending music and sporting events at Barclays Center can spill over to the craft bars and hipster restaurants on Vanderbilt and Washington Avenue. Olmsted is the ultimate farm-to-table restaurant, with many ingredients coming from the garden out back. The area is home to the Brooklyn Nets basketball team.

Online Ordering 109

Online Ordering Seasonal Menu Back of House Food Order 109

Restaurant Clicks

NOVEMBER 25, 2021

While the establishment comes with a laid-back vibe with no dress code, they do require reservations. While the establishment comes with a laid-back vibe with no dress code, they do require reservations. Additionally, many guests do not leave until they have ordered the trendy carrot cake for dessert. Born & Raised.

Fine Dining 112

Fine Dining Front of House Reservations Back of House 112

Restaurant Clicks

OCTOBER 9, 2021

Dough Pizzeria Napoletana Southtown Pizzaría Big Lou’s Pizza Poppys Pizza Stella Public House Julian’s Italian Pizzeria & Kitchen Capos Pizza Grimaldi’s Pizzeria Maar’s Pizza & More Trilogy Pizza Bistro Pizza Classics Fralo’s Playland Pizza Barbaro. Order Online. Best Pizza in San Antonio.

Online Ordering 102

Online Ordering Seasonal Menu Back of House Food Order 102

Restaurant Clicks

OCTOBER 2, 2021

Tre Scalini Bethlehem Brew Works Molinari’s Bolete Edge Restaurant The Bayou The Bookstore Speakeasy Olive Branch 1741 on the Terrace Jenny’s Kuali Social Still Twisted Olive Yianni’s Taverna Blue Grillhouse Apollo Grill Copperhead Grille Emeril’s Chop House. Order Online. Tre Scalini. Molinari’s.

Reservations 146

Reservations Seasonal Menu Back of House Dine-in 146

Restaurant Clicks

SEPTEMBER 22, 2021

Brown Hound Downtown The Revelry Trata Cure The Cub Room Jines Restaurant Blu Wolf Bistro Roam Cafe Joe Bean Coffee Roasters Locals Only The Mad Hatter Restaurant & Bakery The Frog Pond Winfield Grill The Gate House Lucky’s. Order Online. Or starting at Eastman School of Music in the fall? Best Brunch in Rochester.

Online Ordering 146

Online Ordering Back of House Seasonal Menu Food Order 146

Restaurant Clicks

DECEMBER 9, 2021

Noodle Pudding Henry’s End Colonie Table 87 Chez Moi Boutros Dellarocco’s Heights Falafel The River Café River Deli Bohemien Bar Saketumi Asian Bistro Henry Public two8two Bar & Burger Clark’s Grand Canyon Henry Street Ale House. Sit back in black lacquer chairs and tables and enjoy New American cuisine.

Online Ordering 114

Online Ordering Front of House Café Reservations 114

Restaurant Clicks

NOVEMBER 10, 2021

Henrietta Red Blue Moon Waterfront Grille Marsh House Bonefish Grill Joe’s Crab Shack Cascades American Cafe The Optimist Jeff Ruby’s Steakhouse Eddie V’s Prime Seafood Red Perch Boston Commons New England Seafood Pub Ed’s Fish & Pizza House Juicy Seafood Nolensville Pike Crab Fever Nashville. Henrietta Red.

Back of House 118

Back of House Seasonal Menu Online Ordering Reservations 118

Restaurant Clicks

NOVEMBER 11, 2021

This should help you choose where to order pizza when you’re in the Mile High City. It’s made with hot tenders, red onions, cheddar, slaw, and a secret house sauce. Order Online. Order Online. Who knows—maybe it’s the altitude? What I’ve found is that Denver knows their pizza.

Online Ordering 111

Online Ordering Back of House Food Order Seasonal Menu 111

Restaurant Clicks

OCTOBER 1, 2021

Half Shell Oyster House Jim ‘N Nick’s Mugshots Grill & Bar Nick’s Original Filet House Rama Jama’s River Antojitos Izacalli – Authentic Mexican Restaurant. Order Online. Tuscaloosa, AL, is well-known for being the home of the University of Alabama and the Crimson Tide football team.

Back of House 99

Back of House Online Ordering Food Order Sports 99

Restaurant Clicks

SEPTEMBER 24, 2021

Nice is an open-air bar with a spacious outdoor patio that I seriously recommend to anyone looking for a laid-back haunt on a Saturday night. If you’re wondering about where to get drinks in Downtown Orlando, then wonder no more. Best Bars in Downtown Orlando. Hanson’s Shoe Repair The Courtesy B. Hanson’s Shoe Repair.

Bar 137

Bar Online Ordering Back of House Outdoor 137