Modern Restaurant Management

MARCH 11, 2022

As the COVID-19 pandemic continues to throw curve balls, the restaurant business is getting knocked back down just as it was starting to recover. Increased Emphasis on Online Ordering. The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins.

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2022 Marketing Fast Casual Mobile Ordering 520

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

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2025 Marketing Email Marketing Operations 195

ChowNow

MARCH 27, 2025

This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house. A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe. Menu pricing has a lot to do with perception.

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Pricing Menu Point of Sale Customer Experience 195

Culinary Cues

JANUARY 23, 2021

This can be direct (the menu item itself contributes working funds) or indirect (because the item is present on the menu – other items are more likely to sell). How you approach the design of your restaurant in this regard will determine nearly everything else. In both cases it is sales (the top line) that sets the stage for success.

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Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 364

Delivery Front of House Back of House Mobile Ordering 364

ChowNow

FEBRUARY 13, 2025

Whether its the inspirational story behind why you started your restaurant, the effort that goes into each and every one of your dishes, or your commitment to standards like only using locally sourced ingredients, your website ensures your unique voice is heard. A well-designed website does more than just make a good first impression.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. 11% of Americans spend between $100 and $149 more each month, while 22 percent spend an additional $50 to $99, on average.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

JANUARY 3, 2024

A social media presentation is crucial. ” Although the concept seemssimple, the way you present it matters. At the beginning of the year, we like talking about trends. They seem like anchors for the new year. Trends create frameworks to understand where to start and what to focus on. How can you achieve this?

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2024 Social Media Customer Experience Events 520

Culinary Cues

DECEMBER 28, 2021

From the moment you walk through that back entrance you are captivated by the dynamics of the environment, the structure of the operation, and the sensation of being enveloped by its alluring magic. You know exactly what to do, how to keep the rhythm, when to pull back or push forward, and how to keep the cooks, your cooks, calm and focused.

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Kitchen Safety Front of House Fine Dining Back of House 451

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency. Today, technology is revolutionizing food safety practices by enabling centralized and automated solutions. trillion U.S.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

EATER

JULY 2, 2024

The kitchen, as a flexible yet reliable source of income, carries a fierce sense of comradery: This, along with the myriad entry-level opportunities it holds, makes hospitality work a major refuge for queer youth. An errand run to the specialty food store was a thrill ride. Blue cheeses, crumbly or creamy, all the way over there. And so on.

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Document Back of House Presentation Take-out 341

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Carbon emissions labeling helps inform our impact on planetary health.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JUNE 2, 2020

Even in the face of all this adversity, restaurants worldwide are considering what they need to do in order to begin on the road back to reopening. First, the supply chain has been rattled to its core and certain ingredients and products are going to be a lot more difficult or expensive to source. Educating Yourself.

Equipment 426

Equipment Front of House Seating Restaurant Law 426

Culinary Cues

JULY 2, 2023

When a chef allows Mother Nature to lead the way and present ingredients as they were meant to be, then simple can become a means to an end. Simple takes focus, understanding, commitment to consistency, passion, and great sources for ingredients that come from those with the same level of commitment.

Back of House 383

Back of House Seasonal Menu Café Sourcing 383

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. Regardless of your career choice – dependability remains a basic assumption and unless you are fully present: physically, mentally, and emotionally, then success will never happen. Anyway – use as you see fit.

Kitchen Safety 356

Kitchen Safety Back of House Front of House Food Safety 356

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. The pop-up was literally my back to the wall and the only means that I had to articulate these ideas.”. Dola Sun /Eater.

Fine Dining 358

Fine Dining Front of House Vineyard Seasonal Menu 358

Culinary Cues

MAY 15, 2021

Our business model requires too much labor: At the same time as we step back it becomes vividly apparent that our method of operation and the menus that we provide require too many hands. The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface.

Customer Experience 417

Customer Experience Cash Management Customer Service Front of House 417

EATER

JUNE 12, 2020

Back-of-the-box recipes were once the stuff of family lore, and they can still be a source of inspiration now Not too long ago, I stood helpless in the doorway to my pantry, staring at my dwindling stores. The recipes on pantry food packages aren’t half bad. Pipas Imagery /Shutterstock.

Back of House 284

Back of House Advertising Education Take-out 284

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

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2024 2023 Food Order 2013 474

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 284

Back of House Travel Website Management Hotels 284

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Indoor dining, however, is another story altogether, presenting considerably higher degrees of risk. Indoor spaces create an ideal environment for the spread of COVID-19.

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

7 Shifts

JANUARY 23, 2020

Congrats! ?? And good luck. It’s going to be the ride of your life. As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Educate yourself on costs, hiring, and the market you are in before taking the leap. Katy, Cartago.

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

EATER

OCTOBER 1, 2024

Laura Ingalls Wilder made generations of readers fall in love with the homestead fantasy in “Little House on the Prairie.” With the South Dakota prairie wind whipping around me, I started imagining once again that I was a young Laura Ingalls Wilder, living my own Little House on the Prairie fantasy.

Back of House 318

Back of House Book Sustainability Influencer 318

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 28, 2020

We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

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POS Audits Loyalty Program Information 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

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2021 Guest Recovery 2019 Point of Sale 450

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. If there hadn’t been a financial incentive to go back to work, I would have waited longer,” he says. High-Risk Workers Have Only So Many Options.

Front of House 284

Front of House Back of House Tip Distribution Outdoor 284

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

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Management Management Operations Mobile Ordering 367