Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Culinary Cues

AUGUST 21, 2023

Culinary School Bonanza – Becoming a Chef is Cool: Not too long ago – cooks learned their trade and aspired to become a chef through in-house apprenticeship and the school of hard knocks. PART TWO: The Era of the Chef: Ah, now things really changed. The once restaurateur-centric restaurant was about to become chef-centric.

Back of House 397

Back of House Food Supply Government Dine-in 397

EATER

AUGUST 23, 2023

In my house, Nutella can sometimes be an easier sell. I was just back in LA for several weeks, and it’s funny, I don’t know all the places in LA anymore. She has a podcast , a memoir , and has mastered the art of the Instagram story. And on Instagram, she’s been known to talk a fair amount about food. They have the duck carnitas.

Reservations 92

Reservations Back of House Definition Social Media 92

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Not necessary!

Fine Dining 399

Fine Dining Food Truck Back of House Pricing 399

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Let’s come back to Henry. Contactless Technology.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. It’s a necessity for building a modern and future-proof restaurant. That’s where a cloud-based inventory management system comes in. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 346

Back of House Hotels Front of House Book 346

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Fast forward a year later and the economy is recovering, albeit at a slow pace.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

2023 189

2023 Guest Recovery Email Marketing Customer Service 189

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Customer Service Book 40

Modern Restaurant Management

OCTOBER 7, 2024

History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison.

2025 189

2025 Loyalty Program Waste Compost 189

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

NOVEMBER 15, 2021

Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

EATER

JULY 1, 2024

And so when it came time to prepare for her role as Natalie, Elliott turned first to Unreasonable Hospitality , the book written by The Bear co-producer and prolific restaurateur Will Guidara, for insight into how front-of-house employees approach their work. Abby Elliott as Natalie “Sugar” Berzatto in The Bear. |

Management 107

Management Management White Paper Cash Management 107

Modern Restaurant Management

DECEMBER 28, 2022

Back-of-house essential equipment includes some of the most expensive items a restaurant can buy, and while the business can’t function without them, these CapEx purchases aren’t going to generate more business year over year. You get to choose how to acquire this equipment: buy or rent. EaaS for Big Business.

Small Business 197

Small Business Equipment Cash Management Back of House 197

SpotOn

MAY 13, 2024

” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example. By expanding seating and streamlining the reservation process with online booking and Google integration, Santé maximized reservations, reduced cancellations and no-shows, and cut down on manual reservation handling.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 189

Operations Front of House Customer Service Customer Experience 189

QSR Automations

SEPTEMBER 26, 2024

Welcome back! In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Connecting Front and Back of House One of the impressive things about ConnectSmart Host is how it talks to the kitchen. One restaurant reported that 82% of staff agreed that ConnectSmart Host made hosting easier.

Front of House 52

Front of House Social Media Back of House Customer Experience 52

Modern Restaurant Management

APRIL 20, 2020

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. For starters, we are modeling a smaller restaurant with less front and back of the house staff. Everyone wants to go back to their favorite restaurants for their favorite meals.

Front of House 210

Front of House Back of House Reservations Seating 210

Restaurant Clicks

SEPTEMBER 14, 2021

Thames Street Oyster House Dylan’s Oyster Cellar Faidley’s Seafood L.P. Thames Street Oyster House. View this post on Instagram A post shared by Thames Street Oyster House (@thamesstreetoysterhouse). If you need more of an oyster fix, I recommend their house oyster shooter. Make a Reservation.

Back of House 158

Back of House Online Ordering Seasonal Menu Reservations 158

Restaurant Clicks

OCTOBER 8, 2021

Keens Steakhouse Peter Luger Cote Gallaghers Steakhouse Porter House Wolfgang’s 4 Charles Prime Rib Bowery Meat Company Old Homestead Steakhouse Sparks Steak House American Cut Delmonico’s Quality Meats Smith & Wollensky St. Anselm Strip House Del Frisco’s Double Eagle Steakhouse. Make a Reservation.

Back of House 110

Back of House Front of House Reservations Presentation 110

Restaurant Clicks

DECEMBER 2, 2021

You can even find restaurants with celebrity chefs such as Emeril Lagasse at Emeril’s New Orleans Fish House. Make a Reservation. Las Vegas, NV, is the definition of a city that never sleeps. Also known as Sin City, Vegas attracts tourists from all over the world which makes it a melting pot for various cultures. Oyster Bar.

Back of House 110

Back of House Website Management Reservations Fine Dining 110

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. This will give them an informed perspective on how the technology can best benefit their business.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

ChowNow

JULY 17, 2024

Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). SOPs ensure consistency, efficiency, and compliance with regulations in front- and back-of-house.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. Then you have the Native influence as well.” But there’s lots of pop-ups.

Dine-in 124

Dine-in Reservations Back of House Influencer 124

Restaurant Clicks

SEPTEMBER 4, 2021

Make a Reservation. Make a Reservation. Located along Pittsburgh’s famous North Shore area of downtown, Hyde Park Prime Steakhouse is a giant restaurant that accommodates large parties of up to 125 guests while also offering special intimate dining experiences families and couples look for in a prime steak house.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Open for Business

OCTOBER 8, 2024

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. Protect your business and make sure guests honor their reservations by requiring deposits or credit card holds for bookings. But with these opportunities come unique challenges that can test even the most seasoned teams.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. Make a Reservation. Make a Reservation. Falafel Drive-In.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Modern Restaurant Management

SEPTEMBER 30, 2022

But you didn't sign up for all the time-consuming back-office work. But the back-office duties don't stop there. As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Let Technology Do the Back-Office Work.

Technology 197

Technology Front of House Tip Distribution Back of House 197