Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously.

Fine Dining 399

Fine Dining Food Truck Back of House Pricing 399

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Culinary Cues

DECEMBER 3, 2022

, I shout while frantically rubbing my calf trying to work out that Charlie horse pain. I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. By 7am I am walking through the back door of the kitchen. A light day in terms of events, but the restaurant is capped on reservations.

Back of House 346

Back of House Hotels Front of House Book 346

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. There’s a wide range of options available that take the entire process online. It’s a necessity for building a modern and future-proof restaurant.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Culinary Cues

JULY 12, 2020

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Sure, there are temperature checks at the back door, masks donned upon arrival, and deep hand cleaning constantly throughout the day, but in reality no one knows if this is enough.

Front of House 413

Front of House Back of House Dine-in Food Truck 413

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

EATER

AUGUST 23, 2023

In my house, Nutella can sometimes be an easier sell. I was just back in LA for several weeks, and it’s funny, I don’t know all the places in LA anymore. I had to definitely lean into Eater LA to try to figure out where I was getting food. She has a podcast , a memoir , and has mastered the art of the Instagram story.

Reservations 88

Reservations Back of House Definition Social Media 88

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Culinary Cues

JULY 2, 2023

Of course, there are different qualities of beans, different levels of roast, and even different qualities of water, but mastering the simple process of proper brewing can take a very long time, a great deal of consistent effort, and a passion for the process and the product. Easy may seem simple, but simple, as defined here, is never easy.

Back of House 363

Back of House Seasonal Menu Café Sourcing 363

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 447

Travel Back of House Customer Service Small Business 447

Culinary Cues

MAY 16, 2022

But when this occurrence takes place with a team, the results can be magical. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. She had to handle eight different menu items on those cherry red flat tops and high BTU burners and called out orders to each station on slower nights.

Café 354

Café Front of House Point of Sale Back of House 354

Culinary Cues

OCTOBER 20, 2021

Some from each group have been (are) quite successful while others stumble along not quite sure what steps to take next. I was thinking the other day how we may be taking away from the opportunities that the school of hard knocks provides. Make sure the mop head is clean and changed frequently. Clean floors are happy floors.

Front of House 431

Front of House Uniforms Back of House Kitchen Safety 431

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Henry takes his phone, scans the QR code, and indicates that he’s arrived. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology. Let’s come back to Henry. Henry is ready to order some dinner. Contactless Technology.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 189

2023 Guest Recovery Email Marketing Customer Service 189

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Customer Service Book 40

ChowNow

JULY 17, 2024

These objectives should be considered as you build out each component of your operations plan. Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. Server: Take orders, serve food and beverages, and provide customer service. What do you aim to achieve?

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

DECEMBER 28, 2022

Back-of-house essential equipment includes some of the most expensive items a restaurant can buy, and while the business can’t function without them, these CapEx purchases aren’t going to generate more business year over year. You get to choose how to acquire this equipment: buy or rent. EaaS for Big Business.

Small Business 197

Small Business Equipment Cash Management Back of House 197

SpotOn

MAY 13, 2024

” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example. By expanding seating and streamlining the reservation process with online booking and Google integration, Santé maximized reservations, reduced cancellations and no-shows, and cut down on manual reservation handling.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

SEPTEMBER 30, 2022

But you didn't sign up for all the time-consuming back-office work. But the back-office duties don't stop there. With cloud-based tools that streamline your deskwork, you can get out of the office and run your restaurant from the floor. Let Technology Do the Back-Office Work. Create a Positive Employee Experience.

Technology 197

Technology Front of House Tip Distribution Back of House 197

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Utmost care and attention is required today."

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. Then you have the Native influence as well.” But there’s lots of pop-ups.

Dine-in 124

Dine-in Reservations Back of House Influencer 124

Modern Restaurant Management

SEPTEMBER 14, 2022

– Team Bots’ It sounds like something out of a science fiction movie, right? . – Team Bots’ It sounds like something out of a science fiction movie, right? AI and ML are buzzwords and often sound out of reach of an average restaurateur. To get a receipt for your order, reply with Hi. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

Restaurant Clicks

SEPTEMBER 14, 2021

But I encourage you to test out some other seafood waters too. Thames Street Oyster House Dylan’s Oyster Cellar Faidley’s Seafood L.P. Thames Street Oyster House. View this post on Instagram A post shared by Thames Street Oyster House (@thamesstreetoysterhouse). Make a Reservation.

Back of House 158

Back of House Online Ordering Seasonal Menu Reservations 158

Restaurant Clicks

DECEMBER 2, 2021

You can even find restaurants with celebrity chefs such as Emeril Lagasse at Emeril’s New Orleans Fish House. Check out my list of the best seafood restaurants in Las Vegas below! Make a Reservation. Open 24/7 the Oyster Bar caters to the visitors out to have a good time at any hour of the day. Best Seafood in Las Vegas.

Back of House 110

Back of House Website Management Reservations Fine Dining 110

QSR Automations

SEPTEMBER 26, 2024

Welcome back! In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. More time for managers: Instead of constantly putting out fires at the host stand, managers can focus on other aspects of running the restaurant. Ready to take your restaurant to the next level?

Front of House 52

Front of House Social Media Back of House Customer Experience 52

Restaurant Clicks

OCTOBER 8, 2021

Check out all the 5 boroughs for the best steakhouses in New York. Check out my list of the best steak in NYC below! Check out my list of the best steak in NYC below! Anselm Strip House Del Frisco’s Double Eagle Steakhouse. In what was then the Herald Square Theater District, Albert Keen opened Keens Chop House.

Back of House 110

Back of House Front of House Reservations Presentation 110

Restaurant Clicks

NOVEMBER 13, 2021

If you are trying to find out where to eat in Nashville to experience it, any of the restaurants on this list are pushing the envelope and inventing new ways to put the culture of the South on a plate. Read on to find a great new restaurant for your next night out in Nashville (or your first visit!). City House. Order Online.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. Contactless payments is another trend that’s surged.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Restaurant Clicks

OCTOBER 13, 2021

Check out my list for the best steakhouses in Phoenix, Arizona, below! Locals know Durant’s as the place where you enter through the famous back kitchen door for classic steakhouse dining. Looking for the best Phoenix steakhouses? Best Steakhouses in Phoenix. Durant’s. Central Ave.,

Fine Dining 120

Fine Dining Back of House Website Management Reservations 120

Restaurant Clicks

SEPTEMBER 29, 2021

I went out and scoured the city high and low to find out who has the greatest steak, and I did not come back empty-handed. No other places in the city compare to the ones listed below, so go ahead and check them out to find your new favorite steak spot. Make a Reservation. Cowford Chophouse.

Front of House 146

Front of House Reservations Back of House Hotels 146

Restaurant Clicks

DECEMBER 9, 2021

Leave Manhattan and take a stroll through Brooklyn Heights. Enjoy a walk across the Brooklyn Bridge and check out classic brownstones. Whether you are looking for a boozy brunch with your girls or want to take the family out for quality pizza, you’ll find it in Brooklyn Heights. Best Restaurants in Brooklyn Heights.

Online Ordering 114

Online Ordering Front of House Reservations Café 114