ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Consider your budget.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

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2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

DECEMBER 17, 2024

Widespread Adoption of Technology Solutions in Food Service In 2025, the food service industry will increasingly leverage technology for waste tracking and diversion. At the same time, technology is poised to play an even bigger role in the coming year.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 30, 2021

This will enable operators to establish non-traditional gratuity pools that can now be used to create higher wages for back-house staff such as line cooks, dishwashers and janitorial without increasing their operational labor spend. .” An answer lies in the world of workforce optimization.

Tip Distribution 520

Tip Distribution Front of House Technology Back of House 520

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Archaic and revenue draining.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

APRIL 11, 2025

What can restaurant operators do to bring in new guests and keep them coming back for more? For back of house, operators should focus on tech that drives speed, efficiency, and cost savings. In the front of house, there should be a more cautious approach to ensure customer service is always at the forefront.

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Loyalty Program Social Media Front of House Back of House 251

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. Our palms were sweaty from the excitement and anxiety.

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Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

SEPTEMBER 30, 2022

But you didn't sign up for all the time-consuming back-office work. But the back-office duties don't stop there. As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Let Technology Do the Back-Office Work.

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Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Using technology to streamline workflows is one solution to this problem. Technology also helps bridge communication between restaurant management and staff. Reservation processing.

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Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Deploying food safety technology is the way forward in these uncertain and constantly changing times. Traceability + Transparency for Back-of-House Operations. Replenishment.

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Technology Kitchen Safety Food Safety Food Supply 454

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. Automated solutions like call-in waiting, online bookings, etc.,

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Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Meanwhile, an additional six percent will invest more in automation like kiosks and robotics.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

NOVEMBER 22, 2024

This way, non-local employees can secure housing, managers have adequate time for training, and the business has ample runway to find the best employees for their needs. Restaurants added nearly 70,000 jobs this September, a sign of hope that demand will grow despite inflation-weary consumers’ pullback on restaurant spending.

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Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

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Front of House Back of House Loyalty Program Customer Experience 609

Culinary Cues

MAY 21, 2023

Part One: THE GOOD, THE BAD, AND THE UGLY It is an underlying question for the ages: “Is technology good or bad?” So, the question we should be asking is: “Are we controlling technology or is it controlling us?” In all cases, we remain in control of the technology that serves as an effective tool.

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Technology Social Media Back of House Front of House 415

Culinary Cues

MAY 27, 2023

TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential. This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try.

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Technology Front of House Social Media Back of House 417

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. If they go down, it’s critical to get them back online ASAP.

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Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. How do we entice them back into the workforce?" The closure and restriction of dine-in operations has had a devastating impact on the industry.

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Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

OCTOBER 13, 2022

Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Restaurant Business

MARCH 12, 2024

How technology can save time and boost efficiency in the back of house Sponsored content from our partner Galley Solutions. In the back of house, efficiency means simplifying production and prep processes to minimize the amount of labor needed—both overall and for each dish prepared.

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Back of House Technology Inventory Food Order 204

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers. Restaurants Must Prepare For Continued Disruptions.

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Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. That means your back-of-house employees will need every advantage they can find. 86 Paper Chits.

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Technology Front of House Kitchen Safety Back of House 395

Restaurant Business

MAY 20, 2023

But much of the technology focus was on improving profitability and simplifying operations as costs increase and recession looms. Robots were everywhere.

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Back of House Technology Operations 280

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. It's a necessity for building a modern and future-proof restaurant. Third-party delivery.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 5, 2025

They then would haul those caddies through the back of the house and often through the parking lot to a dumpster, where they would pour the oil into a grease trap. Embracing Automation About four years ago, Neal and his boss at the time started looking into automated oil management technology from Restaurant Technologies.

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Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

JUNE 23, 2020

Therefore, restaurant operators are embracing guest-focused technologies within their restaurants, such as kiosks and mobile devices to serve their guests at a safe distance. As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful.

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Back of House Front of House Kitchen Safety Mobile Ordering 568

EATER

APRIL 8, 2025

Another couple traveling from San Diego back home to Warren County, Ohio, brought their own food but also sometimes hit the dining car. The people who have made homemade food part of train culture tend to have ideas about self-sufficiency, food sovereignty, and going back to the land. Of course they eat the same way.

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Training Food Travel Social Media 291

Modern Restaurant Management

MARCH 7, 2025

Tipping expectations have skyrocketed, and consumers are pushing back. Standardized Tip-Sharing: A Team Win Tip pooling helps level the playing field, ensuring that both front- and back-of-house staff benefit. Using Tech to Make Tipping Less Awkward Technology is reshaping how restaurants approach tipping. Timing is key.

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Tip Distribution Front of House Customer Service Back of House 251

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. And according to Technomic, Inc.,

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

MARCH 14, 2025

As the fourth season approaches, premiering in June 2025 , one can't help but wonder: What if Carmy, like so many real-life restaurants today, had to decide between holding onto tradition or embracing technology to improve operations? Bridging Tradition and Technology Would Carmy’s team adapt to this kind of change?

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Front of House Back of House FOH BOH 221

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

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Front of House Back of House Customer Experience Food Order 493

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? Moving to Multichannel Dining Experiences Dining out is… back?

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2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Historically, the restaurant industry has been laggards when it comes to adopting technology. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt.

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Front of House Back of House Small Business Technology 462

Modern Restaurant Management

NOVEMBER 15, 2021

But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. For example, restaurants can reduce or eliminate temperature checks by replacing manual hardware with IoT and automation technologies that monitor and report this information.

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Training Front of House Food Safety Back of House 489

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. Until now, the restaurant industry has operated on outdated, analog technology like faxed orders and invoices in the mail.

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Front of House Back of House Food Supply Supplies 520