Goliath Consulting

FEBRUARY 8, 2025

Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Shaqs hands-on involvement in branding and expansion has made Big Chicken a rising player in the competitive fast-casual market.

Fast Casual 221

Fast Casual Franchise Franchising Sports 221

Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. This has led to a growing appeal for unique dining experiences and fast-casual concepts. According to the hospitality experts at Washington D.C.-based

Fast Casual 221

Fast Casual Customer Experience Design Casual 221

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

Hotels 289

Hotels Seasonal Menu Back of House Small Business 289

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 29 percent said they rarely ate at casual restaurants.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. However, the reach of these interactive experiences is extending beyond these locations and into restaurants, bars, and more.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

EATER

DECEMBER 15, 2023

More recently, the coupes have become a fixture of the aesthetic Instagram tablescape, particularly among the niche of food designers and stylists who put forth a sense of highly stylized yet casually lived-in opulence. Herrlich Dining/ @herrlich.dining Coupes full of whipped butter are a microtrend of their own.

Casual 323

Casual Dine-in Food Supply Design 323

Modern Restaurant Management

MAY 5, 2021

100 percent of states have Restaurants open indoors and 98 percent of states have Bars open indoors, with some capacity measures in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 16, 2022

Instead, management should consider adjustments that allow for a clear path for takeout and delivery drivers, whether that be through temporary (yet aesthetically pleasing) signage or an alluring component that keeps dine-in patrons to one side, and those who intend to grab-and-go to the other. Takeout is Taking Over.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” (NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1 reducing to approximately 3.0x

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Fast food reigns supreme. Drive-Thrus.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Surge in Diner Demand. Yelp Data shows restaurants are reopening amidst a surge in diner demand. Yelp found more than 3.7 Yelp found more than 3.7 They saw a similar increase in diners seated in April 2021.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. Because patrons are not able to dine out, call-ahead orders have increased. We will pick ten winners to receive free bowls for a month (four free bowls!)

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. While this has created many new jobs, restaurants and bars are struggling to find the talent to fill these positions. Consumers are showing similar signs of permanent behavioral change.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

APRIL 2, 2024

It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Dedicated Take-out Area for Staging.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. For part two, click here. A tightly integrated technology strategy will be key to workplace satisfaction and profitability.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

NOVEMBER 1, 2021

. "The Great Resignation" that ramped up over the summer saw more than 706,000 food service workers leave their jobs in restaurants, dining facilities, bars, and hotels during May alone. Even well-funded university dining halls are closing their doors. Even well-funded university dining halls are closing their doors.

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Bar seating will be removed and reconfigured to allow six feet between bar stools. Bar servers will take orders and deliver drinks and food but will not linger across from guests. Those measures will continue in the future.”

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

MAY 1, 2020

Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MAY 18, 2020

The guide encourages operators to view their establishment as distinct zones to drive diner comfort and safety at various steps of the dining out journey and provides helpful solutions for approaching each zone. Interviews were also conducted with operators and diners in China to understand what learnings might be applicable for U.S.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. . Having real-time data about how consumers are engaging with their ads can help them do that.”

Fast Casual 362

Fast Casual Advertising Online Ordering Casual 362

Modern Restaurant Management

APRIL 15, 2020

Robert Earl is Founder of Earl Enterprises (Buca di Beppo, Earl of Sandwich, Bertucci’s, Mixology Grill & Lounge), Founder of Virtual Dining Concepts (Wing Squad), Co-Founder of Chicken Guy! Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. . "Like "Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count.

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

MAY 3, 2024

Dining Out Habits of Mocktail Enthusiasts Mocktail enthusiasts are much more likely to eat out frequently and more likely to go to a chain restaurant rather than local. Survey Question: If you were dining out tonight, would you prefer to go to a local restaurant or chain restaurant? Adults 45-55 are about average at 21 percent.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. The key to the industry's recovery will be the strength of each daypart. foodservice industry. Visits at P.M. ” 2.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 20, 2021

2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19. COVID-19 Impact on Restaurants.

Fast Casual 507

Fast Casual Fine Dining Innovation Employee Relations 507

EATER

NOVEMBER 3, 2020

On October 23, Kaylan Colbert and her husband, William Johnson, arrived to dine at Umi Sushi in Atlanta. Similar stories go viral with semi regularity: A Baltimore restaurant denied entry to a Black child because of the dress code, while letting a similarly dressed white child sit and dine. It escalated from there.

Website Management 353

Website Management Sports Customer Experience Reservations 353

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

MARCH 4, 2021

Recently, a major fast casual chain disclosed to a friend that they don’t even answer the phone when their kitchen gets backed up; in-person and online orders take precedence. The “You can wait at the bar” line. Sliding up to the bar while waiting for a table may have peaked. Dirty restaurants.

Kitchen Safety 493

Kitchen Safety Online Ordering Food Safety Consumer Goods 493

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JUNE 9, 2020

People across the nation are voicing eagerness to resume their social activities, and comfortably and confidently return to their favorite bars and restaurants. The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward.

Fast Casual 348

Fast Casual Cash Management Customer Experience Back of House 348