Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) than they do in casual restaurants (16.5 percent at fast casual restaurants. percent, from 16.93

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

OCTOBER 16, 2023

When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. 29 percent said they rarely ate at casual restaurants.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. It will be interesting to see how this shakes out, but one thing is for sure.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

JUNE 15, 2021

Soft drinks and beer lead the way with categories drunk in bars and restaurants since returning to the On Premise. A notable proportion of cocktail drinks interact with staff/ bartenders with over a third asking bar staff for recommendations before ordering. This shows bar staff play a key role in cocktail sales in the On Premise.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

MAY 5, 2021

100 percent of states have Restaurants open indoors and 98 percent of states have Bars open indoors, with some capacity measures in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. . velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. Having real-time data about how consumers are engaging with their ads can help them do that.”

Fast Casual 362

Fast Casual Advertising Online Ordering Casual 362

Modern Restaurant Management

DECEMBER 21, 2022

Now thoroughly destigmatized, more bars and restaurants will include a dedicated non-alcoholic section on their beverage menus. This is a favorable trend customer-centric bars and restaurants will embrace. Non- and low-alcohol options are a great way to increase ticket averages and responsibly upsell.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 1, 2020

Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). Christina Norton noted: “Frequent users in the U.S. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

APRIL 1, 2020

Since most major QSR and fast casual concepts have already made significant investments in boosting their digital and off-premises offerings, many brands have the infrastructure in place to succeed but are looking for ways to keep up with the increase in demand.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites. ” GIG Rebrands Certification Group. .

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 14, 2021

While this has created many new jobs, restaurants and bars are struggling to find the talent to fill these positions. As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Growth of New Business Models.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

MARCH 4, 2021

Recently, a major fast casual chain disclosed to a friend that they don’t even answer the phone when their kitchen gets backed up; in-person and online orders take precedence. The “You can wait at the bar” line. Sliding up to the bar while waiting for a table may have peaked.

Kitchen Safety 493

Kitchen Safety Online Ordering Food Safety Consumer Goods 493

Modern Restaurant Management

MAY 3, 2024

Type of Restaurant Adults 18+ Fan of Mocktails Enjoy Mocktails Chain Restaurant 32 percent 54 percent 39 percent Local Restaurant 61 percent 46 percent 59 percent They are also much more likely to say they Frequently or Occasionally dine at every type of establishment from Fast Food to Bars.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

JUNE 9, 2020

People across the nation are voicing eagerness to resume their social activities, and comfortably and confidently return to their favorite bars and restaurants. The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward.

Fast Casual 348

Fast Casual Cash Management Customer Experience Back of House 348

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. White Buffalo Coffee Bar in Weatherford, Oklahoma. “I would like to congratulate our franchisees, operators and team members on a tremendous quarter,” said Coolgreens CEO Robert Lee.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. Coming out of the pandemic and into an inflationary period, the bar has been raised in terms of diner expectations. Everything matters. Everything matters."

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19.

Fast Casual 507

Fast Casual Fine Dining Innovation Employee Relations 507

Modern Restaurant Management

NOVEMBER 1, 2021

"The Great Resignation" that ramped up over the summer saw more than 706,000 food service workers leave their jobs in restaurants, dining facilities, bars, and hotels during May alone. Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses.

Front of House 520

Front of House Fast Casual Dine-in POS 520

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. Doing without is no longer an option.” ” To access the report, click here.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

MAY 11, 2020

“If you’re a bar, you could serve coffee and pastries during the day to keep different revenue streams open while not having to use the resources of a whole restaurant." The bar area in the restaurant can be separated with a physical barrier and become its own separate take-out space,” he said.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). Enthusiasm for getting back to bars and restaurants is translating into higher spend. ” The State of Casual Dining. Check values up.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JANUARY 12, 2023

According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. Treat them and other non-imbibers with a bar that makes mouth-watering mocktails to show them they are valued as much as the colleague on his third Fernet. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

MARCH 18, 2021

Spanish Diner in New York supersizes their specials on a wall-sized slide frieze above the bar, inviting your eye around the well-appointed space and up to the gloss black ceiling (also the underbelly of the neighborhood’s famous High Line). To work fast, work in parallel to define what we’ll do and how we’ll do it.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Most popular items searched: while restaurants and bars were closed, we can see that diners are searching for a way to bring home the full dining experience. pinot grigio.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The location even offers a cold brew and tea bar, along with Slurpees, Big Gulps and a car wash.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Egg Combos with choice of breakfast meats. Dickey's in Japan.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 31, 2024

In RMS’ Q4 consumer survey , respondents reported dining out less across all categories – with fast casual and full service being hit the hardest. Monthly QSR Traffic by Sales Channel Delivery moved to the top-performing fast-food sales channel in November, with traffic up +25.0 Lunch traffic is down -0.1 percent +7.23

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 21, 2022

Guest Experience : As we continue to see staff shortages and high turnover rates in the post-pandemic era, the food and beverage industry will have to focus efforts and resources on creative staff training as well as the fast and effective onboarding of new employees to guarantee a satisfactory guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. “The product is superior – bar none – to any other on the market and we are so excited to bring a taste of Hawaii to Tennessee,” Rothwell said. BurgerFi International Inc. 1 coffee hub in Tennessee,” Cody Rothwell.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

APRIL 20, 2021

On Premise (bar/restaurant) research from CGA, based on a survey (from April 9-12) of more than 1,500 consumers (who have returned to the On Premise since reopening) within Texas, Florida, New York and California: Returning to the On Premise. Based on data collected from 6,000 fast food restaurants in the U.S., Drink choice.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. ” That report finds that, through the first half of 2024, fast-casual restaurants saw visit growth of 3.2 The fast-casual burger chain increased prices by 2.5

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 3, 2021

Other restaurants intentionally forgo explanations: the menu at Chinese fast-casual chain Junzi lists ingredients like furu without explanation. Some restaurants, like XLB , use photographs or illustrations as visual translations (think tiki bar menu, problems with tiki bars aside). Include photos or illustrations.

Menu 547

Menu Fast Casual Food Order Bar 547