EATER

MARCH 14, 2025

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions.

Marketing 271

Marketing Recruiting Hiring Back of House 271

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

Hotels 275

Hotels Seasonal Menu Back of House Small Business 275

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. But while wings still dominate as the top football snack, new data suggests that more fans are choosing to watch the game at home rather than head to their local sports bar. Vegas Jackpot, New Orleans Next?

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.

Fine Dining 474

Fine Dining Events Customer Experience Seasonal Menu 474

Modern Restaurant Management

DECEMBER 22, 2021

When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature. For darker toned restaurants, like steakhouses that have robust and darker themes, consider creating special drinks with smoke and maple influences. Eliminate Distractions.

Design 531

Design 2022 Front of House Back of House 531

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Jeffrey Greenberg/Universal Images Group via Getty Images Five years after the onset of the COVID pandemic, normalcy is increasingly a fragile concept After seven years of running a pop-up, Jarrett Stieber was finally ready to open his restaurant, Little Bear , in Atlanta. But it didnt!

2025 220

2025 Back of House Front of House Kitchen Safety 220

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. Now its done up in warm tones and has a crystal glass roof and striking semi-open kitchen framed in copper.

Hotels 189

Hotels Book Seasonal Menu Fine Dining 189

Modern Restaurant Management

MARCH 27, 2020

Jon Taffer is scared for restaurants and terrified for bars. He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They

Front of House 438

Front of House Social Media Back of House Seating 438

Modern Restaurant Management

JUNE 10, 2020

It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience. A time to act on resolutions and look ahead with great anticipation to all that is possible in the new year. One thing is for sure—the industry was not prepared for a pandemic.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” (NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1 reducing to approximately 3.0x

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Dedicated Take-out Area for Staging.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. It’s no secret among bar and restaurant owners that customer experience is key. Consider Your Customer’s Safety and Privacy.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

NOVEMBER 11, 2020

Comfort food, outdoor dining, Riesling and streamlined menus were top trends for 2020, according to Kimpton Hotels & Restaurants ' seventh annual Culinary & Cocktail Trend Forecast for 2021. What do they expect will be hot in the coming year? Health food, eating local and personalized experiences. Culinary: 2020 Takeaways.

2021 474

2021 Outdoor Hotels 2020 474

Modern Restaurant Management

APRIL 2, 2024

It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

EATER

JUNE 26, 2020

As coronavirus cases spike, Texas, Florida, and Idaho are among the first states to restrict restaurants and bars a second time As more states allow restaurants and bars to offer outdoor or limited capacity indoor, dining, the country has seen a massive spike in COVID-19 cases. Bars will still be able to offer to-go cocktails.

Bar 364

Bar Government Dine-in Customer Service 364

Modern Restaurant Management

JUNE 28, 2021

Greet the guest, acknowledge that they may have to wait and send them to the bar. Recommendation : Take out tables from the dining room and keep only as many as your servers can actually handle. I would rather wait and spend money at your bar than become frustrated at one of your tables. and there were four specials.).

Customer Service 465

Customer Service Reservations Specials Training 465

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

MAY 7, 2020

Bar seating will be removed and reconfigured to allow six feet between bar stools. Bar servers will take orders and deliver drinks and food but will not linger across from guests. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

MAY 22, 2020

On weekends, families come in to pick out a cone or one of the shop's special sundaes. In addition to delivery and takeout, an ice cream shop and a bar and grill in Kane County, IL both implemented out-of-the-box solutions to serve their customers during the current pandemic. However, both Carey and Lange acted swiftly.

Front of House 408

Front of House Customer Service Delivery 2003 408

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

AUGUST 11, 2021

As architects and leaders at AO, we had the special opportunity to convert a historic corner building in our own neighborhood of Old Towne Orange, California., where our own offices have been for more than 45 years, into a contemporary American whiskey bar, Bosscat Kitchen and Libations. Out with the Old, In with the Old.

Front of House 493

Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

AUGUST 13, 2020

Meanwhile, the recovering hospitality industry – which wa s estimated to have lost $120 billion by the end of June – is bracing itself for potentially another round of mandated restaurant and bar closures. Many operators were able to pivot to delivery or pick-up offerings when dining rooms closed. Prepping All Systems.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? Outdoor dining works great during the warmer weather, and for facilitating additional curbside/delivery.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

SEPTEMBER 18, 2020

But one thing is for sure: the COVID-19 pandemic has forever changed the restaurant dining experience. Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. It has resulted in a huge shift in dining consciousness. Superfoods. Sanitation.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. “Bar owners want people to feel the aspect or theme of the restaurant when they first walk through the doors,” Fischbeck said. Audio Systems. Visual Systems. Tabletop Devices.

Equipment 500

Equipment Sports Entertainment Customer Experience 500

Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Sweet Green publishes their seasonal specials as a takeaway foldout poster, with no-frills photography and an uncoated paper stock to reflect the raw simplicity of their salads.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JULY 10, 2024

” “These plates will look great in my home” One of our fine dining restaurants — whose check average is well over $100 per guest — has show plates that are on the table when the guest arrives, and each plate costs $100. A few months ago, a guest put two of the plates in her purse because she liked them.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Modern Restaurant Management

DECEMBER 1, 2021

Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. ” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s come back to Henry.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

MAY 3, 2024

Dining Out Habits of Mocktail Enthusiasts Mocktail enthusiasts are much more likely to eat out frequently and more likely to go to a chain restaurant rather than local. Survey Question: If you were dining out tonight, would you prefer to go to a local restaurant or chain restaurant? Adults 45-55 are about average at 21 percent.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

SEPTEMBER 29, 2020

During the COVID-19 pandemic, restaurants everywhere are working to safely serve customers, while also creating an atmosphere that leaves patrons with a positive and memorable dining experience. As restaurants continue to navigate limited indoor dining capacity and customers wary to dine indoors, some are expanding into outdoor spaces.

Outdoor 474

Outdoor Customer Experience Dine-in Seating 474

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

JUNE 30, 2020

They offer local, regular shopping for staples, and they often do not expect customers to dine on-site. Noma, one of the best restaurants in the world, recently reopened as a burger and wine bar. A major lesson of this pandemic is that the places we dine are at once incredibly special and commonplace. Consider the Bodega.

Kitchen Safety 450

Kitchen Safety Customer Experience Food Safety Food Supply 450

Modern Restaurant Management

JULY 31, 2024

They found interest in pumpkin knows no bounds, with all types of establishments adding it to their menus, including cafes, diners, pubs, bakeries, cider works, bars, and even restaurants catering to specific dietary preferences. With the pumpkin spice market forecast to be worth $2.4 With the pumpkin spice market forecast to be worth $2.4

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474