7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. In response to the influx of delivery and pickup orders at Teriyaki Madness, the brand has added drive-thrus in TMAD parking lots where they didn’t exist originally.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Each with its own notifications, dings, and order screens.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

SEPTEMBER 28, 2022

They worry because rising food costs and inflation go hand-in-hand. The rising expense of food and supplies is trending ahead of inflation rates causing restaurant margins to plummet. Promote online ordering and payment. Anytime they need to update, restaurant owners can easily make those QR code changes online.

Online Ordering 488

Online Ordering Food Supply Social Media Food Order 488

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

OCTOBER 18, 2021

We saw “homegating” become a trend in 2020 and have concluded that because of the innovations being introduced in the space, it will continue for years to come as consumers are now accustomed to enjoying direct-to-consumer food and beverage options. The subscription includes several taco options, making ordering simple.

Loyalty Program 493

Loyalty Program Online Ordering Mobile Ordering Beverage 493

Modern Restaurant Management

DECEMBER 31, 2024

Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.

Sustainability 324

Sustainability Sourcing Consumer Goods Seasonal Menu 324

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

SpotOn

OCTOBER 28, 2024

While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Breakfast foods (hear us out!)

Bar 98

Bar Seasonal Menu Online Ordering Food Order 98

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent, from 16.93

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. Restaurants and bars can use it to identify areas needing enhancement, adapt to changing trends, and refine operations.

Bar 364

Bar Tip Distribution Customer Experience Customer Service 364

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

Hospitality 474

Hospitality Insurance Government Online Ordering 474

ChowNow

JANUARY 19, 2022

Eye-popping photos of chocolate bars and truffles certainly don’t look like your usual health-food store, but that’s exactly what makes Andrew and Sydney Verwilst’s concept so popular. . real food) ingredients,” says Andrew of the husband-and-wife team. Choosing The Right Online Ordering Partner For Growth.

Online Ordering 370

Online Ordering Point of Sale Food Order Small Business 370

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying. Today’s Special: Augmented Reality.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

FEBRUARY 5, 2021

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Guests will be able to browse the menu, order, and pay from their personal mobile devices. Guests can contact Eureka!

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JUNE 28, 2022

The prominence of food delivery and service robots has increased in the overall restaurant industry. In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Rise of Service Robots- A New Era of Human-Like Services.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MAY 5, 2023

QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. Restaurateurs can’t afford to lose employees amidst the current labor shortage.

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages. to 2 p.m.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 10, 2020

Restaurateurs put great passion into their food, their concept, and their decor. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. Your online presence is almost as important as your restaurant itself.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

MAY 1, 2020

Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). ” Safety, hygiene and the food supply chain. .”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479