Modern Restaurant Management

MARCH 5, 2021

A well-designed restaurant website will help bring guests from online into your restaurant’s front door. Ordering Online. The COVID-19 pandemic has more than doubled online food ordering and delivery. If ordering online is now a major part of your business, then you want this to stand out more.

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Mobile Ordering Online Ordering Social Media Food Order 491

Modern Restaurant Management

SEPTEMBER 14, 2020

Even in states that now allow indoor dining with safety measures, many customers still have concerns that keep them away, perhaps because a significant percentage of this summer’s outbreaks are linked to bars and restaurants. You can also ask staff to complete online questionnaires to assess COVID-19 risks.

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Online Ordering Kitchen Safety Food Safety Customer Experience 493

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. Restaurants and bars can use it to identify areas needing enhancement, adapt to changing trends, and refine operations.

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Bar Tip Distribution Customer Experience Customer Service 364

ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

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Ordering Email Marketing Social Media Online Ordering 195

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Lacking pre-authorization and bar tabs.

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2025 POS Bar Point of Sale 78

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint and accompanying webinars are available on the company’s “Make it Now” online platform, designed to provide operators resources and solutions to help them adapt to changing industry needs.

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Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

SpotOn

OCTOBER 28, 2024

While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Pizza Pizza is a crowd-pleaser.

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Bar Seasonal Menu Online Ordering Food Order 98

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.

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Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

APRIL 1, 2020

In response to the influx of delivery and pickup orders at Teriyaki Madness, the brand has added drive-thrus in TMAD parking lots where they didn’t exist originally. Because patrons are not able to dine out, call-ahead orders have increased. We will pick ten winners to receive free bowls for a month (four free bowls!)

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Technology Healthcare Social Media Mobile Ordering 472

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

SEPTEMBER 28, 2022

Promote online ordering and payment. Unlike standard bar codes — limited to storing just 20 digits of data — QR codes can hold several hundred times more data. Anytime they need to update, restaurant owners can easily make those QR code changes online. Online Ordering and Payments.

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Online Ordering Food Supply Social Media Food Order 488

EATER

JANUARY 13, 2025

And unlike the bar you pick up at grocery store checkout, these boxes of chocolates are always a celebration. You cant select individual flavors when you order to ship online, but trust, they wont disappoint. Topogato Eater SF once called Topotgato San Franciscos most audacious online chocolate shop.

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Online Ordering Bar 2025 Take-out 264

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. " "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox

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Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

OCTOBER 18, 2021

Here are few of the technology advancements that we’ve seen influence many consumers to embrace “homegating” rather than make their way back to bars and stadium. The pandemic closed neighborhood bars, and stadiums took precautions by not allowing fans to set up shop in their parking lots for tailgates. sales rose 7.7

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Loyalty Program Online Ordering Mobile Ordering Beverage 493

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent, from 16.93

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Fast Casual Fine Dining Employee Relations Customer Service 493

7 Shifts

NOVEMBER 14, 2024

If you have a bar, bartenders who are trained in specific drink preparation techniques and bar management will deliver faster and more consistent service, which enhances the overall customer experience. With online training, restaurant operators can guarantee that all staff receive consistent, high-quality instruction.

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Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

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Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

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Hospitality Insurance Online Ordering Government 474

Modern Restaurant Management

MARCH 4, 2021

In a world that moves at the speed of smartphone clicks, calling a restaurant to place an order suddenly feels antiquated (even if many of us still do it). Recently, a major fast casual chain disclosed to a friend that they don’t even answer the phone when their kitchen gets backed up; in-person and online orders take precedence.

Kitchen Safety 493

Kitchen Safety Online Ordering Food Safety Consumer Goods 493

Modern Restaurant Management

FEBRUARY 16, 2022

Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? The increase in online ordering is changing the way designers view restaurant layouts and floor plans.

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Design Fine Dining Online Ordering Dine-in 558

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

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Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

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Online Ordering Customer Service Website Management Food Order 546

ChowNow

JANUARY 19, 2022

Eye-popping photos of chocolate bars and truffles certainly don’t look like your usual health-food store, but that’s exactly what makes Andrew and Sydney Verwilst’s concept so popular. . In just over a year on ChowNow, ingrained has served over 20,000 orders to thousands of diners. Choosing The Right Online Ordering Partner For Growth.

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Online Ordering Point of Sale Food Order Small Business 370

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

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2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 13, 2020

Meanwhile, the recovering hospitality industry – which wa s estimated to have lost $120 billion by the end of June – is bracing itself for potentially another round of mandated restaurant and bar closures. However, this round of closures doesn’t have to mirror the first wave. And the benefits don’t stop there.

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Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

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Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Enthusiasm for getting back to bars and restaurants is translating into higher spend. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. foodservice industry. Check values up. People want printed menus.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JUNE 15, 2021

The latest report reveals behavior and intent of consumers in areas including path to purchase, cocktail ordering, RTD consumption and takeout/delivery. Soft drinks and beer lead the way with categories drunk in bars and restaurants since returning to the On Premise. 77 percent are spending the same of more than pre-COVID-19.

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2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Drink choice.

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2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 11, 2020

Online ordering systems like Upserve and third-party delivery apps have made this an increasingly realistic prospect. “If you’re a bar, you could serve coffee and pastries during the day to keep different revenue streams open while not having to use the resources of a whole restaurant."

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

FEBRUARY 5, 2021

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Guests will be able to browse the menu, order, and pay from their personal mobile devices. Guests can contact Eureka!

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Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

DECEMBER 18, 2020

Tap 42 Craft Kitchen & Bar features modern interpretations of gastropub fare with signature craft cocktails, an extensive wine list, and more than 42 craft beers to choose from. "Constant changes to rules tested the brand but Tap 42 relied on their leadership and strong culture to rebound and envision an even brighter future.

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Leadership Magazine Online Ordering Outdoor 433