EATER

DECEMBER 3, 2024

Jutharat Pinyodoonyachet/Eater NY Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 20 Eater cities What does 2024 taste like? Carnitas Ramirez in Alphabet City received an award from Eater NY for Best Counter-Service Spot.

2024 327

2024 Food Truck Social Media Customer Experience 327

Modern Restaurant Management

DECEMBER 31, 2024

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 5, 2024

Emerging Trends in Glassware Specialty glassware for signature cocktails has been a growing trend for restaurants and bars for several years, capturing consumer attention through presentation. Current glassware trends include: Clean, simple lines that highlight the aesthetic of specialty drinks.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

DECEMBER 13, 2022

People have already started making lists of possible locations to ring it in, and your restaurant, bar, or party needs to be the place to be. Having some choice specials on hand is an excellent way to stand out from the crowd. Add the high proof by slowly pouring over the back of a bar spoon against the edge of the glass.

Specials 449

Specials Seasonal Menu Menu Take-out 449

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

SpotOn

OCTOBER 28, 2024

While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Pizza Pizza is a crowd-pleaser.

Bar 98

Bar Seasonal Menu Online Ordering Food Order 98

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

FEBRUARY 9, 2022

. “We are booked and have been since shortly after posting about the lunch on our social media channels,” said Sally Davis, General Manager of Eliza Restaurant & Bar in Baton Rouge, Louisiana. "Reservations ” photos courtesy of Eliza Restaurant & Bar. Photos courtesy of Eliza Restaurant & Bar.

Events 474

Events 2010 Social Media Reservations 474

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. But while wings still dominate as the top football snack, new data suggests that more fans are choosing to watch the game at home rather than head to their local sports bar. Vegas Jackpot, New Orleans Next?

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

MARCH 11, 2025

– Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather. – Benny Tadele, Executive Vice President and President of Restaurants at NCR Voyix Outdoor dining saved New York City by keeping the restaurants and bars open.

Mobile Ordering 408

Mobile Ordering Kitchen Safety Fine Dining Food Safety 408

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Make a Special Menu, Don't Include Everyday Things. Change Up Happy Hour Specials Every Week.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. But its easy to find great meals if you know where to eat.

Hotels 283

Hotels Seasonal Menu Back of House Small Business 283

Modern Restaurant Management

FEBRUARY 17, 2022

Winter can be a tough season for restaurant and bar owners. The colder months bring a fresh set of challenges to the restaurant and bar scene. Here are a few ideas for restaurant and bar owners to consider in an effort to continue to serve up good eats and top-tier service during the winter season.

Social Media 474

Social Media Seasonal Menu Customer Service Consumer Goods 474

EATER

MARCH 14, 2025

The qualified layer of restaurant workers with experience found other work, whether its in the industry, adjacent to the industry, or outside of the industry, says Alice Cheng, the founder of Culinary Agents , a firm that specializes in job marketing and recruiting for restaurants nationwide.

Marketing 284

Marketing Recruiting Hiring Back of House 284

Modern Restaurant Management

MARCH 27, 2020

Jon Taffer is scared for restaurants and terrified for bars. But the star of Bar Rescue does feel those who are using this time wisely to regroup will have the best chance for coming back strong. "The "The fighter is going to win, right now." "People can't learn to be a chef, but they can learn to mix a drink."

Front of House 438

Front of House Social Media Back of House Seating 438

Modern Restaurant Management

APRIL 21, 2023

Restaurants and bars are often targets for robbery, burglary and theft , so much so that the FBI ranks restaurants as the eighth most common setting for violent crime and nearly half of cyber-attacks target small businesses. Bullet cameras are small, narrow and include an infrared illuminator, which is ideal for low-light areas such as a bar.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Modern Restaurant Management

JUNE 28, 2021

Greet the guest, acknowledge that they may have to wait and send them to the bar. I would rather wait and spend money at your bar than become frustrated at one of your tables. I was at a restaurant last night and the service went like this: Server: “Here are our special cocktails for tonight.” Table Service.

Customer Service 465

Customer Service Reservations Specials Training 465

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. Book a table at Jacques Bar Book a room at the Hoxton The Travel Buds Dry-aged beef at Nonos & Comestibles.

Hotels 200

Hotels Book Seasonal Menu Fine Dining 200

Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. Turn up (or Down) the Music Restaurants and bars should maintain a curated playlist that aligns with its vibe, atmosphere, and aesthetics.

Fine Dining 474

Fine Dining Events Customer Experience Seasonal Menu 474

Modern Restaurant Management

AUGUST 7, 2023

Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. People who regularly go to sports bars and restaurants want the best technology available to watch the big game. Bar owners want customers to understand the theme of the space when they first walk in.

Technology 419

Technology Sports Entertainment Customer Experience 419

EATER

JANUARY 13, 2025

And unlike the bar you pick up at grocery store checkout, these boxes of chocolates are always a celebration. Founder Mike Orlando started Twenty-Four Blackbirds with a DIY mindset even making some of the equipment himself and the ethos that selecting high quality, bean-to-bar chocolates should feel fun and accessible.

Online Ordering 260

Online Ordering Bar 2025 Take-out 260

ChowNow

FEBRUARY 28, 2025

Start by posting content customers want to see, like your food, your restaurant, and behind-the-scenes kitchen and bar moments. Offer Limited-Time Specials to Create Urgency Nothing motivates diners quite like a deal that wont last forever. Restaurants are very fortunate that what they sell is extremely visually appealing.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

MARCH 17, 2021

After displaying the restaurant name and logo, there’s more work to do to incorporate smaller restaurant signs around the business to promote specials, new menus, hours, etc. Window Decals and Clings : Window decals and clings are a smaller option to post around the restaurant to advertise things such as hours and specials.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

AUGUST 11, 2021

As architects and leaders at AO, we had the special opportunity to convert a historic corner building in our own neighborhood of Old Towne Orange, California., where our own offices have been for more than 45 years, into a contemporary American whiskey bar, Bosscat Kitchen and Libations.

Front of House 493

Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. “Bar owners want people to feel the aspect or theme of the restaurant when they first walk through the doors,” Fischbeck said. Audio Systems. Visual Systems. Tabletop Devices.

Equipment 500

Equipment Sports Entertainment Customer Experience 500

Modern Restaurant Management

DECEMBER 22, 2021

When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature. For darker toned restaurants, like steakhouses that have robust and darker themes, consider creating special drinks with smoke and maple influences. Design Development from COVID.

Design 531

Design 2022 Front of House Back of House 531

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? How do you handle situations where an employee is underperforming?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. The term has somewhat murky origins but has always been tied to the restaurant, bar, and hospitality industry. Table of Contents. What does 86 mean? Where did the term come from?

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

DECEMBER 1, 2020

It’s no secret among bar and restaurant owners that customer experience is key. Once implemented, businesses can leverage a reward system to boost sales during slow periods, with adjustments like bonus point periods or special offers for diners. Consider Your Customer’s Safety and Privacy. Emphasize Community.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

Modern Restaurant Management

APRIL 2, 2024

At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up. It’s one reason we offer smaller portions at our Spuntino Wine Bar & Italian Tapas locations.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Harbor Touch

MARCH 18, 2025

If shrimp sits unused, swap it for wings or a seasonal special. Weve seen a diner lose regulars after a sold-out weekend special. A robust bar and restaurant POS system can simplify thislearn more at Harbortouchs bar and restaurant POS page. Trim staff there and push a special to lure diners. Notice a slow Tuesday?

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

JUNE 10, 2020

Bars, restaurants, country clubs, and even homeowners have already discovered that comfortable, year-round outdoor seating is not only possible, but feasible. The investment could also pay off long-term when, after larger gatherings are once again permitted, the space can also be used for special events. But does such a product exist?

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

AUGUST 18, 2021

Restaurant owners can separate the kitchen, dining area, and bar using different techniques with walls, altering the layout of the space to create a better traffic flow and better experience. Half walls can often be found in upscale establishments because the people who patron these bars want to see and be seen. Create Partitions.

Design 508

Design Customer Experience Bar Specials 508

Modern Restaurant Management

MAY 22, 2020

On weekends, families come in to pick out a cone or one of the shop's special sundaes. In addition to delivery and takeout, an ice cream shop and a bar and grill in Kane County, IL both implemented out-of-the-box solutions to serve their customers during the current pandemic. However, Lange didn't stop there.

Front of House 408

Front of House Customer Service Delivery 2003 408

Modern Restaurant Management

APRIL 8, 2020

In order to pull off successful events and cater to their clients’ needs, event planners and their bar staff. Bring sustainability to the bar by using whatever ingredients are already on-hand in the kitchen as garnishes or create daily drink specials based on them. need to be in the know with all the upcoming trends.

Events 474

Events Beverage Recycling Seasonal Menu 474

7 Shifts

NOVEMBER 25, 2024

Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. This may seem obvious, but keeping an open communication channel between management and staff is a great way to reinforce the importance of an active staff. A “totally satisfied” customer contributes 2.6

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221