Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. They are confident people want to go back to dining out and not be reminded of COVID-19.

Front of House 386

Front of House Back of House Seating Design 386

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. Alcohol To-Go Will Expand.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JUNE 6, 2022

During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. This is especially true for the hotel bar.

Hotels 450

Hotels Customer Service Beverage Customer Experience 450

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. by about one percent.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. You have to be able to get to your seat and then enjoy your food and beverage there, Krivosik says. Heres how they got there.

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Serving Seasonal Menu Food Supply Menu 276

Modern Restaurant Management

MAY 7, 2020

Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. On The Border Mexican Grill & Cantina reopened its dining rooms in 45 restaurants across Georgia, Oklahoma, South Dakota, Tennessee, and Texas on May 6.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? Outdoor dining works great during the warmer weather, and for facilitating additional curbside/delivery. One key to making this a success is marketing.

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Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

AUGUST 18, 2023

Something is up at in the dining room of Ronin Farm and Restaurant in Bryan, Texas. Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. It's the tables!

Back of House 418

Back of House Seating Seasonal Menu Design 418

Culinary Cues

FEBRUARY 18, 2020

In other words, for a very long time membership had little concern for the financial viability of the food and beverage department – this was simply a service for members that was expected to be there, in any shape or form that members wanted, when it was sought.

Beverage 518

Beverage Events Food Order Website Management 518

EATER

NOVEMBER 27, 2024

Yet some people are unfamiliar with what even makes up Indigenous food because of the historical erasure of Indigenous culinary traditions, the limited availability of Native ingredients, and the lack of widespread Indigenous representation in mainstream dining. My garden is where it all starts,” Oden explains.

Innovation 320

Innovation Food Truck Seasonal Menu 2004 320

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka!

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 17, 2019

Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” Eatertainment venues offer the combined attraction of entertainment and dining, which helps drive revenue. "It's Need more tips?

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Entertainment Customer Experience Seating Beverage 442

Modern Restaurant Management

APRIL 15, 2020

Robert Earl is Founder of Earl Enterprises (Buca di Beppo, Earl of Sandwich, Bertucci’s, Mixology Grill & Lounge), Founder of Virtual Dining Concepts (Wing Squad), Co-Founder of Chicken Guy! Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

Culinary Cues

DECEMBER 8, 2022

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. It is the chef’s job to set the stage.

Front of House 442

Front of House Back of House Seating Food Truck 442

Modern Restaurant Management

SEPTEMBER 23, 2020

With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. In some early adapter restaurants, like Dadawan in The Netherlands, themed robots greet customers, check temps and seat guests.

Technology 517

Technology Kitchen Safety Food Safety Online Ordering 517

Modern Restaurant Management

DECEMBER 28, 2020

Chris Adams, VP of Strategy, Oracle Food & Beverage. Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Focus POS

AUGUST 19, 2020

COVID-19 turned the industry on its head, and even though restrictions are now beginning to loosen and people are dining out more, restaurant operators are still working hard to recoup some of the losses they experienced in the first two quarters of the year. . However, it’s essential that restauranteurs get their outdoor seating right:

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Seating Outdoor Restaurant Law POS 174

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Guests will return when the effort expended to create memorable complete dining experiences is front and center. It is, and must be, a team effort. Does this seem farfetched?

Front of House 474

Front of House Customer Experience Dine-in Training 474

Modern Restaurant Management

AUGUST 18, 2021

In 2020, the pandemic forced over 111,000 bars and restaurants in the United States to close permanently, severely impacting the drinking and dining scene abandoned last winter. Guests do not want to simply walk through a doorway and be seated in the corner, away from the excitement.

Design 450

Design 2021 Bar Entertainment 450

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

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2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. It is calculated by dividing the number of guests served by the number of tables available during that time period.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? What menu inspiration will chefs use as they create new and fine tune traditional favorites? Wellness is a still a top trend in catered events for 2020. It is important to people to continue their commitment to the diet and lifestyle they follow. Photos courtesy of Cameron Mitchell Premier Events.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. The key to the industry's recovery will be the strength of each daypart. foodservice industry. Visits at P.M. ” 2.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

APRIL 8, 2021

For example, Americans dine out frequently, both at fine dining restaurants and more casual establishments, with delivery apps filling in for in-person seating at the moment. Food programming on TV is at an all-time high, and every media format inundates us with all things food-related. How Hospitality Can Close the Gap.

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Hospitality Food Hotels Social Media 383

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. This number is essential because it helps you determine the price of your food and beverages.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. How hard can it be – right?

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Cash Management Social Media Restaurant Law Communication 428