Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 14, 2020

A Diversified Renewable Energy Portfolio, aiming to offset 50% of company-operated roasting and beverage production sites and electricity consumption in the U.S. "Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful."

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants.

Food Truck 100

Food Truck Fast Casual 2024 Food 100

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. Shopping malls.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

Black Box Intelligence

NOVEMBER 16, 2021

in fast casual restaurants in Q3 compared to Q2. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. To learn how you can make changes like these to drive restaurant sales, consider using a guest intelligence tool that will help you eliminate guesswork.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Since the week ending June 28 the industry’s recovery remains stagnant. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 197

2020 Loyalty Program Mobile Ordering Food Safety 197

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr.,

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. Limited-service Restaurants, such as fast-food, were up 21.7 Online sales grew 19.9 percent and 95.6 percent, respectively. Spending at restaurants grew 118.8

2021 201

2021 Consumer Goods Small Business 2020 201

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. .

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. White Castle Employs Flippy the Robot. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Black Box Intelligence

APRIL 22, 2022

Restaurant Guest Satisfaction Snapshot™ – March, 2022. The restaurant industry continues to post growth year over year, but the rate slowed down considerably during March as the industry is starting to lap over a period of accelerated recovery last year. Guest counts have not been able to keep up. Top 5 Restaurant Brands.

Guest Recovery 52

Guest Recovery Point of Sale Food 2022 52

Modern Restaurant Management

NOVEMBER 5, 2019

Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. This frees up time to focus on guests, while the features do the hard work on their behalf. Restaurant management can set these features, and then forget them.

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. " On #GivingTuesday (Dec. ” Curbside Olo.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Food Truck 147

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95 in Plano, Texas.

Back of House 131

Back of House Hotels Design Leadership 131

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Weekly Restaurant Insights.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JULY 1, 2021

The pandemic allowed more restaurants across the country to deliver alcoholic beverages, and that trend continued into 2021. When they do go out, consumers prefer local restaurants over national chains; QSR more than fast casual or casual dining; and coffee shops/casual eateries are preferred over "breakfast only" spots.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154