Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. trust in fountain beverages. Post-COVID, guests will still be more likely to order fountain beverages than bottled beverages.

Food Safety 189

Food Safety Consumer Goods Beverage Mobile Ordering 189

Modern Restaurant Management

MAY 6, 2020

No Hot Shot (recovery) Deliveries. At the moment, many food and beverage manufacturers are stating that they are filling all orders with a focus and increase on to-go products, as off-premises meals have become the sole source of operator revenue. Delivery Windows & routes are shifting. Changes in minimum drop sizes.

Supplies 165

Supplies Guest Recovery Food Supply Communication 165

Modern Restaurant Management

SEPTEMBER 9, 2020

While the PSL is a seasonal beverage reserved for the autumn months, Starbucks has offered it earlier and earlier every year. Since the start of the recovery, Starbucks’ peak foot traffic was more than 20percent below 2019 levels, showcasing the power of the PSL. 2020 was no exception, as the PSL hit stores on August 25.

Guest Recovery 158

Guest Recovery Seasonal Menu 2019 Beverage 158

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Hot Schedules

NOVEMBER 3, 2021

With the very food and beverages your restaurant relies upon to operate no longer assured, knowing who to trust and what to expect over the coming months becomes essential. The market for food and beverage products infused with CDB oil is growing with coffee shops and cafes. b3lineicon|b3icon-trees|?|Trees. Sustainability.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. The Buzz on Beverages.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

APRIL 27, 2020

The length of the recovery from the Covid-19 pandemic and the severity of the decline remains unknown, but reopening will need to be done carefully with possibly dramatic changes to pre-pandemic approaches to capital management, sanitation, operations, and marketing.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

2021 203

2021 Hotels Airlines Guest Recovery 203

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

APRIL 27, 2020

The length of the recovery from the Covid-19 pandemic and the severity of the decline remains unknown, but reopening will need to be done carefully with possibly dramatic changes to pre-pandemic approaches to capital management, sanitation, operations, and marketing.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

DECEMBER 14, 2020

A Diversified Renewable Energy Portfolio, aiming to offset 50% of company-operated roasting and beverage production sites and electricity consumption in the U.S. "Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful."

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50. TableSafe, Inc.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your Cost of Goods Sold (CoGS) is the total cost of your food and beverage ingredients over a specific period of time. Tracking your cash flow allows you to create a cash flow forecast. Review CoGS and P&L daily.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Black Box Intelligence

NOVEMBER 16, 2021

After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. The pandemic recovery is rapidly evolving and we’ll continue to track restaurant sales statistics across the industry. And food prices are rising overall, with restaurants outpacing grocers.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. We are looking at narrowing our menu and beverage offerings and shallowing inventory, thus creating a cause-and-effect on the entire foodservice operation.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. To learn how you can make changes like these to drive restaurant sales, consider using a guest intelligence tool that will help you eliminate guesswork.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Goliath Consulting

JUNE 15, 2020

The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. “Slimming things down a bit and having alternative solutions will help [brands] survive.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Taking on the Recovery with the right Data.

Guest Recovery 98

Guest Recovery Consumer Goods Customer Service Sourcing 98

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Restaurant365

MAY 7, 2020

Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. Do not refill beverages at the table or from common containers (e.g., Ensuring Customer Safety.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Black Box Intelligence

AUGUST 9, 2021

The industry’s labor challenges will persist through the economic recovery and beyond. A majority of workers in the food and beverage industry say they only received training after initial onboarding , meaning they don’t receive continuous education opportunities. The numbers are similar for hourly back-of-house staff.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Modern Restaurant Management

APRIL 7, 2020

“I was proud to directly employ a team of 30 people at Beast, and kept several others in business including local farms, wineries, and beverage distributors. This all-new offering will provide specialty meal kit solutions and individual pantry, fruit, vegetable, and meat items to guests in cities across the country.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Black Box Intelligence

DECEMBER 2, 2021

And with Guest Intelligence you can monitor and manage customer feedback specifically for delivery, to-go, and curbside. 2-year growth rate metrics published weekly during coronavirus recovery for more accurate performance benchmarking. Interested in seeing our products in action? Request a demo here.

Delivery 98

Delivery Operations Customer Service Food Order 98

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. “Restaurants should consider alternative ways of driving guests back to make up for the loss in gift card sales,” said Paytronix President and CEO Andrew Robbins.

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests.

Food Truck 100

Food Truck Fast Casual 2024 Food 100

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” Engagement with non-alcoholic beverages in bars and restaurants also increased by a staggering amount. percent compared to 2019.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Rocket Fuel

MAY 1, 2023

This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years. can increase your average guest checks and boost margins.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Black Box Intelligence

MARCH 17, 2022

Restaurant Guest Satisfaction Snapshot™ – February, 2022. Behind this decline in sales growth is a similar slowdown in guest counts. Sales growth improved over twice the rate of traffic in February, as average guest check growth accelerated again. Top 5 Restaurant Brands. Sales growth was 2.7% in February, an improvement of 3.5

Pricing 52

Pricing Menu Point of Sale Guest Recovery 52

Restaurant365

APRIL 16, 2021

Since this minimum wage increase will line up with the predicted economic recovery, it’s more important than ever for restaurant owners and operators to optimize restaurant labor costs. New specials or promos can be an exciting way to welcome guests back to your restaurant. Ask for a free demo of Restaurant365 today.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88