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Why (and How) to Apply Business Intelligence and Data Analytics to Restaurant Technology

Modern Restaurant Management

At a time when most food and beverage leaders wouldn’t consider launching a new concept without a deep dive into the data, most lack even basic information about technology maintenance that could drive cost-saving, satisfaction-enhancing change. The shift to cloud-based applications has not changed the equation.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

The POS system works in concert with the smart device at the table, sending the bill directly to the customer. That means you can see if everything from dispensed condiments to poured beverages aren't being wasted, helping your establishment save money and maintain efficiency.

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Steady Work: Best Restaurant Management Advice from Starbucks’ ‘Playbook’

Modern Restaurant Management

In fact, the illustration below was based on POS data collected from a Starbucks cash register in Chicago, plus time and motion studies conducted by the lean team. For this hour, the barista might work the two-beverages-at-once cycle. We had drawn work sequences before, but this was different.

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Five Restaurant Accounting Tips for Non-Accountants

Modern Restaurant Management

Historical sales levels can indicate what food, beverages, and supplies you need to buy for the next comparable sales period. Check your inventory against data collected by the POS. Your physical count should match what would be left over after you compare your order invoices minus the sales that are shown in the POS reports.

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For Restaurants, Investing in Loyalty Is an Investment in the Future

Modern Restaurant Management

Personalization Is the Key A successful loyalty program takes a holistic approach and engages with customers across a variety of channels beyond the POS, including mobile app, online (web-based), social media, and email marketing and emerging channels such as voice, chat, and web3/metaverse.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system.

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