Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 13, 2020

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders. Operators must also get creative with guest offerings.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. " To learn more and register, click here.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. Locally-owned establishments, bars, coffee shops, franchises and all other food and beverage businesses must adhere to strict regulations in addition to their own standards.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

SEPTEMBER 9, 2020

While the PSL is a seasonal beverage reserved for the autumn months, Starbucks has offered it earlier and earlier every year. We are certain people will continue to crave the comfort of pumpkin in their food and beverages to capture the coziness of fall.” 2020 was no exception, as the PSL hit stores on August 25.

Guest Recovery 395

Guest Recovery Seasonal Menu 2019 Beverage 395

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Don’t be afraid to have fun with Valentine’s Day by offering holiday-specific specials like pink alcoholic beverages or heart-shaped desserts. Upsell with Valentine’s Day Specials.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

OCTOBER 7, 2024

per month that provides more reward points, unlimited free delivery, priority reservations and the services of a VIP concierge. a month, Panera’s Unlimited Sip Club gives members a free beverage every two hours, free delivery, early access to new menu items and a birthday treat. For $14.99

2025 474

2025 Loyalty Program Waste Compost 474

EATER

NOVEMBER 27, 2024

McConnell, whose family ties to the Blackfeet Reservation in Montana influenced his love for traditional foods, initially brought his family recipes to the food truck in 2011 with Rikard and chef Donovan MacInnis, a childhood friend.

Innovation 320

Innovation Food Truck Seasonal Menu 2004 320

EATER

SEPTEMBER 26, 2024

So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after reservations in the city — I was excited for whatever treat the place had up their sleeve. The button, however, sets up the patron with an expectation.

Loyalty Program 320

Loyalty Program Reservations Specials Customer Experience 320

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Pacing reservations and slowing down the seating of guests will keep the rhythm in order and leave everyone further away from the edge of the cliff. How hard can it be – right? Tensions are high.”

Cash Management 398

Cash Management Social Media Restaurant Law Communication 398

SpotOn

JANUARY 13, 2025

If you take reservations, you can close your reservation books by modifying your reservation hours. 💡 If you use SpotOn Reserve, find out how to modify your reservation hours with SpotOn Knowledge Base. Check your SpotOn dashboard for capital loan eligibility.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

DECEMBER 17, 2024

It’s similar to the rise in non-alcoholic beverages—people still want the taste of a great beer but may prefer one with low or no alcohol. Deliverect’s goal has always been to connect the restaurant with their customers –– whether via third party delivery apps, reservation platforms, or marketing channels.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 21, 2020

Keep customers from congregating in waiting areas by adopting a reservations-only business model. At this point, you don’t have the facility to rely on cash reserves to splurge on marketing. You can view the kinds of questions your target audiences have regarding the food and beverage Industry. Protect Your Employees.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

MARCH 4, 2021

According to the National Restaurant Association , 35 percent of off-premises customers are more likely to choose a restaurant if it offers alcoholic beverages with a to-go order. Now, the online ordering process is just as critical as is being able to make reservations via an online source. Digital first presence.

Kitchen Safety 493

Kitchen Safety Online Ordering Food Safety Consumer Goods 493

Modern Restaurant Management

SEPTEMBER 18, 2020

As a result, there has been a sizable uptick in customers shifting from coffee to green tea and turmeric drinks, and restaurants are increasing the number of beverage offerings containing superfoods. Restaurants are also seeing that customers today want energy, but they also want to still feel calm. Sanitation.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

SEPTEMBER 30, 2020

A final piece of advice for restaurants is to invest in a user-friendly reservation system. This further highlights the need for restaurants to pay close attention to details in the end-to-end dining experience: from the reservation, to the meal, to the service. The Buzz on Beverages. Expanding e-commerce investments.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. Delaware North has provided food and beverage services at the New Orleans airport since 1983. What’s Important to Travelers.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Hiring and Staff Management : Staffing is a significant challenge for any food and beverage business. Restaurants can operate with less staff and less overhead.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

Squirrel Systems

FEBRUARY 3, 2025

Collaborate with Beverage Brands for Free Samples Given that alcohol is a staple of Super Bowl celebrations, why not partner with a beverage distributor to offer free samples on game day? Beverage brands will benefit from the exposure, and youll increase foot traffic and sales.

Social Media 75

Social Media Point of Sale Email Marketing Back of House 75

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. The entire experience was elevated and so were prices.

Back of House 409

Back of House Food Supply Government Dine-in 409

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m. early bird timeslot.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 28, 2020

Chris Adams, VP of Strategy, Oracle Food & Beverage. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. generation. Ross Franklin, CEO and Founder of Pure Green Franchise. followers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JANUARY 9, 2023

59 percent changed the food and beverage items offered on the menu. Operators continue to have to make difficult choices to manage their profitability — everything from reducing hours to postponing expansions and even eliminating third-party delivery. Actions taken include: 87 percent of restaurants increased menu prices.

2023 352

2023 Employee Relations Food Supply Small Business 352

Modern Restaurant Management

AUGUST 2, 2024

” Influencer Content = Recipe for Success Matter Communications revealed findings from its 2024 Food & Beverage Trends survey. consumers uncovered insights into popular food and beverage trends on social media, grocery shopping habits, and preferences for healthier and more sustainable choices.

Influencer 251

Influencer Pricing 2024 Social Media 251

7 Shifts

SEPTEMBER 15, 2021

Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. In full-service restaurants, many POS or reservation systems can also help collect guest data for you. An informed team is your best bet for success in suggestive selling. Everybody wins!

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. GMB also provides a number of functional benefits, like enabling table reservations right from the listing. The graph trend speaks for itself. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Social Distance Shopping.

Food Safety 251

Food Safety Food Order Technology Customer Service 251

Modern Restaurant Management

FEBRUARY 14, 2022

Alternatively, create a dish or beverage to celebrate Christmas or Valentine’s Day and invite your customers to come and taste. With a promotional email, you can offer discounts when people make reservations or offer add-ons such as free drinks or prizes when they order a specific meal. Promotions.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

Modern Restaurant Management

DECEMBER 19, 2022

It’s unclear what is driving this intensifying desire for sparkling wine, but just like the explosion of hard seltzers at retail, it appears guests simply love the effervescent, refreshing quality of a wide range of beverages and are looking to sparkling wine vs. a tonic cocktail, highball or fountain soda. Get Creative with QR Codes.

Bar 474

Bar 2023 Back of House Coaching 474

Culinary Cues

JULY 2, 2023

Why is it then that so many places make lousy coffee, and a few produce a beverage that is comforting, exciting, and memorable? Heat the water to a certain temperature, grind the beans, and pour the water over the beans – easy.

Back of House 383

Back of House Seasonal Menu Café Sourcing 383

The Rail

FEBRUARY 7, 2025

The Power of Visual Storytelling The food and beverage industry is inherently visual. Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations. You can also create video content that introduces new menu items or limited-time offers (LTOs).

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Culinary Cues

JANUARY 20, 2024

There has always been a commonsense way to build a menu knowing that in the end it is the beverage, and the bookends (appetizers and desserts) that hold the greatest opportunity for profit. If it becomes more and more difficult for guests to find VALUE, then eventually they will seek better ways to spend their hard-earned cash.

Fine Dining 419

Fine Dining Back of House Food Truck Pricing 419