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Sure, there are always a few players who truly stand out and supporters are quick to point to a portfolio of statistics to lend credibility to their choice. So, really, the MVP is the team, not any one individual. The same is true in a restaurant. In a real team environment, there is room for everyone to shine at any given moment.
Ah…” when opportunity knocks, you can’t win the lottery if you don’t buy a ticket, in basketball or hockey you’ll miss every shot you don’t take, if you aren’t going all the way, why go at all,” …there are plenty of quotes that point to the same reality. This statement applies to all of us, in every situation, or any career. You might fail.
You look around the kitchen and marvel at the amount of work that takes place each day on stainless tables, in 5 00-degree ovens, on open flames, and in dozens of pots and pans washed and rewashed countless times. You decide to walk through the kitchen during these last moments and take it all in. This is not one of those moments.
Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you. That NEVER works!
Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. Take a step back and give them their due; you are part of a team. [] BE THE EXAMPLE How do you want your employees to act, represent, perform, and connect?
When we sign our work, we take full responsibility for it. “I Think about it for a moment – would you be willing to put yourself out there and take ownership for work that is less than stellar, less than the best you can do? Why not highlight them on your social media pages or in your restaurant blog.
This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. It is apparent in the classroom, the local grocery store, your doctor’s office, the gym where you work out, car dealerships, airports, subways, hotels, and yes – restaurants.
Are you serious about cooking, creating, coaching a team, and contributing to the success of a business? It may not look the same and they may have never written it down, but this is their method of operation. [] LOOK THE PART Take pride in your appearance and the sharpness of your uniform. Besides when you look good, you feel good.
Pointing out what an employee does incorrectly can be positive if it is reinforced with training to correct the problem. Employees are typically not opposed to being measured – they simply want to know what is expected and how that measurement will take place. The chef must also seek out those “teaching moments” whenever they arise.
You breathe out and shake your head again knowing that as much as you try to convince yourself, those jobs are not part of your portfolio anymore. An employee is constantly late or lacks the personal motivation to do a consistently good job – the senior chef will likely seek the cause rather than simply lash out or give up on a person.
Maybe the driver is distracted with a cell phone, engaged in a discussion with a passenger, or simply spacing out – but regardless of the reason, you see the impact before it happens, and you are unable to move out of the way. So, if this sounds like you, then take a deep breath, shake it off, stand tall and listen.
People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. Unless…a coach or player steps up and says “NO”! “We www.harvestamericacues.com BLOG. Apathy is a disease that spreads as quickly as a virus. Toynbee (author and historian).
How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. www.harvestamericacues.com BLOG. Create a Team Built to Win. It’s hard to argue with that logic.
With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely. You can find a full list of financial relief programs at our blog: COVID-19 Restaurant Relief Programs. Here are a few simple steps you can take to manage your funds.
Great food is every chef’s goal, inspired guests is a highly desired outcome, charged up cooks and a team in total sync is the chef’s calling card, and financial success is something that every chef is fully cognizant of, but this can only happen when chefs are able to focus on what they have been coached to do.
According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Or perhaps even take a short trip to visit friends or family.
Sitting is the chef’s office, or what some might refer to as a storage room with a desk, it is always enlightening to look out on the kitchen and watch the motions of those who have found a home in double-breasted white jackets and skull caps. What many chefs neglect to understand is that they are teachers, mentors, and life coaches.
You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.
Competition can be joyful and uplifting or it can spiral out of control, tearing away at reason and good faith. It was Vince Lombardi, the famous football coach of the Green Bay Packers who proclaimed: “Winning isn’t everything – it’s the only thing.”
Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids? We know that music can enhance a good time out on the town, but have we paid adequate attention to the type of music and sound level as it applies to the menu concept?
WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. Those chains are far more likely to gather their collective minds to find a way out of the storm and survive a period of business downturn.
Words that are well thought out, from our memory and filtered through the heart can bridge any gap that might exist between people. Let’s work together to figure out how to make it better.” I remember many examples in my own past as a cook where things just seemed to get out of hand. www.havestamericacues.com BLOG.
Since followers might worry they were losing access to recipes that appeared only in the books and not on her blog, she announced plans to transfer everything to the public website. And structured data like a list of ingredients can take up an entire screen while offering little context. That doesn’t mean it was easy.
So how do you stack your bench and coach your own team to maximum efficiency? The first challenge for seasonal venues is stacking the bench when there just doesn’t seem to be enough people out there to hire. When the clock is running out and you’re low on options, there are a few resources that can help you achieve just that.
A trunk-size folding table and chairs made me a better parent — or at least a cleaner one Here’s how much I love lunch: I used to run a blog called Midtown Lunch , dedicated entirely to eating lunch in the worst New York neighborhood to eat lunch in. leaving me with practically an entire day to figure out what the hell to do with the kids.
Post-consumer waste is everything that’s wasted after it reaches your guests, like leftovers that get thrown out after they’re served. Take a deep dive into the items that have the largest variance to find the cause of waste. Coach staff members on zero food waste tactics. Keep a food waste journal. Count inventory regularly.
With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Executing benefit renewals and enrollments takes time, especially in dispersed, decentralized organizations with numerous franchise locations.
Chefs, like those listed above are beaten up, stressed out, pressured, critiqued, and second-guessed throughout their careers, so why in the world do many continue to hang on past a reasonable point in their lives. The people I chose to work with and hang out with were(are) passionate about what they do. So, what gives?
The question is: which path will we take? Most games, including the one with my fully embraced and supported team from Buffalo, New York were addressed in the end just like the famous coach, Vince Lombardi said decades ago: “I never really lost a football game; on occasion I simply ran out of time.”. CAFÉ Talks Podcast.
Don’t let the world keep taking your major pieces on the chess board. Take control of the situation, research your options, study the competition, enhance your skills, step outside the norm, take a chance and have fun with the opportunities rather than feel incumbered by the obstacles. So, what are you going to do about it?
This blog was originally produced for Hospitality Technology. Technology is a Tool to Coach Your Managers. Advanced labor forecasting takes the subjectivity out of your restaurant employee scheduling. Check out the HotSchedules OpX Podcast for an interview with Dean Haskell of National Retail Concept Partners.
This blog was originally produced for Hospitality Technology. Technology is a Tool to Coach Your Managers. Advanced labor forecasting takes the subjectivity out of your restaurant employee scheduling. Check out the HotSchedules OpX Podcast for an interview with Dean Haskell of National Retail Concept Partners.
We can take impeccable care of our chef uniform and careless about washing our hands for 20 seconds. Greatness is a way of presenting yourself, of functioning day-in and day-out. Excellence takes commitment, passion, knowledge, practice, and damn hard work. You are either in the pursuit of greatness, or you aren’t.
Our 5-Step Approach We offer a suite of customizable services based on your needs and we collaborate with you to ensure that you get the guidance and coaching you need every step of the way. Plan of Action This is where we establish the direction you should take based on a research and analysis-based plan of action.
This budget should lay out the larger goals, but it should also provide CoGS and labor data broken down by week, day, or even day part. Many people associate accountability as taking the blame if something goes wrong. Cost Out Your Menu Items and Recipes. 4. Use Purchase Orders and Buy Only What You Need.
This budget should lay out the larger goals, but it should also provide CoGS and labor data broken down by week, day, or even day part. Many people associate accountability as taking the blame if something goes wrong. Cost Out Your Menu Items and Recipes. Use Purchase Orders and Buy Only What You Need.
Check out Restaurant365’s free employee turnover calculator to determine how much turnover is costing your restaurant group.). However, implementing industry skills training, mentorship, and a healthy culture takes time and may not show immediate quantifiable return on investment. Focus on training and development.
Linking your footprint to other businesses by offering or renting out space for a partner’s pop-up table in your space or sharing a combined retail space could provide a more complete customer experience and could even reduce overhead costs. Take, for example, a local boutique.
Addison, 13, decided to take culinary arts because her mom is a baker and she’s inspired by her, while Hannah, 14, became more interested in cooking from browsing food blogs. When you teach adults, you start out with knife skills right away,” Silverman explains. The curriculum, compared to culinary school, is flip-flopped.
We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. Additionally, you could be missing out on recoverable revenue and payouts from DSPs. Ability to dig into which stores, days of the week, and/or dayparts may require more attention and coaching 03.
Maybe you advertised in the wrong places and were left feeling like there are no quality staff out there. That alone may help weed out some of the poor performers; once your staff can’t run the restaurant their way anymore, they may choose to move on to another restaurant with lower expectations. But hope isn’t a good business model.
Maybe you advertised in the wrong places and were left feeling like there are no quality staff out there. That alone may help weed out some of the poor performers; once your staff can’t run the restaurant their way anymore, they may choose to move on to another restaurant with lower expectations. But hope isn’t a good business model.
Did you know that there are some small business tax dedications that you can take advantage of? In addition, there are two ways you can figure out the deduction for business travel in your car. The second way is to figure out the percentage of time you use your vehicle for business use. You Can Deduct Your Home Office.
The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. The look of the service staff, cooks on the back loading docks grabbing a smoke break, salesclerks with arms folded, starring out shop windows, and nervous shop owners checking their bank accounts on cellphones was disconcerting.
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