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MRM Research Roundup: End-of-July 2020 Edition

Modern Restaurant Management

Nearly six months into the crisis that rocked the restaurant industry, Upserve asked customers to complete a survey about how restaurants have been affected by the COVID-19 crisis. They asked customers what their biggest challenge was due to COVID: Food cost or supply chain issues. How Have Restaurants Been Affected by Covid-19?

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10 Proven Restaurant Management Tips and Tricks for Success

Harbor Touch

The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Motivated teams deliver better service. That keeps customers coming back for more.

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What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.

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Ditching the Marketplace: Getting Diners to Use Your Restaurant Ordering System

ChowNow

These middleman platforms with millions of users lure restaurateurs with promises of big sales and countless new customers. In this blog, we’ll share strategies that will help you educate your customers on harmful commissions and incentivize them to order directly from you. . Plus, they’ll avoid extra service fees.

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How to Set Up Online Ordering for Restaurants

7 Shifts

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

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Ultimate Restaurant Website Design Guide for Beginners

7 Shifts

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

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Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

Goliath Consulting

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.”