MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? The dance is well designed, and every person plays a role in bringing service to fruition. The work of the line cook is an exercise in choreography.

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Uniforms Front of House Back of House Food Supply 382

Restaurant Technology Guys

NOVEMBER 22, 2022

The handheld POS device is one piece that is making things easier for restaurants and customers. This highly convenient and versatile handheld unit is excellent for streamlining payments and speeding up the customer's wait times for checking out. .

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POS Customer Service Technology Blog 125

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I

Customer Service 52

Customer Service Café Hiring Point of Sale 52

Bingage

APRIL 14, 2021

POS Systems has changed the pattern of how the restaurant industry works. To be updated and evolv e the latest technology, POS software is being designed for this purpose. What is Restaurant POS software? A restaurant POS software manages and streamlines all your restaurant business operational work.

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POS Online Ordering Loyalty Program Point of Sale 97

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Focus POS

MAY 5, 2020

POS software for restaurants does more than just process transactions. On the front end, POS software for restaurants empowers employees to do their jobs better, faster, and more accurately. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

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POS Mobile Ordering Point of Sale Inventory 120

Restaurant Technology Guys

NOVEMBER 21, 2019

Bar POS and nightclub POS features are both tremendously important in ensuring the profitability of these types of outlets; not only by providing management with excellent up-to-the-minute data but also by permitting front of house staff to devote the maximum amount of time to providing excellent customer service.

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POS Bar Front of House Customer Service 78

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

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Online Ordering Blog Ordering Front of House 78

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. The CDC offers several steps you can take to reduce the risk of illness for your customers, employees, and your community while building trust. Also, consider investing in a new POS system.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

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BOH POS Influencer Point of Sale 368

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Clover - Restaurants

SEPTEMBER 4, 2024

In a full-service restaurant, satisfied diners may linger over conversation and coffee. Or, your customers are waiting to receive their checks, so they can pay and leave. Next, we’ll provide strategies and tools to help improve table turnover efficiency overall for full-service and quick-service restaurants. Don’t worry.

Front of House 52

Front of House Mobile Ordering Back of House Customer Service 52

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Ordyx

MARCH 28, 2021

Service is key here. This article will cover some restaurant tips and a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits. Your POS system is a great tool for enabling confidence in choosing the exact number of employees needed for each shift.

POS 52

POS Inventory Point of Sale Consumer Goods 52

Squirrel Systems

JUNE 5, 2020

In a previous blog , we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In a Hotel Technology study published in 2018, 74% of restaurant diners order food online or through a mobile app.

POS 52

POS Delivery Ordering Online Ordering 52

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share. POS systems have evolved into operations hubs.

Online Ordering 196

Online Ordering Website Management Point of Sale Inventory 196

Clover - Restaurants

AUGUST 16, 2024

Join us as we explore the key restaurant technologies you can integrate into your FSR, including QR code menus , scan-to-order functionality, handheld POS systems , and more, to transform your operations and boost your bottom line. This leads to quicker table turnover and shorter waits, enabling you to serve more customers each day.

Technology 52

Technology Mobile Ordering POS Customer Service 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Chowly

JULY 11, 2024

From managing kitchen operations, overseeing customer service, and handling marketing efforts to ensuring compliance with health regulations, their responsibilities are complex and varied. Success isn’t just about serving exceptional dishes; it’s about navigating the entire customer journey from start to finish.

Operations 105

Operations BOH Customer Service Customer Experience 105

Ordyx

DECEMBER 19, 2019

Whether it’s worrying about staffing, keeping up with inventory levels, ensuring customer satisfaction, or a host of other problems, restaurant owners are constantly on the move and constantly trying to increase their restaurant’s potential. About the Author: Coleman Howard Coleman Howard is a Marketing Manager for Ordyx POS.

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POS Email Marketing Point of Sale Demo 52

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Examples include general understanding of finance, customer satisfaction, business hierarchy, and career advancement. 15 'Soft' Food Service Skills For Your Resume [List].

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148

Clover - Restaurants

JUNE 14, 2024

Among these is the migration away from third-party ordering apps, as 71% of customers prefer a restaurant’s own website or app due to the personalization , cost efficiency, and convenience they offer. Integration with technology: Utilizes advanced POS systems, such as Clover, to manage online orders , payments , and inventory seamlessly.

Online Ordering 52

Online Ordering Ordering POS Customer Service 52

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. View our free e-book: How to Calculate Your Restaurant’s ROI from a POS Deployment.

POS 162

POS Customer Service Technology Training 162

Focus POS

FEBRUARY 10, 2022

All-in-one POS systems should make your life easier, not add to the list of items that need to be managed. When you work with one provider that understands your business, you can shop with confidence and know that you’ll receive more personalized service than you would at a larger, brand-name company. Customer Experience.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

BNG Point of Sale

DECEMBER 6, 2021

In this blog post, we will discuss what you need to know about ADA compliance for POS systems so that you can keep your business compliant. . Why Do You Need ADA Compliance for Your POS System? In addition to other ADA compliance requirements, your POS system must be accessible. What i s ADA Compliance?

POS 52

POS Employee Relations Restaurant Law Point of Sale 52

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

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Loyalty Program Email Marketing Coupons Customer Service 187

Clover - Restaurants

MAY 2, 2024

What is concierge service? While luxury is often associated with concierge services, all they really mean is a personalized customer experience. That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses.

Customer Service 52

Customer Service Loyalty Program Healthcare Social Media 52

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 226

Marketing SEO Front of House Website Management 226

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Clover - Restaurants

SEPTEMBER 19, 2024

Alcohol-conscious customers can still join in the fun While the majority of adults in the US drink occasionally, the number of Americans trying to drink less is on the rise. But, even customers trying to cut back on their drinking, especially on weeknights, may still want to enjoy a libation.

Bar 52

Bar Menu Back of House Customer Experience 52

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. .

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Delivery Customer Service POS Online Ordering 139

Focus POS

SEPTEMBER 17, 2020

However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. Do you offer your own delivery service, or will you need to integrate with a third-party? Online ordering helps keep customers safe while offering a new convenience. Whereas in Hawaii, laws are a little different.

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License Restaurant Law Online Ordering Uniforms 162

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. How the right POS system overcomes restaurant challenges. It’s Challenging. For example, replace telephone orders with online ordering.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Clover - Restaurants

APRIL 16, 2024

Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. The goal for adding an automatic gratuity is to ensure fair compensation for service staff while simplifying the tipping process for both customers and merchants. Do you still tip if gratuity is added?

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Restaurant Law Tip Distribution Front of House Customer Service 52