Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. The CDC offers several steps you can take to reduce the risk of illness for your customers, employees, and your community while building trust. Also, consider investing in a new POS system.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? The dance is well designed, and every person plays a role in bringing service to fruition. The work of the line cook is an exercise in choreography.

Uniforms 406

Uniforms Front of House Back of House Food Supply 406

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I

Customer Service 98

Customer Service Café Hiring Point of Sale 98

Culinary Cues

JULY 12, 2020

Meticulous plate presentations do not apply, the basic rules of thumb: “hot food hot, cold food cold” are a stretch when a guests meal is placed in disposable containers for re-heating at home, and the showmanship of service is relegated to passing a bag of food through a car window. The service staff is even more on edge than the cooks.

Front of House 435

Front of House Back of House Dine-in Food Order 435

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Examples include general understanding of finance, customer satisfaction, business hierarchy, and career advancement. 15 'Soft' Food Service Skills For Your Resume [List].

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Focus POS

MAY 5, 2020

POS software for restaurants does more than just process transactions. On the front end, POS software for restaurants empowers employees to do their jobs better, faster, and more accurately. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

POS 120

POS Mobile Ordering Point of Sale Inventory 120

The Restaurant Group

FEBRUARY 23, 2025

With a solid Restaurant Inventory Management system, your kitchen runs like a well-tuned engine, keeping operations smooth and your customers happy. Preventing Stock Shortages and Overordering No more running out of key ingredients in the middle of service. Digital tracking offers real-time updates and integrates with POS systems.

Inventory 88

Inventory Management Management Audits 88

Bingage

APRIL 14, 2021

POS Systems has changed the pattern of how the restaurant industry works. To be updated and evolv e the latest technology, POS software is being designed for this purpose. What is Restaurant POS software? A restaurant POS software manages and streamlines all your restaurant business operational work.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Goliath Consulting

FEBRUARY 8, 2022

QR codes have been mentioned a few times in our blogs. Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. Self-Service Kiosks. These codes helped many restaurants in 2020.

2022 195

2022 Technology Online Ordering Customer Service 195

Restaurant Technology Guys

NOVEMBER 22, 2022

The handheld POS device is one piece that is making things easier for restaurants and customers. This highly convenient and versatile handheld unit is excellent for streamlining payments and speeding up the customer's wait times for checking out. .

POS 146

POS Customer Service Technology Blog 146

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. View our free e-book: How to Calculate Your Restaurant’s ROI from a POS Deployment.

POS 162

POS Customer Service Technology Training 162

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees. No — not just a paycheck.

Front of House 370

Front of House Back of House Communication Customer Service 370

Culinary Cues

AUGUST 24, 2020

It’s impossible to ignore the doom and gloom, the restaurant closures, the eroded sales figures, the dwindling pool of qualified workers, and the customers who are nervous as hell – yet look around you and try to find a restaurant that is ready for and excited about real change. www.harvestamericacues.com BLOG. The math is important!

Point of Sale 252

Point of Sale Social Media Customer Service Reservations 252

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. Highlight Your Menu and Services Your menu is the heart and soul of your restaurant.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

Goliath Consulting

DECEMBER 21, 2022

This is due to the little time it takes to launch the business compared to the traditional; building a loyal customer base is more accessible, and overall, the scalability and profitability that comes from ghost kitchens and virtual restaurants are higher. Subscribe to our newsletter to get the latest restaurant news and blog updates.

2030 243

2030 Delivery Customer Service Innovation 243

Goliath Consulting

MARCH 28, 2022

The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers. Depending on the POS system the business is using, this can be the main reason why these fees and restrictions exist. However, this has changed in recent years. Apple Pay/Google Pay.

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Restaurant Technology Guys

NOVEMBER 21, 2019

Bar POS and nightclub POS features are both tremendously important in ensuring the profitability of these types of outlets; not only by providing management with excellent up-to-the-minute data but also by permitting front of house staff to devote the maximum amount of time to providing excellent customer service.

POS 78

POS Bar Front of House Customer Service 78

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. What measures can you take to make customers feel more comfortable ordering from you? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Focus POS

SEPTEMBER 17, 2020

However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. Do you offer your own delivery service, or will you need to integrate with a third-party? Online ordering helps keep customers safe while offering a new convenience. Whereas in Hawaii, laws are a little different.

License 162

License Restaurant Law Online Ordering Uniforms 162

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148

Focus POS

SEPTEMBER 3, 2020

They provide clear, easy-to-read instructions for each order, complete with modifiers and customer instructions, so that your kitchen staff can better prioritize, and you can achieve greater accuracy. By integrating a kitchen display system into your POS, you can consolidate data and access a variety of reporting features.

POS 174

POS Waste Customer Service Customer Experience 174

Lavu

JULY 22, 2024

Alright, restaurateurs, it’s time to get real about your POS system. The Limitations of Standard POS Systems Let’s face it: those one-size-fits-all POS systems are about as useful as a dull knife in a professional kitchen. Configure the POS interface, workflows, and features to match your specific needs.

POS 78

POS Fast Casual Fine Dining Customer Service 78

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. I’ll always keep 7shfits because it helped me through probably one of the craziest transitions of the hospitality/service industry that there ever has been. ”

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Focus POS

FEBRUARY 10, 2022

All-in-one POS systems should make your life easier, not add to the list of items that need to be managed. When you work with one provider that understands your business, you can shop with confidence and know that you’ll receive more personalized service than you would at a larger, brand-name company. Customer Experience.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Focus POS

AUGUST 19, 2020

If you have the available space, patio seating is a great way to boost your sales and keep customers safe during the pandemic. Many customers bring their dogs everywhere, and trendy establishments allow pet owners to bring their four-legged friends along. A space for live entertainment can bring in customers on the weekends.

Seating 174

Seating Outdoor Restaurant Law POS 174

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. .

Delivery 139

Delivery Customer Service POS Online Ordering 139