Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 450

Food Supply Employee Relations Kitchen Safety Social Media 450

Culinary Cues

NOVEMBER 17, 2020

Each will have their own list of prep that relates to either a station or event and with rare exception they are allowed autonomy in how they approach the work. Restaurant employees are part of a culture that doesn’t fit anywhere else. www.harvestamericacues.com BLOG. Unless you have been there and felt it, you can’t understand.

Back of House 539

Back of House Seasonal Menu Customer Service Front of House 539

Culinary Cues

MAY 5, 2021

The buck stops here” is, in some people’s minds – carte blanche to use and abuse employees in certain positions. When employees are allowed to own a problem, are trained to effectively deal with the problem, and are encouraged to make decisions then the need for excessive, super-human efforts from any one employee is diminished.

Hotels 449

Hotels Employee Relations Coaching Training 449

Culinary Cues

APRIL 10, 2023

To those operators who do things right, who care for their employees, who seek their input and value it, and who work hard to pay a fair wage, show empathy, and understand that the happy employee is the key to success – these perceptions and beliefs are a real dis-service.

Employee Relations 503

Employee Relations Restaurant Law Waste Article 503

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. www.harvestamericacues.com BLOG. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Now is the time – “It is the best of times”.

Guest Recovery 449

Guest Recovery Front of House Employee Relations Food Truck 449

Culinary Cues

OCTOBER 24, 2020

There is certainly nothing wrong with this approach except that the result is typically an operation that lacks inspiration, lacks soul, and attracts employees who are less interested in passion and far more content to align with the operation that provides a dependable paycheck. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Menu 426

Menu Seasonal Menu Front of House Café 426

Restaurant365

JUNE 4, 2020

We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? Hourly wages paid to tipped employees during the elected covered period are eligible to be included in wages for the purpose of payroll costs in loan forgiveness.

Blog 142

Blog Employee Relations Restaurant Law 2020 142

Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. www.harvestamericacues.com BLOG. I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full.

Fine Dining 447

Fine Dining Employee Relations Front of House Small Business 447

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. It may or may not be work related, but it does impact work.

Employee Relations 419

Employee Relations Training Take-out Fine Dining 419

Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. Send them over a selection of your best food and ask them to make posts about it on their blogs or social media feeds.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 439

Employee Relations Sports Pricing Hiring 439

Social Hospitality: Restaurants

MAY 6, 2020

” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Culinary Cues

JULY 23, 2022

I have known him as student, employee, and friend for many years, I even attended his wedding. In fact, the majority of weddings that I have had the pleasure to attend have been for former students, employees, and food related friends. www.harvestamericacues.com BLOG. It’s hard to describe, this bond that we share.

Employee Relations 411

Employee Relations Workshop Events Social Media 411

Social Hospitality: Restaurants

MAY 18, 2020

Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. Your employees, especially those who are in direct touch with clients, are the faces of your business. The employees who work in the background are also important. Form a Commercial Team.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Hot Schedules

APRIL 7, 2020

The HotSchedules + Server Life COVID-19 Live Blog. HotSchedules and Server Life have partnered to provide resources, news, updates for restaurant employees impacted by the COVID-19 crisis. — How to Apply for Unemployment Benefits – Are you a restaurant employee who lost your job due to the COVID-19 pandemic?

Blog 125

Blog Employee Relations Small Business 2020 125

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 348

Communication Leadership Employee Relations Entertainment 348

Culinary Cues

APRIL 23, 2022

To some operators there is a feeling that value is directly related to how large the portions are, but value is connected to the experience associated with ordering and consuming a menu item. Every employee must be involved in this process – not just management. www.harvestamericacues.com BLOG. Restaurant Consulting.

Food 418

Food Seasonal Menu Waste Point of Sale 418

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. www.harvestamericacues.com BLOG. There will be no more sliding between carts, shelves, and other cooks – one at a time is the rule. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Front of House 440

Front of House Back of House Dine-in Food Order 440

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. The only time when pay is strictly related to the job title is when you only give back what is expected.

Workshop 400

Workshop Article Take-out Uniforms 400

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. I have definitely felt pressure to keep non-Mexican-cooking stuff off of my social media, and my old blog.”. BIPOC in food media are routinely not considered for assignments about things that don’t directly relate to their ethnicity or race. “I

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Culinary Cues

MAY 28, 2022

The payback can be team unity, better understanding, pride, a feeling that the restaurant cares about employees, more open dialogue, stronger connections with management, and less friction between front and back of the house. www.harvestamericacues.com BLOG. A small step, but a giant leap for any restaurant. ” -Anthony Bourdain.

Front of House 353

Front of House Back of House Small Business Employee Relations 353

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. What an honor it is to cook for others.

Kitchen Safety 363

Kitchen Safety Back of House Front of House Food Safety 363

Goliath Consulting

JANUARY 6, 2023

However, with the fast changes in the industry, it’s essential to hire qualified employees and get them up to speed as quickly as possible to implement monumental success. 1 Although the industry is slowly regaining the employees lost three years ago. A virtual feedback loop will allow employees to submit their feedback.

Training 195

Training 2023 Employee Relations Travel 195

Culinary Cues

JULY 23, 2020

Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them. www.harvestamericacues.com BLOG. Yet, the best chefs ask: “Where does this approach get me?”

Leadership 437

Leadership Definition Employee Relations Training 437

Culinary Cues

OCTOBER 23, 2019

The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. It’s a virus that shows no mercy, doesn’t attack just one type of people, is not related to any particular industry; cares little about age, size, ethnicity, or socio-economic background.

Hospitality 226

Hospitality Employee Relations Cash Management Training 226

Culinary Cues

MARCH 4, 2020

She became an entrepreneur and did a good job in this regard but lacked trust in her employees – especially male employees. The kitchen would often times experience meltdowns that were directly or indirectly related to her approach towards challenges. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER.

Employee Relations 315

Employee Relations Hotels Take-out Restaurant Law 315

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do. If not, how can you support your staff during a shutdown?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. They should talk about these precautions in their blog posts, at the top of the homepage of their website, on their Google My Business listings, and on their Google and social media ads. Impressions are everything.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

DECEMBER 5, 2019

From a personal perspective, I look back at how my professional vision evolved and how the decisions made in relation to that vision allowed me to stay the course. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER. Take Control of Your Career – TODAY! Harvest America Ventures, LLC. Restaurant Consulting.

Inventory 61

Inventory Employee Relations Take-out Training 61

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Just like athletes – cooks need conditioning.

Employee Relations 421

Employee Relations Training Fine Dining Communication 421

Culinary Cues

APRIL 25, 2021

QUICK SERVICE: This is the food noise experience for both the customer and the employee. Cooks who work in these operations have a connection to the owner, and might even be related at some level. www.harvestamericacues.com BLOG. The over-riding objectives are fast, consistent and affordable. PLAN BETTER – TRAIN HARDER.

Food 441

Food Fine Dining Café Customer Experience 441

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Culinary Cues

JULY 19, 2022

Additionally, it will demonstrate to other potential employees that your kitchen is one that invests in people – an open loop eco-system of teaching, training, mentoring and development. www.harvestamericacues.com BLOG. nearly 800 articles on topics related to the life of cooks and chefs). PLAN BETTER – TRAIN HARDER.

Training 407

Training Presentation Employee Relations Article 407