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Run through our guide to reopening your restaurant to plan your labor, inventory, marketing, and more so you can reopen with a bang. With many restaurants opening at the same time, there are bound to be delays in delivery of supplies and inventory, so it’s better to get ahead. Suppliers: ??
That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Pro tip: Look at implementing an inventory tracking system like Xtra Chef —it might be a new cost, but it will pay for itself in better food costing.
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?
Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Consider things like merchandise sales, inventory sales, or private cooking lessons. A blog post explaining why you are closed when you expect to reopen is also a good idea. Do you have takeout packaging in stock?
Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others.
One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. If your existing training manual is outdated, check out our blog on how to create a staff training manual. Download it for free now.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. Want to know more about FOH data? Read Part 1 here ). Conclusion.
Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Use staff for delivery. Trim menu offerings in the short term.
Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct. A good start is to track returned food, waste from spoilage, comped or replaced food and inventory turns.
For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security.
But how do you track FOH performance over time? Understanding the optimal goal for SPLH or guest count, broken down by day part, can help you maximize the results of your labor spend. Sales Per Server Hour. You know that your front-of-house team is critical to healthy sales levels and a positive customer experience.
Or, in another example, if inventory is stored improperly or mislabeled in the walk-in, you may need to dispose of food that has been contaminated. Much of a restaurant’s inventory is highly perishable, so to optimize shelf life for perishable goods, make sure your staff is well-trained on proper storage techniques.
Your FOH team is essential to maximum sales levels and a great customer experience, so it’s important to track FOH performance over time. Tracking FOH and BOH labor percentage individually helps you optimize each part of your labor cost. Sales Per Server Hour. Back of House vs. Front of House Labor Percentage.
Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience.
Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.
Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss. They come with tools used to track inventory, restaurant orders, payroll, and analytics. Front-of-house (FOH) management. Employee scheduling.
Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Leverage this information by scheduling the different areas of your restaurant separately. Familiarize Yourself with Labor Laws.
By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%. This blog provides an organised overview of the key metrics multi-site restaurant brands should track. Get a 360-view of your sales & inventory data Adopt restaurant analytics software.
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