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Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. 6 seconds is all you have, on average , to impress the recruiter. Positive teamwork builds strong camaraderie and leaves more staff members satisfied. That can help lengthen the three month average tenure of a restaurant employee and lower replacement costs.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.
Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. You want to find the right people for the role, and that requires implementing the hiring and recruiting practices to retain restaurant employees.
This blog provides an organised overview of the key metrics multi-site restaurant brands should track. To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house).
Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Track Your Labor Costs.
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