7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

SEPTEMBER 15, 2022

Ironically, there is always room to be great and there is plenty of room to be mediocre. With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. I wonder why this is the case. Plain and simple. What are they thinking?

Fine Dining 440

Fine Dining Front of House Customer Service Customer Experience 440

Culinary Cues

JANUARY 15, 2022

It is also this potential that allows teachers to change the direction of a young student’s life, a garden expert to beautifully landscape a home, a plumber to turn copper into a work of art, an electrician to properly wire a house, or a cook to prepare a perfect restaurant meal. Each person has something to offer and a need to do so.

Uniforms 446

Uniforms Front of House Food Safety Healthcare 446

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. We’ve got a few tips from the workforce management front office here at Fourth. User Network. Social Media.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? If you weren’t thinking that much about online ordering before, you definitely are now.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. Every year, a significant number of new restaurants open and almost as many close their doors for good.

Fine Dining 449

Fine Dining Employee Relations Front of House Small Business 449

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. In every office where I sat over the past 30 some odd years, has hung this picture of the master craftsman, leader, and ambassador of proper cooking and kitchen organization.

Hotels 319

Hotels Front of House Fine Dining Back of House 319

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 377

Fine Dining Dine-in Front of House Design 377

EATER

SEPTEMBER 11, 2024

Accordingly, “I bought this house because the kitchen was so normal,” Doiron tells me as she films herself preparing the crust for a zucchini tart. This is how Justine Doiron — 2.3 million followers on TikTok , a million on Instagram — gets her shots of sugar and salt sparkling in the sunlight. Doiron explains. “It It felt like fake cooking.”

Food 304

Food Social Media Point of Sale Book 304

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

POS 117

POS Blog Mobile Ordering Front of House 117

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. With brands like Wegman’s, Publix, and Whole Foods – retail is now hiring professional chefs to operate their restaurant style, in-store outlets, bulk production for food bars and deli’s, and even catering in some cases.

Front of House 233

Front of House Point of Sale Healthcare Back of House 233

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

360Training

DECEMBER 11, 2019

If you’re interested in a career in the restaurant industry, but don’t know where to start, this blog post is for you. We’ll start our list with the employees at the front of the house. Although not all restaurants hire bartenders, their necessary extra certification ensures they’re always in demand.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Restaurant365

AUGUST 27, 2021

Most restaurants are trying to hire right now. Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivate an online presence.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Going this route also frees up management from HR administration to complete more front-of-house tasks. Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. This two-part blog series presents an overall guide to the essentials of payroll accounting for restaurant groups. However, tracking your labor cost is a bit more complicated.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 64

Hiring Website Management Customer Service Customer Experience 64

360Training

JANUARY 29, 2020

And there’s usually a lot of ground to cover between the back and front of house. And there’s usually a lot of ground to cover between the back and front of house. However, if you don’t have specific hard and soft skills, going to work every day can turn into a chore. Skill #1: Active Listening.

Front of House 136

Front of House Customer Service Food Order Online Ordering 136

7 Shifts

JANUARY 7, 2021

To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Why you need a solid restaurant marketing plan You may think you don’t need a marketing plan, and have never created one in the past—so why start now? So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant365

MAY 15, 2020

Some of your inventory ordering questions are answered in a recent blog post. As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Restaurant365

JANUARY 7, 2020

Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Millennials do tend to be more interested in prioritizing a healthy work-life balance, so emphasizing any flexibility in shifts or workloads can be a benefit to your hiring.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Clover - Restaurants

SEPTEMBER 4, 2024

Forget hiring, think technology Tips for full-service restaurants When entering a full-service establishment , guests sense a unique vibe that sets expectations for their dining experience. In each case, the table will need cleaning and set-up before the next party of guests can sit down. Divide by the number of tables in your restaurant.

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Future Food

JANUARY 30, 2020

Hiring people aged 20 and younger – a legal strategy, but one that generally suffers from inexperienced/inefficient staff potentially providing mediocre service. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Restaurant365

DECEMBER 10, 2021

Payroll and accounting are some of the most complex, and critical, responsibilities for a restaurant. It is especially important to get payroll correct, because it is a heavily regulated aspect of running a business. At the core, restaurant payroll is an accounting function. Deciding your restaurant accounting cycle is step one.

Point of Sale 146

Point of Sale Back of House Front of House POS 146

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. Hiring and onboarding technology. Photo by Networld Media Group.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

ChefMod

SEPTEMBER 22, 2021

A few examples are bonuses for referring new hires, attendance and retention bonuses, and other incentives like paid time off or healthcare coverage for part- time workers. Flair-ups in local infection cases and the uncertainty of variants still have the restaurant industry on its toes.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. But you can use your list to prioritize your hires and measure your future progress.

Leadership 52

Leadership Front of House Back of House Cash Management 52