Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Restaurant Technology Guys

AUGUST 29, 2023

Elevate your restaurant's loyalty game with AI-powered personalization! Discover how advanced algorithms are transforming loyalty programs into tailored experiences that keep diners coming back for more. The future of customer loyalty is here. Learn more on our blog!

Loyalty Program 138

Loyalty Program Blog Customer Experience Technology 138

7 Shifts

JULY 30, 2021

Loyalty programs. Loyalty programs are a great way to attract previous customers by rewarding them for their repeat business. Recommended Reading: Restaurant Loyalty Program Ideas: How to Start. VIP programs. VIP programs are designed for you to show your appreciation to your most loyal customers.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

JANUARY 13, 2020

Thanks to the availability of affordable software and other technology, many goals can best be reached by automating repetitive, time-intensive operations, such as with payroll processing and tip allocation. Customer email capture via a digital loyalty or marketing program. Pricing events for happy hours and special occasions.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Subscribe today and hit Continue Reading.

Technology 132

Technology Loyalty Program Demo Online Ordering 132

7 Shifts

AUGUST 18, 2021

Keys to customer service success Technology For an Excellent Customer Experience. Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Recommended Reading: BLOG NAME. With technology available, people are more impatient now than ever before.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Focus POS

JUNE 2, 2020

For restaurateurs, this means evaluating your current restaurant technology, and what resources you’ll need to put in place that will help your business pivot towards the new norm. Make sure that your restaurant technology stack includes functionalities like: . Contactless Methods and Technology Will Ensure You’re Prepared .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ The hashtag for this program is #BetterTogetherCHART.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 16, 2021

Many operators revamped their labor models, simplified menus to lower complexity and reduce waste, and are using technology, such as self-serve kiosks, to become more efficient during lockdowns. This will provide greater flexibility around pricing should demand ebb and flow during the pandemic. .” Key Food Delivery Trends.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. "The program is inventive and very attractive to our guests." The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

JULY 20, 2021

"This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty." Technology, Data, Robotics and AI. " On Premise Impact. ” Key Findings. . ” Key Findings. A Movement Toward Sustainability and Healthier Options.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Social Hospitality: Restaurants

JULY 5, 2019

Test Loyalty Programs. Reward existing customers with loyalty programs and offer incentives for return visits. Restaurants that use loyalty programs and send SMS campaigns often see a repeat customer rate of 80% and above (for online orders on own platforms). Create a Restaurant Blog.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. QR codes in a restaurant's marketing strategy can increase customer engagement, loyalty, and satisfaction.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

Restaurant365

DECEMBER 6, 2019

These guests are also more likely to leave a positive review of your business , become a member of your loyalty program, and share photos of their meals and experiences on social media. Stephanie Resendes is a content marketer at Upserve, a restaurant technology company.

POS 117

POS Blog Mobile Ordering Front of House 117

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Integration with technology is going to be the key to attracting this generation. But what about Gen Z, the so-called digital generation? Offer connections.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Restaurant365

FEBRUARY 25, 2020

To improve your profitability, consider not only strategies to boost sales, but also new technology solutions to save time and increase efficiency within your restaurant. Upgrading Restaurant Technology. Restaurant technology innovations can help you streamline restaurant labor costs , one of your largest, most controllable expenses.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Focus POS

DECEMBER 22, 2021

Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. What type of online ordering technology would suit your business best? H3: A strong loyalty program. Operational cost is a huge factor in the equation for restaurant success.

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

JANUARY 7, 2021

Create a blog section on your website. The blog could include recipes, cooking tutorials, upcoming events, or menu updates. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Squirrel Systems

JUNE 3, 2024

However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue. This blog post explores how such technology can enhance staff retention and highlights what restaurant staff value most in their workplace. Effective Leadership : Good leadership is vital.

Technology 91

Technology Management Management Restaurant Law 91

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. Cloud Storage Loyalty. Many restaurants have some type of loyalty program, but do you have a cloud-based program?

2022 78

2022 Technology Loyalty Program Mobile Ordering 78

The Restaurant Group

NOVEMBER 9, 2020

If “a picture is worth a thousand words,” social media is to be thanked for taking Norwegian playwright Henrick Ibsen’s adage and using technology to digitally canvas the ether with multiple complex ideas, then framing them in a single image. Restaurant-to-Consumer Social Media Engagement. Restaurants use social media to draw in diners.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

The Restaurant Group

FEBRUARY 14, 2025

Use technology to streamline operations and reduce manual labor. Use the formula: Customer Retention Rate (%)= (EN)*10/S Strategies to Enhance Customer Loyalty Provide Excellent Service: Friendly and prompt service makes guests feel valued. Offer Loyalty Programs: Reward repeat customers with discounts or freebies.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. 91% of restaurants are looking to kitchen automation technology to help streamline their operations in 2021. 42% of restaurants plan to invest in customer loyalty programs.

Mobile Ordering 195

Mobile Ordering Download Online Ordering Loyalty Program 195

Goliath Consulting

MARCH 28, 2022

Restaurants can also use app payments as a way to start a loyalty program, as mentioned in our last blog. However, it is important for restaurants to keep up with the changes in trends and technology. For example, most fast-casual and fast-food restaurants have their own app in which customers can use to order and pay.

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Focus POS

DECEMBER 11, 2019

In QSR, when technology is used to place an order, reports show it increases the frequency of visits by 6% AND a 20% increase to the average spend per visit. Enhance the speed of service with POS technology. Loyalty Perks. Excellent service in-house and out-of-house. Guests want a quality experience, but quickly.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

The Rail

JULY 5, 2024

This blog will explore essential restaurant management tips that will help you enhance profitability and drive success in the competitive food service industry. To encourage team loyalty and motivation, provide chances for skill development and career growth.

Management 130

Management Management Loyalty Program Point of Sale 130

Bingage

FEBRUARY 9, 2023

Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. The aim is to encourage repeat customers and cultivate customer loyalty. Restaurant rewards and loyalty programs.

Technology 78

Technology Marketing Social Media Loyalty Program 78

The Restaurant Group

DECEMBER 8, 2024

Tools and Technology for Monitoring Food Inventory Software : Track stock levels and expiry dates to reduce spoilage. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image. Engage with Transparency : Let customers know these efforts reduce waste.

Waste 78

Waste Compost Food Recycling 78

Focus POS

JANUARY 15, 2020

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all.

POS 151

POS Front of House Inventory Loyalty Program 151

7 Shifts

NOVEMBER 1, 2022

Create a blog on your website. “It The blog could include recipes, cooking tutorials, upcoming events, or menu updates.”. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Press Releases.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

MAY 9, 2021

We got simple strategies, If you read the blog to the end, you would get informational insights about your business. As Social media technology has grown, customers have been more robust than before! You’ve got to start with the customer experience and work back toward the technology, not the other way around. ” -Steve Jobs.

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Rocket Fuel

JANUARY 7, 2025

The first applications of this technology are already in play, and I expect it to expand as quickly as brands can deploy the infrastructure. AI as a Strategic Planner: Today, every decision in a QSR is a technology decision. Once inside the stores, brands will surely be looking for other places to put AI to work.

2025 52

2025 Innovation Customer Service Loyalty Program 52

Focus POS

FEBRUARY 10, 2022

When you’re considering new restaurant technology, it’s tempting to shop around for different restaurant tech stack components, especially if you’re trying to be cost-conscious. The customer experience can be improved with the help of an all-in-one POS system that includes the right technology. Not sure where to start?

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146