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Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. These opportunities are far more limited in that single unit operation even though their chef may be exceptional and the menu noteworthy.
We’re not paying you for your principles, we pay you to operate the kitchen efficiently and profitably.” Which issue will have the greatest impact on your staff, the operation, and your reputation? Should chefs be subservient to the financial demands of the business and disregard those things that make them whole?
PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food
Sure, the chef may have his or her name on the menu, the owner may proudly greet every guest, accomplished line cooks may amaze everyone involved, service staff win the day with attention to detail and salesmanship, and one could certainly argue that dishwashers are MVPs because if they fail, the whole operation starts to crumble.
This preference for environmentally conscious brands makes it critical for restaurants to find ways to integrate sustainability into operations and develop a plan to promote these sustainability initiatives through various channels including digital, marketing materials, and streamlined internal communications and messaging.
This, a phrase commonly used to represent being totally honest and transparent is to some a last resort, while to others a method of operation that inspires people to action. Lets put it all on the table. At our core (restaurant folks) we are in the business of taking care of people through food.
Many of the line cook teams that efficiently and consistently prepare those items listed on the menu, and those persons responsible to clean the operation throughout the day, are oftentimes from countries like Mexico, Jamaica, Guatemala, Honduras, Ethiopia, Somalia, or Asian countries.
In a kitchen, cooks and chefs understand that they may be interchangeable, but the role of the dishwasher is so important that in their absence the operation falls apart. [] Know your stakes in the ground and dont sacrifice them. No one is above another persons job. What do you believe in? How important are these beliefs? Make more music.
This begins with understanding how essential this is to the person and operation that defines the lines of excellence. If you are working in a burger operation, the goal must be to view everything about that menu item as a vehicle toward excellence. Once you adopt a philosophy of excellence, it will become your signature.
If you visit the Union Oyster House in Boston (still in operation today) you can belly up to the original oyster bar where some of America’s most prominent early settlers and political leaders enjoyed a pint and a dozen bivalves. The Tun Tavern in Philadelphia is the supposed site where The Free Masons and The U.S.
I have always made sure that these smells are part of the grand design of how a kitchen must operate. The smells of the kitchen are individually unique, yet somehow blend to make sense. I think, even if these items weren’t on a menu, I would find a way to bring them into the fold. These are my memories of cooking for the soul.
This leads to huge financial losses, operational inefficiencies, and environmental harm. This is where artificial intelligence (AI) comes in, providing game-changing technology that restaurants can use to streamline operations, minimize waste, and boost profits.
Restaurants are integrating AI in many facets of their operations to gain a competitive advantage. While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations.
This is a great time to up your game in social media, blogs, and media placements on trending news topics. As we wind down the year, the media is still operating at the same fast speed. This is also a great time to guest blog and contribute on social media often. Be sure you can be found. Media Is Looking for Content.
Giving this salad a stage presence through great storytelling can engage a guest and push the item to celebrity status and a calling card for your operation. Ah, but the story goes further when other restaurants like Delmonicos and a handful of destination operations from New Orleans to New York City interjected showmanship.
ESOMAR-certified market intelligence and research firm, Future Market Insights , states that technological advancements in robotics has led the food manufacturers to reconsider their orthodox human-based manufacturing operations and switch to robotics. As per the plan, the vehicles in both services are actively monitored by human operators.
Well, at least operators should be able to rely on alcoholic beverage sales to make up the difference but waitthere is a trend among the 21-35 demographic to live alcohol free and the movement is gaining traction. Whats going on, how do restaurants overcome this problem? Where theres a will there is a way.
Influencers typically carve out a specific niche that they operate within, so be careful when aligning their brand with yours as you may find some of their qualities are transferred across when they promote your restaurant. This blog has done a great job of teaching you how to spot fake followers to avoid getting scammed.
Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Each virtual concept was based on a specific Dog Haus specialty, and each had its own menu.
Blog about food to boost your restaurant’s online visibility Don’t waste your website’s potential by just posting your menu or event updates. Create a food blog to improve your restaurant's online presence. Blogging is an effective way to market your restaurant.
In a restaurant centric operation, it is the management team, including marketing, who determines the expressed needs of the market, what specific dishes would draw the most guest support, and how to manage all to ensure maximization of profit. Emotional connections are a significant driver in these operations. This menu is who I am.”
We’ve also included tips on how to keep them involved in your operational processes to improve their experience and keep them coming back for more. If your restaurant has a blog, consider adding author bios to your blog posts. Here are a few reasons why you should consider your customers to be part of your team.
There is a direct correlation. [] WHAT YOU EXPECT AND MEASURE IS WHAT YOU GET Define what excellence means in your operation, show it, teach it, train to it, insist on it, measure it, and reward it. Make these operations your benchmark and measure your progress. [] CELEBRATE EXCELLENCE You can’t be everywhere, all the time.
Whatever your end goal might be: Executive Chef in a fine dining operation, Corporate Chef, Sous Chef, Restaurant Manager, Entrepreneur, Research Chef, or Consultant – where ever you hope to land in the future – put that goal in writing. EVERY POSITION IN THE FOOD BUSINESS WILL HELP WITH YOUR CAREER – IF YOU BUILD IT INTO YOUR PLAN.
It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. www.harvestamericacues.com BLOG. BUILD A TEAM – KEEP A TEAM. People respond well to excellence.
To all chefs and operators – know that it is important to promote and support the environment where differences are celebrated and the unifying factor remains: can you do the job, are you willing to do the job, are you willing to learn how to improve, and will you strive for excellence in executing that job. Restaurant Consulting.
The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public. Building a neighborhood restaurant where support for the operation is considered a responsibility of residents becomes a reality when that operation truly connects. PLAN BETTER – TRAIN HARDER.
This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER.
In small private entrepreneurships it is common for owner/operators to not take a steady salary so they might meet payroll or pay a vendor for recent deliveries. This misconception about restaurants and profit reaches beyond the guest, the media, and town or city leadership. Restaurant week is just one example. We would love that.
Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile. Am I wagging a finger at those operations that perpetuate the negative?
Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Unable to invite guests indoors, operators hurried to install workarounds such as menu enlargements in shop windows, or standup basic e-commerce online. Operational Capacity.
Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change. Restaurants are businesses that operate on profit measured in pennies. LACK OF REALISM.
Sometimes the difference is the shear scale of the operation. Some restaurants can operate efficiently with a staff of 10 or less, while others might require more than 50. An operation with one restaurant outlet is far different than one with several. The answer is emphatically – no. Going above and beyond is the norm.
There are times, possibly many times, when you question your own skill – whether in cooking or presenting food, or even with the operation of a kitchen. I consider myself an acceptable chef from the perspective of cooking, respectable at food presentation, and better than average at running a kitchen operation.
To owners and operators, the cook for all ages must be both. Every chef, and for that matter every professional cook hoping to one day become a chef, MUST understand the business component of operating a restaurant. www.harvestamericacues.com BLOG. First, allow me to address the dichotomy of the artist/accountant.
Passion is not blind forever. [] THE RESTAURANT BUSINESS IS EVEN HARDER THAN WE THOUGHT: The pandemic has demonstrated to owners/operators just how very fragile their business is. This is a challenging combination for restaurant operators to compete with. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER.
This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. People became accustomed to the change in operation and found, in many cases, that they were able to better manage the dilemma of work/life balance. “I So why not? Food for thought.
In this article, we explore potential causes of the tension between the FOH and BOH and offer a solution that will help improve operational efficiency, guest satisfaction, and employee camaraderie: cross-training. appeared first on The Official Wasserstrom Blog.
What changes might occur in your operation if everyone was required to sign their work and take public responsibility for it? Why not highlight them on your social media pages or in your restaurant blog. What if each line cook, prep cook, baker, dishwasher, server, and bartender were required to do the same as any student in school?
To those operators who do things right, who care for their employees, who seek their input and value it, and who work hard to pay a fair wage, show empathy, and understand that the happy employee is the key to success – these perceptions and beliefs are a real dis-service. A few voices grow past perception and evolve into a belief.
These small restaurant operators opened and closed their doors at an alarming rate simply because they couldn’t afford the space. www.harvestamericacues.com – BLOG. Any reasonable person would look at these situations, scratch his or her head and wonder what in the world was everyone thinking. PLAN BETTER – TRAIN HARDER.
When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. The mission statement is THAT IMPORTANT!
To ensure a restaurant’s GMB page is performing well, the page should be kept up to date and include current business address, hours of operation, services (dine-in, carry-out, delivery, etc.), phone number, website URL, type of payments accepted, menu items, and photos of the establishment.
There is a deeper price to pay when looming issues like the labor shortage, rising costs of operation, an eroding passion for careers in the kitchen, and diminishing profits haunt our everyday operations. Is our profession becoming a victim of circumstances? So, their expectations remain high, and their patience is low.
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