Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Unable to invite guests indoors, operators hurried to install workarounds such as menu enlargements in shop windows, or standup basic e-commerce online. Here’s just a bit of what we saw.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Culinary Cues

SEPTEMBER 26, 2020

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? They know that at this point their primary job is to make the customer feel safe.

Kitchen Safety 430

Kitchen Safety Back of House Front of House Customer Experience 430

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. I am the chef” has oftentimes been a statement that points to his or her authority over others.

Leadership 473

Leadership Point of Sale Training Coaching 473

Modern Restaurant Management

JANUARY 22, 2020

Signing up your establishment in a third-party online ordering app can significantly ramp up your sales, as you give customers the privilege to dine with you wherever they may be. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 451

Point of Sale Front of House Back of House Customer Experience 451

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Culinary Cues

APRIL 23, 2022

The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and waste seems to be a real problem in many operations.

Food 449

Food Seasonal Menu Waste Point of Sale 449

Focus POS

APRIL 28, 2020

While many restaurants are still stuck using outdated legacy POS systems, modern point of sale system software is changing to address new challenges faced by the contemporary restaurant. For more information on our point of sale systems software, contact Focus POS today. Data Access. Leveraging the Right Technology.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Culinary Cues

JUNE 3, 2024

It may not look the same and they may have never written it down, but this is their method of operation. [] LOOK THE PART Take pride in your appearance and the sharpness of your uniform. How eager are you to reach that position of chef? Are you hungry enough to do what you need to do, to build a plan and stick with it?

Uniforms 433

Uniforms Point of Sale Coaching Small Business 433

ChowNow

FEBRUARY 21, 2025

If your restaurant isnt showing up in local searchesor if customers cant easily place an order once they find youyoure missing out on sales. You can also use loyalty incentives, like a rewards program that gives customers points when they order through your website but not when they order through third-party apps.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Culinary Cues

MARCH 21, 2022

Storerooms and coolers are organized so that containers are all pointed in the same direction with labels facing out, sauté pans at a line cooks station are stacked with the handles facing in the same direction, and a cook’s production list is written either in order of work to be done, or in terms of the amount of time each task requires.

Front of House 443

Front of House Back of House Point of Sale Food Order 443

Modern Restaurant Management

SEPTEMBER 25, 2020

In four years of operation, he’s doubled his sales every year, and today pulls in more than $475,000 a year. The UpFlip team interviewed the Vet Chef crew to find out, and for those questions that weren’t answered in the interview, you can find them on the UpFlip blog. More self-sufficiency. Gain Industry Experience.

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 355

Cash Management Point of Sale Leadership Website Management 355

Harbor Touch

MARCH 18, 2025

Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Operational Efficiency 3. Establish reorder points like 10 cases of fries or 5 gallons of sauce to avoid shortages during rushes. Streamline Operations with Technology Paper tickets and manual counts slow you down.

Management 148

Management Management Seasonal Menu Cash Management 148

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. He also has the numbers to prove his point: Digital sales at Chipotle accounted for 19.6% of total sales (4).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. I have very fond memories of walking the streets of St. That was it! Those four or five employees were like family.

Seating 475

Seating Front of House Back of House Cash Management 475

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Undoubtedly, one of the most affected industries as a result of the COVID-19 pandemic was the restaurant industry. Rethink Rewards.

Loyalty Program 508

Loyalty Program Mobile Ordering Customer Experience Online Ordering 508

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

SEPTEMBER 30, 2024

How, in this case with restaurants, do these operators find a way to financial success? Typically, we like to point the finger at someone or some group for our kitchen table woes, but no matter the promises and the good intentions, those third parties rarely improve the situation to our liking.

Pricing 413

Pricing Marketing Insurance Seasonal Menu 413

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Culinary Cues

NOVEMBER 11, 2022

Isn’t it the same reality in a full-service operation where pushing the numbers is priority number 1? So, how do we find that space where quality is maintained, where the customer is wowed, and where the chef feels great about that plate of food while still turning tables and maximizing sales? We made it! Mission accomplished.

Customer Service 438

Customer Service Customer Experience Point of Sale Presentation 438

Culinary Cues

FEBRUARY 1, 2021

I am optimistic and realistic at the same time. This is the Yin and Yang of the environment where restaurants live today. This is the Yin and Yang of the environment where restaurants live today. It is because of these people that I am very bullish on the future of the restaurant business.

Small Business 445

Small Business Front of House Customer Service Communication 445

Culinary Cues

FEBRUARY 25, 2021

Respect for the place where you work, those who own and operate the business and the physical property for which you are responsible is paramount. Respect for the place where you work, those who own and operate the business and the physical property for which you are responsible is paramount.

2021 486

2021 Point of Sale Take-out Reference 486

Modern Restaurant Management

SEPTEMBER 16, 2020

Promoting the air in your restaurant is as a force to clean and disinfect, instead of something to be feared, is a strategy that all restaurant operators should aggressively approach and promote to their patrons. That they can get coronavirus from someone sitting next to them while dining. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

APRIL 24, 2020

Why do these people choose to open a restaurant when the daunting amount of work involved is a given, when the challenges of keeping the lights on and stoves operating are constant, and when even the smallest amount of profit is never a given? Here are my unsubstantiated beliefs: [] THE ART OF EXPRESSION.

Article 407

Article Point of Sale Take-out Dine-in 407

Modern Restaurant Management

SEPTEMBER 2, 2022

Improving your restaurant’s SERP rankings can help generate more online visibility and subsequently more online sales. Six Tips to Improve Your Restaurant’s Local SERP Rankings. There are no cookie-cutter approaches to SEO. However, with that said, there are common SEO tasks that can be done to improve SEO.

SEO 450

SEO Social Media Audits Point of Sale 450

Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. Between documenting team member wellness to modifying your roster to accommodate changing consumer demand, operating during a pandemic has certainly challenged the way we view success. They still are sales and labor. A lot, actually.

Operations 148

Operations Document Point of Sale Social Media 148

Culinary Cues

OCTOBER 31, 2019

What is clear, however, is that these operations typically hold limited opportunity for position growth, pay very little, expect total commitment from every cook, and rarely offer any benefits. So…what to do? In the current work environment in the U.S. Pay and benefits are much better as is quality of life.

Front of House 265

Front of House Point of Sale Healthcare Back of House 265

Culinary Cues

MARCH 16, 2020

A time when we are asked to socially isolate, to work remotely, to trust the words of those who have been untrustworthy in the past, and to simply wait and see. We are naturally skeptical, inherently frightened, and for the most part void of any real plan moving forward. All of this, to some degree, is predictable, scary, and sad.

Café 449

Café Hotels Certification Point of Sale 449

Culinary Cues

AUGUST 24, 2020

Take a breath, hold on and think it through, turn on a dime, change or be changed, now is the time, don’t jump to conclusions, don’t forget what got you to this point, the past is the past – move on, the conflicting words of advice are swirling around us and restaurateurs and chefs are caught in the middle like a ship without a rudder.

Point of Sale 255

Point of Sale Social Media Customer Service Reservations 255

The Restaurant Group

FEBRUARY 14, 2025

By keeping an eye on these numbers, you can boost profits and run your operations more smoothly. Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Subtract CoGS from total sales to get gross profit.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Culinary Cues

FEBRUARY 25, 2020

I don’t have the answers – they need to come from a consortium of restaurant professionals representing operations, organizations, education, ownership, and customers. WINE SALES are decreasing worldwide. Is it just another one of those cycles with a few new challenges or is it something else? Do we need to re-evaluate?

Fine Dining 408

Fine Dining Point of Sale Food Supply Education 408

Modern Restaurant Management

OCTOBER 31, 2019

This blog will steer you in the right direction. They range the gamut from loyalty points ( Fivestarts ) to local events ( Restaurant Week ). More content at a person’s fingertips can definitely drive sales and drive interest. If you are reading this article you are one of the brave. Offer Online Promotions. Focus on SEO.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

ChowNow

JULY 10, 2024

Concept overview : Describe your restaurant’s theme, cuisine, and unique selling points that make it stand out. Additional details: Share information on your operating hours, and the capacity of your restaurant, sharing information about how many tables you’ll have and how many people you’ll be able to seat.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376