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Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.
There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Cover all your bases ???
You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. The best way to manage is to do so with your own eyes.
That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.
In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” These types of services are going to drastically alter the way we think about going out to eat. Christopher Baron of RedBaron Consulting.
Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool. New York also allows employers to claim a tip credit , reducing the cash wage requirement by one-third of the minimum wage.
Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool. New York also allows employers to claim a tip credit , reducing the cash wage requirement by one-third of the minimum wage.
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. Was a new manager on duty? How is data gathered?
There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.
For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Combos also help manage inventory and cut down on food waste.
Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. Imagine the time and cost efficiencies you could get with a complete restaurant management system. Here is all you need to know about restaurant management software.
The type of diners you receive expect to wait for less, carry less cash, and demand faster service. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. For all restaurants, having a mobile POS takes the pressure off your staff.
As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses.
It involves taking control of your accounts and making sense out of your business financial information. To ensure you get the best out of your financial information, you should work closely with your accountant to generate financial reports in a consistent and timely manner. Cash Flow Forecast (Weekly Report).
Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? Managing your staff with Online Werkrooster (Belgium only).
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions.
Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Nonetheless, there are several financing options at the disposal of restaurant owners and management. Explore the options from cash advances for emergency funding to capital loans for major purchases.
Understanding Restaurant Management Software. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Among the technology offered today is restaurant management software. .
Not only does it take a lot of time, but it also increases the risk of human error. With the automation that comes with accounting software, the accounting process takes a shorter time to complete. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously.
Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. A good accountant will help you in managing finances and producing key financial statements. Make sure you note the amount of money going out every week.
Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience.
This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
Before you take the plunge, you’d better make sure your F&B concept is a good candidate for franchising. We suggest focusing on your earnings before interest and taxes (EBIT) to estimate cash flow. Manage group-wide menus from a centralised platform with performance dashboards. Think of them as a reality check.
These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.
When you invest that much in an employee, you need to be pretty sure they’re a) the right fit and b) they’ll stay longer than the time it takes to get them up to speed. ased out of Quebec, this Canadian job board helps restaurant owners reach thousands of students, graduates and qualified professionals for a small fee ($20 for a 30 day plan).
Managing a chain of company-owned restaurants is very different from working with franchisees. Taking this step can also help you settle potential disagreements with franchisees if they use your trademark beyond the goods approved in the franchise agreement. How will I ensure consistency and carry out quality control?
Even if your own restaurant isn’t dealing with such astronomical turnover rates, the regular coming and going of staff can certainly take its toll on your business. So to find out how your restaurant is doing, you’ll need to know how to calculate restaurant employee turnover rate. How to Calculate Turnover Rate for Your Restaurant.
In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.
So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. In fact, there are signs that, while diners are not willing to give up eating out, they are increasingly sensitive to cheaper alternatives. In other words, the more people eat out, the more food is wasted.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Here are their responses. generation.
While every restaurant should properly plan out its work schedule during the holidays (and year-round, for that matter), not every restaurant needs to drastically overhaul its schedule when December rolls around. Hire Additional Staff in Time. Handling Time Off Requests. Implementing a Holiday Work Schedule. Send to the Team.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Dark kitchens gain more real estate.
Restaurant owners and managers must keep up with a steadily rising minimum wage (including tipped minimum wage), overtime laws, and other state-specific labor laws. One small restaurant group paid over $250,000 in back wages , and a single sushi restaurant in Fort Myers faced a $262,000 bill for forcing wait staff to share tips with managers.
Restaurant owners and managers must keep up with a steadily rising minimum wage (including tipped minimum wage), overtime laws, and other state-specific labor laws. One small restaurant group paid over $250,000 in back wages , and a single sushi restaurant in Fort Myers faced a $262,000 bill for forcing wait staff to share tips with managers.
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