Modern Restaurant Management
JUNE 8, 2020
ServeSafe and food handler certification. Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Update existing policies to accommodate: Social distancing. Employee well-being. Customer well-being. Sneeze guards/barriers.
7 Shifts
JANUARY 7, 2020
Give employees certificates for completing certain courses or training milestones. Rewarding employees with certificates for learning achievements will help them develop professionally, keep them engaged at work, and encourage them to use new skills on the job. How can you gamify learning? How can you afford bonuses?
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7 Shifts
NOVEMBER 12, 2020
Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service. Health and safety are even more pertinent during and after the COVID-19 pandemic.
7 Shifts
JULY 14, 2020
Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.
7 Shifts
SEPTEMBER 26, 2022
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cross-contamination. Undercooking. Food allergies.
7 Shifts
SEPTEMBER 20, 2022
BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Stuff you should know.
7 Shifts
OCTOBER 22, 2021
Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. This could be a larger bonus, even more paid time off, or a gift certificate to the restaurant if their referred candidate is hired. Holiday Signing Bonuses.
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