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” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. ServeSafe and food handler certification. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them.
What documentation to give out and collect during onboarding. Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cross-contamination. Undercooking. Food allergies.
BOH Safety Trends in Food Safety with digital monitoring systems are necessary in today’s restaurants. BOH team members want to feel valued and invest in safety and investing in them. Expectation to have these operations BOH is similar to having Nest for your home giving you an intangible ROI. “By
In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Setting the Standard: Establishing Clear Hygiene Protocols Clear and documented hygiene protocols are vital across industries, particularly in commercial kitchens and hospitality.
" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. SpotOn support is always available, and when they say they will call you back, they actually do." " See SpotOn's Inc. award → Why trust Inc.?
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